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Sam's Club
Woodstock, IL, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubSam's Club
Carol Stream, IL, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubCircle K Stores, Inc.
Roselle, IL, United States
Store 4706750: 4 E Irving Park, Roselle, Illinois 60172 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work Customer Service Representative, Customer Service, Representative, Retail, Service
Job Source: Circle K Stores, Inc.MAT Holdings
Lake Zurich, IL, United States
Company Description Established in 1984 as Midwest Air Technologies, Inc. (MAT Holdings, Inc.) is a $2.0 billion multinational company with manufacturing operations, distribution centers, and sourcing offices worldwide. The company's core businesses include the production, sales, and service of products in the fencing and hardware, automotive, and
Job Source: MAT HoldingsSam's Club
Schaumburg, IL, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubR1 RCM
Elgin, IL, United States
Location: Ascension IL St. Joseph Hospital Elgin Shift: Outpatient Monday - Friday 9:30 AM -6:00 PM with Rotating Saturdays 6:30 AM-12:00 PM and Rotating Holidays R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the o
Job Source: R1 RCMSam's Club
Hoffman Estates, IL, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubFastmore
Schaumburg, IL, United States
Position title Customer Service Representative **Job Mission:** The Customer Service Representative plays a critical role in supporting the Account Manager in exceeding customer expectations through resolving issues, inputting accurate orders into the Fastmore TMS, and troubleshooting tasks alongside the Fastmore team. **Key Responsibilities:** * S
Job Source: FastmoreAlgonquin, IL, United States
>> Customer Service Representative Customer Service Representative Summary Title:Customer Service RepresentativeID:1634Job Location:Algonquin, ILDescription **Company Overview**
**Role Overview**
We are looking for a Customer Service Representative who thrives in a fast-paced role to join our team. The Customer Service Representative will support our customers by effectively communicating with a diverse customer base via phone, email, and fax in order to successfully respond to inquiries, place orders, problem solve, obtain information, set-up repairs/returns, and communicate product information; and perform related duties as required.
**Responsibilities**
* Support customers through providing solutions including, accurate order placement, product return/repair support, order inquiries such as tracking information and product ETAs, product advice/knowledge, communication of product availability information, and any additional issue resolution
* Provide superior customer service through effectively responding to all inbound customer calls, email, and faxes.
* Place outbound calls or email as necessary to resolve or follow-up on issues and with gathering of market or customer information and/or to assist with product launches
* Utilize all available tools, including ERP system and CRM database, to accurately carry-out day-to-day tasks and responsibilities
* Obtain custom shipment or expedited freight requests from customers, notate and set-up orders as appropriate in ERP system, and coordinate successful completion of the shipment with the Operations team
* Create and maintain customer records in ERP and CRM systems, including order preferences, product specific feedback, address information, billing information, and contact preferences
**Qualifications**
* 1+ years experience in either a call center environment featuring a moderate to high volume of inbound and outbound calls or a manufacturing environment
* Some college level course work or Associates degree preferred; or an equivalent combination of training and experience
* Experience with an order management system, including a CRM is preferred
* Ability and desire to multi-task and quickly reset priorities as dictated by workflow
* Basic to intermediate knowledge of MS Office, Excel, Word, and Outlook
* Excellent interpersonal and communication skills
* A positive and enthusiastic attitude
*Young Innovations, Inc. is an Equal Opportunity Employer and E-Verify participating employer*
Email Alert for Customer Service Representative jobs in Algonquin, IL, United States
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