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Raymond James Financial
Memphis, TN, United States
Job Description - Test Engineer, Identity Access Management (2401375) Job Description Test Engineer, Identity Access Management - 2401375 Description This position will follow our hybrid work model, we expect the selected candidate to be in office 2-3 days a week at one of the following Corporate Office locations: St Petersburg, FL office (prefer
Job Source: Raymond James FinancialRaymond James Financial, Inc.
Memphis
**Description** _This position will follow our hybrid work model, we expect the selected candidate to be in office 2-3 days a week at one of the following Corporate Office locations: St Petersburg, FL office (preferred) or Denver, CO, Memphis, TN or our Southfield, MI office._ **Job Summary:** Raymond James is seeking a Test Engineer for its Identi
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Job Source: COX-LITTLE & COMPANYMemphis, TN, United States
Job Title: Identity Access Management Analyst
Department/Group: Business Division A / Raymond James (RJ)
Reports to: Identity Access Management Supervisor
Classification: Part-time (hourly) non-exempt
Job Description
Role and Responsibilities
The Identity Access Management Analyst is responsible for issuing and troubleshooting access issues. The Analyst protects data and systems from unauthorized access while managing the identities and access rights of people both inside and outside the organization of Raymond James.
Key Responsibilities:
Diligently granting/ removing access to multiple systems within the required time frame.
Troubleshoot users' access issues using available resources.
Communicate effectively with clients through ticketing systems.
Communicate technical issues and resolutions to clients, coworkers, and leadership.
Key Accountabilities
Diligently granting/ removing access to multiple systems within the required time frame.
Troubleshoot users' access issues using available resources.
Handle ticket-related tasks on time to meet SLA goals.
Troubleshoot users' access issues using available resources
Suggest new content for knowledge base.
Submit required reporting in a timely manner (e.g., Raymond James Timesheets)
Follow UMRFV guidelines and
Follow Raymond James service guidelines.
Skills & Knowledge
Excellent communication skills
Excellent typing skills
Detailed oriented
Technical knowledge PC and MAC operating systems and MS Office applications
Qualifications and Education Requirements
Currently enrolled college student
Customer Service Experience preferred
Identity Access Management Analyst jobs in Memphis, TN, United States
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