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Leader Communications
Memphis, TN, United States
Position Summary The Journeyman Computer Network Support Specialist will provide technical expertise on the day-to-day support by completing all of the technical telecom tasks requested by IRS Program Managers. Individuals must be able to attain and maintain a valid US Government Public Trust security clearance to be retained in the position. Du
Job Source: Leader CommunicationsLeader Communications
Memphis, TN, United States
Job Description Job Description Position Summary The Journeyman Computer Network Support Specialist will provide technical expertise on the day-to-day support by completing all of the technical telecom tasks requested by IRS Program Managers. Individuals must be able to attain and maintain a valid US Government Public Trust security clearance to
Job Source: Leader CommunicationsTreasury
Memphis, TN, United States
** Information Technology Specialist (CUSTOMER SUPPORT)** **Department of the Treasury** **Duties** ** Summary** **The mission of IRS Information Technology is to provide leadership in the delivery of information technology solutions that anticipate and meet enterprise-wide needs by empowering employees to deliver customer-centered, value-creating
Job Source: TreasuryAMADOR OF AMERICA INC
Memphis, TN, United States
Job Description Job Description Network support specialist is critical to help support our infrastructure, which consists of over 100 Linux servers around the USA running stores with most connected back to our support site through the internet and VPN. Some of sites have multiple stores connected to the central store over the internet with VPN. W
Job Source: AMADOR OF AMERICA INCKnoxville Utilities
Memphis, TN, United States
Salary: $50,000.00 - $60,000.00 Annually Location : 4505 Middlebrook Pike Job Type: Full-Time/Regular Job Number: 00490 Department: Information Services Opening Date: 04/26/2024 Closing Date: 5/10/2024 11:59 PM Eastern Classification: IT Technician Work Hours: 40+ hours / week: M-F About KUB: KUB is one of the largest public util
Job Source: Knoxville UtilitiesCenturia Corporation
Memphis, TN, United States
Job Title Computer User Support Specialist Location IRS - TN - Memphis, 38118 US (Primary) Education High School Job Description **Job Title: Computer User Support Specialist** **Location: Memphis, TN** **Term:** Full Time **Clearance Level: Background Investigation** **Program: IRS** **Job Summary:** IRS User & Network Services
Job Source: Centuria CorporationRobert Half
memphis, tn
Responsibilities: Provide first-level technical support to clients via phone, email, and text message. Diagnose and resolve technical issues related to hardware, software, and network systems. Assist clients with account setup, password resets, and system configurations. Troubleshoot connectivity issues and provide guidance on network troubleshooti
Job Source: Robert HalfARServices
Millington, TN, United States
Discover a career of innovation and impact at ARServices, Limited (ARServices). With decades of excellence in tackling complex challenges in defense, security, and national intelligence, we're leading the way forward. Join our dynamic team of experts, where Agility, Reliability, and Success are not just values but a way of life. As a graduated 8(a)
Job Source: ARServicesMemphis, TN, United States
The IT Support Specialist is accountable for delivering desktop support to both on-site and remote internal customers within the company. This entails effectively overseeing a diverse range of customer calls, emails and in person requests by listening, interpreting, explaining, and understanding their needs. Collaboration within a team is crucial to ensure the highest level of customer service and responsiveness. In addition to providing support, this role involves maintaining and suggesting improvements to client technology, applications, peripherals, and configurations.
ESSENTIAL FUNCTIONS
Provide desktop support for internal clients on computer hardware, applications, peripheral devices, and software.
Lead the company-wide printer/copier supply and maintenance programs.
Lead the IT device inventory and lifecycle program.
Provide support for internal clients on IOS and Android mobile devices (phones/tablets)
Collaborate effectively with teams; assisting and educate other team members in resolving complex technology issues.
Interact with internal customers in a professional manner through phone, email or in person, providing superior customer service.
Elevate issues to senior staff or outside contractors as needed; interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems.
Support and maintain IT assets (PC, Laptops, Tablets, Printers, Copiers, Network components).
Enter, update, and close assigned work tickets in a timely manner.
Recommend client technology changes to ensure that the company is utilizing technology in efficient ways to support business growth and improve customer satisfaction.
Support and participate in PC replacement and imaging program.
Support and participate in the company-wide printer/copier supply and maintenance program.
Maintain an open and candid working relationship with immediate supervisor/manager in discussing matters of importance.
Adhere to established company values, practices, policies, and procedures.
Follow and support compliance with all applicable safety rules, laws, regulations, and standards.
Demonstrate regular and punctual attendance at the assigned work location. May be required to work irregular shifts, be on call, or travel to other company locations.
Participate in on-call rotation and follow the escalation process to provide 24/7 support.
Other duties as assigned.
QUALIFICATIONS
Associates degree in computer science, Information Technology, or related field preferred.
Proven experience (1-4 years) in IT support roles with a focus on Microsoft operating systems and applications.
In-depth knowledge of Microsoft Windows 10/11 and Office suite (Word, Excel, PowerPoint, Outlook, etc.).
Strong troubleshooting skills with the ability to diagnose and resolve technical issues efficiently.
Experience with software installation, configuration, and patch management for Microsoft systems and Office applications.
Excellent communication and interpersonal skills with the ability to effectively interact with facility staff at all levels.
Detail-oriented with strong documentation and organizational skills.
Microsoft Certifications, CompTIA A+ or equivalent are a plus.
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IT Support Specialist jobs in Memphis, TN, United States
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