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Critical Control
Sacramento, CA, United States
Job DescriptionJob Description Critical Control is the premier emergency response and restoration company committed to helping families and businesses recover in the aftermath of disasters. Our dedicated and specialized teams have played a pivotal role in assisting communities nationwide during major hurricanes, wildfires, freezes, and mold outbre
Job Source: Critical ControlViaPath Technologies
Sacramento, CA, United States
Overview: ViaPath is currently seeking a Field Services Manager to join our team. The position will report to the AVP of Field Services and will supervise ViaPath internal teams and vendor dedicated and non-dedicated site technicians servicing the ViaPath deployed products at customer facilities. The selected candidate will be team oriented, able
Job Source: ViaPath TechnologiesCatalyst Career Group
Sacramento, CA, United States
Job Description Job Description Field Service Manager Konecranes Konecranes is looking for a Field Service Manager for a Northern California territory. The Field Service Manager supervises 20 to 30 field operations personnel, including crane technicians and inspectors. The Field Service Manager is accountable for customer satisfaction, opera
Job Source: Catalyst Career GroupStryker
Sacramento
Why customer service at Stryker? Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do! Here, you will be a part of a dynamic and supportive team that provides solutions to our customers in their time of n
Job Source: StrykerMotion Recruitment Partners LLC
Sacramento, CA, United States
Our client is looking for a Field Service Technician for a 7-month contract in Vallejo, CA94591. Applicants must be currently authorized to work in the US on a full-time basis now and in the future. Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for
Job Source: Motion Recruitment Partners LLCOrion Talent
Sacramento, CA, United States
Description Position Details : Title: Field Service Engineer Location: Report from home - Sacramento, CA Shift: Dayshift Compensation: $75,000 - $80,000 Base Salary + Sign on bonus Benefits: Full Comprehensive Benefits Package + 401k match + Company Vehicle + Tools Travel: This is a high-travel field service role. Up to 80%. Position Descripti
Job Source: Orion TalentCessna Aircraft Company
Sacramento, CA, United States
Primary Location US-California-Sacramento Job Level Individual Contributor #J-18808-Ljbffr
Job Source: Cessna Aircraft CompanyLeidos
Sacramento, CA, United States
Description The Security Enterprise Solutions (SES) Operation is the cornerstone of Leidos’ comprehensive suite of fully-integrated security solutions for aviation, ports, borders, and critical infrastructure customers around the world. With our new, combined portfolio, our operation has more than 24,000 products deployed across 120 countries. Leve
Job Source: LeidosSacramento, CA, United States
Location Sacramento, CA
This **Equipment** **Service Manager** role is located in **Stockton, CA** This role is responsible for managing a team of Service Technicians and the Service function as well as to provide excellent customer service experiences and maintain strong relations with manufacturers, suppliers, and sales representatives. As such, you must be a positive, energetic leader who excels in working in a collaborative environment. An aggressively growing national packaging distribution company, privately owned and founded in 1977 with 10 branch locations, a team of sales partners and machine service technicians located across the US from coast to coast. We support all industry types in their packaging material, machinery, and technical services needs. Guided by our mission in true partnerships with customers, vendors, sales partners and employee associates we are dedicated to mutual success.
**Position Summary**
**Responsibilities**
* Manage the hiring, development and training of Service Technicians and resources necessary to perform the functions of the department
* Oversee all services and designated workspaces in the warehouse
* Consistently deliver excellent customer service experiences by offering knowledge, advice, and answering questions and concerns
* Manage excellent vendor relationships by providing timely communications, problem solving, and site visits to key suppliers when necessary
* Coordinate with VP of Sales and Sales Representatives to provide excellent customer support
* Manage all on-site installation, repair, maintenance and test tasks
* Diagnose errors or technical problems and determine proper solutions
* Produce timely and detailed service reports
* Ensure Technical Service Team is provided product repair, technical support knowledge and continuous training
* Monitor work procedures, work schedules, and expedite workflow
* Monitor service calls to observe employee's demeanor, technical accuracy, and conformity to company policies.
* Study and standardize procedures to improve efficiency of Technical Services team.
**Qualifications & Required Competencies**
* A minimum 3-5 years of experience in machinery and conveyor equipment experience is required, high school diploma or its equivalent is required
* Must be people-oriented with the ability to build business relationships
* Exceptional customer service and organizational skills are required
* Proficient computer skills including MS Office Suite, Allen Bradley PLCs, smartphones, and tablets
* The ability to lead, train, and supervise all service technicians is necessary
* 25% to 50% of travel required
* Dependable transportation required and proof of insurance
* Management and Vocational training is very beneficial
* Familiarity with scheduling and expediting the turnaround time on service calls
* Analytical, problem solving, business analysis and project management skills
Continuous Learning
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Field Service Manager jobs in Sacramento, CA, United States
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