Patient Care Coordinator- part time
Sacramento, CA, United States
Job Type
Part-time
Description
Front Desk Associate (Wellness Coordinator)
About The Joint Chiropractic:
The Joint is revolutionizing access to chiropractic care by making quality healthcare affordable for patients seeking pain relief and ongoing wellness. Our membership plans and packages eliminate the need for insurance, and our no-appointment policy, convenient hours and locations make care more accessible.
The Joint Chiropractic is looking for Wellness Coordinators (Patient Care Coordinator) to work in our busy chiropractic clinics throughout the Sacramento Region
As a Wellness Coordinator or Wellness Coordinator Assistant at The Joint Chiropractic, you will be the first point of contact for patients. You'll play a key role in making each of them feel at home and welcome. At The Joint Chiropractic, we have several different plan and package offerings that you will be responsible for selling to patients so they can continue their chiropractic care with us at the most affordable rates, anywhere. In addition, keeping accurate patient records, having a thorough understanding of our computer systems and maintaining a clean and organized workplace will also be important for your success.
Front Desk Responsibilities:
Greet patients with enthusiasm and build relationships
Educate patients on wellness plans and services
Assist patients with their memberships- including sales and management of patient accounts
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Assist patients with the completion of required paperwork
Participate in marketing/sales opportunities to help attract new patients into our clinics
Manage daily clinic operations including
Manage the flow of patients through the clinic in an organized manner
Execute all of The Joint Chiropractor's standard operating procedures
Provide the highest levels of customer service
Maintain the highest levels of professionalism and decorum at all times
Be a team player and contribute to a positive, healthy workplace culture
Manage clinic phone calls/texts via phone and web based platform
Complete and accommodate additional tasks as required by the needs of the company
Benefits for Full Time Wellness Coordinators: Set Schedule (Weekend Availability and option to pick up additional shifts)
Medical, dental and vision insurance
401(K) matching
Paid time off and holiday pay
Lunch Breaks
Paid parental leave program
Future growth opportunities
Monthly and Quarterly Bonus opportunity
Free Chiropractic for employees. Discounted Chiropractic for immediate family.
Benefits for Part Time Wellness Coordinators: Set Schedule (Weekend Availability and option to pick up additional shifts)
401(K) matching
Holiday pay
Lunch Breaks
Monthly and Quarterly Bonus opportunity
Future growth opportunities
Free Chiropractic for employees. Discounted Chiropractic for immediate family.
SET SCHEDULE FOR THIS POSITION: Fridays, Saturdays, and Sundays (additional hours/days are optional at other clinic locations in the Great Sacramento Region)
Work hours are: Weekdays 9:30am to 7pm Weekends 9:30am to 4pm We do not do split shifts such as AM or PM. These are all day shifts as seen above.
Please only apply if you are available for these set days and hours.
Requirements
Requirements Qualifications needed: This position requires travel to different clinics in the area as you would be an Assistant to the front desk and should there be a call out you would be required to cover the location that needs the help.
Minimum 1 year experience in sales, preferably in a high paced retail environment
High school diploma or equivalent
Cheerful and positive attitude
Able to work weekends/evenings (as required)
Able to use office equipment; computer, tablet, scanner, and phone system
Proficient with Microsoft Office, Google Drive, and social media platforms
Maintain the cleanliness of the clinic and organization of workspace
Maintain a professional appearance and wear company approved attire
Confident in presenting and selling memberships and visit packages
Willingness to learn and grow
Professional Conflict Resolution
Self motivated and independent contributor
Office management or marketing experience is a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 20 pounds
Some travel for training required
SET SCHEDULE FOR THIS POSITION: Fridays, Saturdays, and Sundays (additional hours/days are optional at other clinic locations in the Great Sacramento Region)
Work hours are: Weekdays 9:30am to 7pm Weekends 9:30am to 4pm
We do not do split shifts such as AM or PM. These are all day shifts as seen above.
Please only apply if you are available for these set days and hours.
Salary Description
$17/hr-$17.50/hr plus monthly bonus