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Bridgehead IT
San Antonio, TX, United States
Job Description Job Description Salary: We are an award-winning, global provider of business and technology consulting services. This has been amplified through our industry-leading partnerships with Microsoft, HP, Cisco and Facebook Workplace. Position Summary: Because of our commitment to customer satisfaction, Bridgehead IT has grown into an i
Job Source: Bridgehead ITBridgehead IT
San Antonio
Job Description Job Description Salary: Bridgehead IT is proud to be an equal opportunity workplace and is an affirmative action employer. Position Summary The Onsite Desktop Support Specialist is responsible for delivering on-site technical support to clients. Their key focus is to optimize workstation performance, address hardware and software
Job Source: Bridgehead ITKT Consulting
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IT Hardware Specialist Job Description: Under close supervision performs first line technical support to computer customers with questions regarding account administration, distribution of software and documentation, enterprise applications, system, and network status. May answer simple technical or functional questions and perform minor troublesh
Job Source: KT ConsultingHCLTech
San Antonio, TX, United States
Minimum Bachelor Degree; with a technical major, such as engineering or computer science OR 2+years of experience in Help Desk or Desk Side Support positions with a high school diploma. Experience with Cleanroom protocols and procedure (preferred) Technical skills: Experience with IT infrastructure area support - DSS, Multiple Workstation OS (Windo
Job Source: HCLTechTriQuest Business Services
San Antonio, TX, United States
Job Title: Desktop Support Work Location: San Antonio, TX 78219 Term: Permanent Position In office; M-F, 8am-5pm No remote work Salary: $55k Job Summary: Become the unsung hero of our frontline as a Desktop Support Technician, where you'll tackle technical challenges head-on and provide essential hands-on support to keep our team operating
Job Source: TriQuest Business ServicesSIM&S, Inc.
San Antonio
Job Description Job Description Salary: $30-36 Hourly Job Purpose: Expertise in Microsoft Windows based computer network operations, maintaining the usability of the information technology (IT) hardware assets, insuring one operates as required by the organization's employees and support of VOIP and VTC capabilites. Duties and Responsibilities – J
Job Source: SIM&S, Inc.Global Jupiter
San Antonio, TX, United States
Duration: 06 months contract, Full-Time Employment Type: W-2 Position Summary: • As a Technical Support Representative, you will be working in a positive cultural environment, working through timely technical responses to inquiries from store employees, pharmacy, regarding solving, diagnosing, and resolving problems for the stores on Hardware, Phar
Job Source: Global JupiterUS Tech Solutions
san antonio, tx
Duration: 06 months contract, Full-Time Employment Type: W-2 Position Summary: As a Technical Support Representative, you will be working in a positive cultural environment, working through timely technical responses to inquiries from store employees, pharmacy, regarding solving, diagnosing, and resolving problems for the stores on Hardware, Ph
Job Source: US Tech SolutionsSan Antonio
Job Description Job Description Salary:
We are an award-winning, global provider of business and technology consulting services. This has been amplified through our industry-leading partnerships with Microsoft, HP, Cisco and Facebook Workplace.
Position Summary:
Because of our commitment to customer satisfaction, Bridgehead IT has grown into an industry leader. We’re searching for Field Services Technician with the right skills to join our team and help take our customer-focused services to new heights. Qualified candidates will be responsible for providing first level Service Desk support services to all users which requires familiarity with the supported applications, technical expertise in the areas of hardware and software. Functional knowledge of Windows Based programs, MS Office Suite, VPN / Remote Access, printers, networking technology, and internet web browsers.
Key Responsibilities:
Self-motivated, detail oriented, independent worker with experience in handling a high volume, multi-task workload and able to successfully drive closure and resolution.
Excellent communication, customer service, time management, conflict resolution, and problem determination/resolution skills are a must.
Capable of supporting a wide range of hardware and internal/external software through various organizations within the company.
Follow established and documented policies and standard operating procedures such as scripts and templates.
Utilize standard technology such as telephone, e-mail, and web browsers to perform job duties.
Ability to interact with team members and management at all levels.
Familiar with Service Desk support methodology.
Must be able to work in a fast pace & stressful environment.
Develop comprehensive documentation that meets organizational standards
Skills and Qualifications:
MacOS/iOS knowledge a plus
Windows-based programs
Microsoft Office Suite
Remote Access
Education & Experience Requirements:
AA/AS Degree in Computer Science, MIS, or related field/equivalent experience preferred
Relevant technical certifications preferred
5+ years of experience in IT customer support
Job Requirements - To be discussed in interview:
Some after hours work required
Bridgehead IT is proud to be an equal opportunity workplace and is an affirmative action employer.
Senior Desktop Support Specialist jobs in San Antonio
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