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Bartlett Tree Experts
Charlotte, NC, United States
**Title: IT Support Specialist** Location: Date Listed: 2/22/2022 Hire Type: Regular Full-Time Overview: Reporting to the Technology Success Manager, the Technology Success Advocate provides outstanding customer service to all end-users, has excellent interpersonal and communication skills, a deep but ever-evolving, technical knowledge, a positive
Job Source: Bartlett Tree ExpertsSREE Hotels LLC
Charlotte, NC, United States
SREE Hotels is looking for an experienced IT Support Specialist at our corporate office located in the Ballantyne area of Charlotte . Position Summary: We are seeking a highly motivated and customer-focused individual to join our IT team as a Technology Support Specialist. The ideal candidate will be responsible for providing technical assista
Job Source: SREE Hotels LLCAtos
Charlotte, NC, United States
**IT Support Specialist** **Location:** Charlotte, NC, US-US **About Atos** Atos is a global leader in digital transformation with 110,000 employees in 73 countries and annual revenue of 12 billion. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides end-to-end Orchestrated Hybrid Cloud, Big Data, Busin
Job Source: AtosCollabera
Charlotte, NC, United States
Description Home Search Jobs Job Description Application Support specialist Contract: Charlotte, North Carolina, US Salary: $60.00 Per Hour Job Code: 340605 End Date: 2024-05-31 Days Left: 15 days, 3 hours left Apply 4+ years Observability monitoring tools (App Dynamics, Thousand Eyes, ITRS, Splunk) 4+ years Windows/Linux operating systems
Job Source: CollaberaImagineSoftware
Charlotte, NC, United States
Job Details Job Location Remote - Charlotte, NC Position Type Full Time Salary Range $55,000.00 - $65,000.00 Salary/year Software Support Specialist How this Role Makes an Impact The Software Support Specialist role is an essential piece to our Imagine team, and we are looking for an analytical problem solver to join us! Our Software Support
Job Source: ImagineSoftwareENA Corporate
Charlotte, NC, United States
Technical Support Specialist Job Reference Number: 18470 Employment Type: Full-Time , Hybrid Segment: Elior Corporate Brand: ENA Corporate State: North Carolina (US-NC) When you join Elior North America, you are joining a food service team that is united in our appetite for growth and in our passion to make an impact on our world. As a
Job Source: ENA CorporateBASF Corporation
Charlotte, NC, United States
At BASF, we create chemistry through the power of connected minds. By balancing economic success with environmental protection and social responsibility, we are building a more sustainable future through chemistry. As the world’s leading chemical company, we help our customers in nearly every industry meet the current and future needs of society th
Job Source: BASF CorporationBrightSpring Health Services
Charlotte, NC, United States
Our Company ResCare Community Living Overview Join a team of passionate and caring people who make a difference in people’s lives. The Operational Support Specialist is aligned regionally to assist in ensuring the Company’s mission and initiatives are reaching our operations and driving quality results. You will be serving consumers with intelle
Job Source: BrightSpring Health ServicesCharlotte, NC, United States
Camelot Consulting, Inc. is a 30+-year-old software development firm located near Pineville, NC, equipped with a talented staff of software designers, programmers, and consultants. We develop, sell and support software for the 3rd party logistics market which includes public warehousing and transportation companies. Our application is developed upon the Microsoft Dynamics NAV ERP system.
We empower our clients with innovative technology solutions by developing superior, value-priced software to surpass industry competition. Our solutions enable our clients to run their businesses more efficiently by enhancing their customer service and reducing costs. We strive to offer personal service and are committed to satisfying our clients’ individual needs.
About this position:
A Support Specialist is involved with many aspects of providing clients with exceptional customer service. Problem-solvers and those with great customer service and communication skills will excel at assisting users with issues they may run into within the software, questions they have about new features being released, consultation on software enhancements, customization, and integrations, and more.
The following qualifications and traits are desirable for this role:
Great customer service and communication skills
Ability to “translate” between users and developers, such as converting functional requirements into
Ingenuity in investigating problems and finding solutions Desire to learn new troubleshooting tools and functionality within our software, as well as within 3rd
party software we use/integrate with, to support a wider breadth of features and functionality over time
In addition to assisting clients with their support requests, other duties of the Support dept. at Camelot include, but are not limited to:
Being the “hero” when software issues are escalated
Internal QA testing for new Software Releases
Assisting clients with Software Updates
Technical software documentation
Write-ups for developers to solve/improve the software
Internal training on Camelot’s software and standard operating procedures
Developing new ideas and processes for continually improving Camelot’s support services, such as enhancements to our Client Portal website to better retrieve necessary info from clients in order to serve them more efficiently
Company Benefits:
Team outings (quarterly), Company outings, and events
Opportunities for advancement in our growing company
Compensation negotiated based on experience and skills
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Support Specialist jobs in Charlotte, NC, United States
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