Senior Product Manager - Tech_

Bellevue

Description

Do you want to join an innovative team of product managers who create state-of-the-art solutions that provide value to Amazon, suppliers, and customers? Do you have a desire to understand and evolve technical architectures? Do you like to own end-to-end business problems and success measurements, and directly impact the profitability of the company? Do you like to innovate and simplify? If yes, then you may be a great fit to join Defect Prevention and Reconciliation (DP&R) organization.

The Defect Prevention and Reconciliation (DP&R) organization aims to build innovative technology products that identify, resolve, and prevent defects from entering Amazon’s fulfillment supply chain. We eliminate operational waste and reduce cost, accelerating our fulfillment processes and improving customer experience. We are building a future where we capture, analyze, and explain every inventory defect across all stages of the supply chain (i.e. inbound, distribution, storage, fulfillment, returns). If you have an entrepreneurial spirit, know how to deliver, love to work with data, are deeply technical, highly innovative and long for the opportunity to build solutions to challenging problems that directly impact the company's bottom-line, we want to talk to you.

The DP&R team is looking for a Senior Product Manager – Tech to own planning, execution, and delivery of fast defect onboarding, increasing the defect coverage (including seller, Amazon, carrier caused defects) and scaling the tool globally. You will deeply understand the end-to-end supply chain and customer engagement techniques, which will be the foundation to accelerating supplier controllable defect elimination. You will partner with your customers to build an extensible system that enables self-serve engagement with suppliers. You will influence stakeholders including Technical Program Managers (TPMs), Software Development Managers (SDMs), Applied Scientists, Legal, Public Relations, Finance, and other Product Managers to uncover business opportunities, bring solutions to market, and enhance existing products. This role will be challenging as it requires changing supplier defective behavior. You will need excellent judgement in this complex and ambiguous space, as well as creative thinking coupled with technical acumen. The ideal candidate has customer-facing product management experience and can move through layers of complexity with ease, from details to vision, to drive product development. Excellent communication skills, bias for action with clear prioritization and an ability to thrive in ambiguity are required. The ability to put yourself in a seller’s shoes and advocate for the seller experience is essential to success.

Key job responsibilities

- Understanding customer (internal and external) needs, defining clear project plans and executing to high expectations in a fast-paced environment.

- Defining a data-driven product vision, detailed, crisp business requirements and user stories that can be used to create product specifications and architecture

- Defining creative, high quality, long term product roadmaps based on team strategy and vision

- Interacting with stakeholders at multiple levels and in multiple locations, and working with product, tech, UX, business and analytics teams to define and deliver solutions.

- Anticipating bottlenecks, providing escalation management, anticipating and making tradeoffs, and balancing business needs versus technical or operational constraints.

- Driving execution of product roadmap, GTM and consumer adoption by partnering with internal stakeholders, defining metrics and tracking them.

Basic Qualifications

- Bachelor's degree

- 5+ years of product or program management, product marketing, business development or technology experience

- Experience owning/driving roadmap strategy and definition

- Experience with feature delivery and tradeoffs of a product

- Experience contributing to engineering discussions around technology decisions and strategy related to a product

- Experience managing technical products or online services

- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

- Experience with concepts such as system architecture, optimization, system dynamics, system analysis, statistical analysis, reliability analysis, and decision making

Preferred Qualifications

- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight

- Experience in building and driving adoption of new tools

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit mazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit boutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.