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K2 Staffing
Tempe, AZ, United States
Job Description Job Description Summary Our client is a leading IT Solutions Company located in the Phoenix, AZ area (Tempe, AZ) and they are in need of a IT Service Manager . A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that le
Job Source: K2 StaffingK2 Staffing
Phoenix, AZ, United States
Job Description Job Description Summary Our client is a well-known, highly successful Managed Service Provider (MSP) with locations in Phoenix, AZ and the Central Coast of CA ( Santa Cruz, CA ). They are in immediate need of hiring a Regional Sales Manager to play a key role in the growth and expansion of their customer base and revenue. T
Job Source: K2 StaffingK2 Staffing, LLC
Phoenix, AZ, United States
Summary Our client is a well-known, highly successful Managed Service Provider (MSP) with locations in Phoenix, AZ and the Central Coast of CA ( Santa Cruz, CA ). They are in immediate need of hiring a Regional Sales Manager to play a key role in the growth and expansion of their customer base and revenue. This role is responsible for support
Job Source: K2 Staffing, LLCBUI
, AZ, United States
Join our global team of extraordinary technologists! Ready to take your career to the next level with a multi-award-winning technology consultancy? BUI is a Microsoft Azure Expert MSP, Microsoft Solutions Partner for the Microsoft Cloud and Microsoft Security Experts MXDR Partner specialising in Cloud, Security, Networking and Managed Services for
Job Source: BUIHotFoot Recruiters
Phoenix, AZ, United States
HotFoot Recruiters has collaborated with a well-known Software Development Company i n Downtown Phoenix to seek talented Temporary Service Desk Support Analysts . Your daily responsibility is to answer incoming customer service phone calls, address technical issues via email, and problem-solve for their clients. Title : Service Desk Support Ana
Job Source: HotFoot RecruitersVivid HR & Staffing
Phoenix, AZ, United States
Job description The Assistant IT Manager will support the Director of IT in the daily operations of the IT department. This role involves overseeing the implementation of IT systems and policies, managing IT projects, providing technical support, and ensuring the security and efficiency of IT infrastructure. The ideal candidate will have a strong t
Job Source: Vivid HR & StaffingCDW LLC.
Phoenix, AZ, United States
CDW is an equal opportunity/affirmative action employer committed to a diverse and inclusive workplace. If you need assistance in applying for a position, please complete our accommodation request form. Customer Success Manager-Managed Services The Customer Success Manager’s (CSM) primary responsibility is to be the key advocate and partner to o
Job Source: CDW LLC.BrightSpring Health Services
Tempe, AZ, United States
SERVICE DESK ENGINEER Job Locations US-AZ-TEMPE ID 2023-128321 Line of Business OnePoint Patient Care Position Type Full-Time Our Company OnePoint Patient Care Overview OnePoint Patient Care is one of the pioneers in the hospice industry. Specializing in providing hospice pharmacyservices since the Medicare benefit started in the 1980s
Job Source: BrightSpring Health ServicesTempe, AZ, United States
Summary
Our client is a leading IT Solutions Company located in the
Phoenix, AZ area (Tempe, AZ) and they are in need of a IT Service Manager . A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client’s business needs.
Duties & Responsibilities
Manage projects from start to finish
Workwith sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management.
Have the ability to assist in these areas as well:
Deploying and managing Windows Servers and Active Directory
Designing Local Area Networks
Implementing and monitoring network security
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions
Performing network infrastructure troubleshooting
Manage Microsoft Exchange Server
Telephone solutions
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
New User On-boarding
Qualifications & Requirements
Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
Previous managerial experience is a MUST!
3 years of experience in a client-facing environment such as sales engineering
Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
Possesses strong organizational and time-management skills
Experience writing proposals for and implementation of technical solutions to fulfill business needs
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Experience with RMM (remote monitoring and management) tool a
plus
Working knowledge of PSA (ticketing) tools is a
plus
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Sales training experience is a plus
Having worked in an MSP environment is a major plus.
Ideal Qualifications (not required)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
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IT Service Manager - Managed Service Provider - MSP jobs in Tempe, AZ, United States
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