ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Verda Healthcare
houston, tx
Verda Healthcare, Inc. California and Verda Health Plan of Texas , are subsidiaries of Verda Healthcare, Inc . has a license with the Texas Department of Insurance (TDI) and a contract with the Center of Medicaid and Medicare Services (CMS) for a Medicare Advantage Prescription Drug (MAPD) plan to operate in January 2024. We are looking for a Hel
Job Source: Verda HealthcareAZZ
Houston, TX, United States
AZZ Corporate - Houston, Texas Service Desk Technician About AZZ Inc. AZZ Inc. is the leading independent provider of hot-dip galvanizing, spin galvanizing, powder coating, plating, and coil coating solutions to a broad range of end-markets. Collectively, our business segments provide sustainable, unmatched metal coating solutions that enhance t
Job Source: AZZAddison Group
houston, tx
Service Desk Technician Work Schedule: 9/80, 9 hours Mon-Thurs and half day Friday Office: Fully ONSITE Job Description: Using ServiceNow ticketing system, ITSM Working with users face to face and through phone support Imaging computers with SCCM *** MUST HAVE PC set up Their environment: Windows 10 enterprise, MS Office 365, Edge, Chrome MDM Mob
Job Source: Addison GroupAZZ Inc.
Houston
Job Description Job Description Company Description AZZ Inc. is the leading independent provider of hot-dip galvanizing, spin galvanizing, powder coating, plating, and coil coating solutions to a broad range of end-markets. Collectively, our business segments provide sustainable, unmatched metal coating solutions that enhance the longevity and ap
Job Source: AZZ Inc.Precoat Metals
Houston, TX, United States
Company Description AZZ Inc. is the leading independent provider of hot-dip galvanizing, spin galvanizing, powder coating, plating, and coil coating solutions to a broad range of end-markets. Collectively, our business segments provide sustainable, unmatched metal coating solutions that enhance the longevity and appearance of buildings, products a
Job Source: Precoat MetalsAddison Group
Houston
Job Description Job Description Job Description: · Using ServiceNow ticketing system, ITSM · Working with users face to face and through phone support · Imaging computers with SCCM · PC set up · Their environment: Windows 10 enterprise, MS Office 365, Edge, Chrome · MDM Mobile Device Support · MS
Job Source: Addison GroupAddison Group
Houston, TX, United States
Service Desk Technician Work Schedule: 9/80, 9 hours Mon-Thurs and half day Friday Office: Fully ONSITE Job Description: Using ServiceNow ticketing system, ITSM Working with users face to face and through phone support Imaging computers with SCCM *** MUST HAVE PC set up Their environment: Windows 10 enterprise, MS Office 365, Edge, Chrome MDM Mobi
Job Source: Addison GroupEnable Resource Group
Houston, TX, United States
THIS IS AN ONSITE POSITION. MUST LIVE NEAR HOUSTON, TX. Do you strive to enthusiastically go the extra mile? Do you give your very best to your clients AND your team? If so, keep reading … We are currently searching for a Service Desk Technician who desires to advance his/her career by bringing talent to a dynamic, high functioning team that is f
Job Source: Enable Resource GroupHouston, TX, United States
Classification: Exempt
Job Summary: The IT Service Desk Technician position is an important and visible role which reflects the support the IT Department provides to the Doggett user community. The Service Desk operates with a central phone number and central email address, working as a team to address a wide range of incidents and service requests. The Service Desk technicians are the first line of defense for the IT Department, providing first call resolution as frequently as possible and engaging Level 2 and Level 3 support teams when required.
Essential Functions
Strong customer service orientation and working knowledge of customer service best practices
Excellent listening and interpersonal skills
Good written and oral communication skills
Strong troubleshooting methodology
Ability to effectively prioritize and execute tasks in a high-pressure environment based on business need and managerial directives
Excellent understanding of the organization’s goals and objectives
Working knowledge of computer hardware (desktops, laptops, peripherals, etc.)
Working knowledge of current Microsoft operating systems used by Doggett
Working knowledge of current Microsoft Office products/Office 365
Basic WAN/LAN knowledge.
Basic telecommunications knowledge.
Basic understanding of TCP/IP protocol suite.
Understand the process of procurement, provisioning and support of mobile devices
Must be available to work any shifts specified between coverage hours 7am-6pm CST
Provide all levels of helpdesk support which ranges from “how to” assistance to incident resolution.
Maintain, update and resolve incidents and requests through the Service Desk ticketing system
Support the design, installation, maintenance and administration of all internal computer systems.
Assist with basic configuration, monitoring, maintenance and analysis of end-user computer equipment and network peripherals, including personal computers, printers, cell phones, etc.
Troubleshoot complex issues which involve multiple and departments, both technical and non-technical.
Work on multiple projects/tasks simultaneously while supporting the day-to-day retail and corporate office operations.
Stay current with system information, changes and updates.
Create and update documentation for both internal IT and end user usage.
Oversee and sometimes execute the installation of data and phone cabling infrastructure for moves, additions and changes.
Provide end-to-end support for remote users which will require general knowledge of VPN connections and internal remote support tools
Assist Infrastructure and Telecom analysts with networking/WAN tasks and developing permanent solutions.
Adhere to Doggett policies, procedures and processes.
Work to a specifically defined set of targets and objectives.
Promote and possibly recommend new business solutions to Doggett.
Perform all other duties as assigned by management in a professional and efficient manner
Qualifications High School or GED required; Bachelors in Computer Science or related field preferred
Minimum 3 years of Information Technology experience preferred
Travel Requirements Little to no travel required.
Physical Requirements Ability to lift up to 25 pounds
Environmental Conditions: This position will work in an air-conditioned office, but may be required to conduct business outdoors with customers as needed
The I T Service Desk Technician must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately, and without causing significant safety threat to self or others. The statements made herein are intended to describe the general nature and level of work being performed by employees assigned to this job classification. They are not intended to be construed as an exhaustive and inclusive list of all responsibilities, duties, and/or skills required of personnel so classified.
Doggett is an Equal Employment Opportunity Employer
IT Service Desk Technician jobs in Houston, TX, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.