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Lagos
Philadelphia, PA, United States
Job Title: Customer Care Coordinator - Repairs Location: Philadelphia Corporate Office Department: Customer Care Reports to: Director Customer Care Job Type: Full Time Job Level: Associate FLSA Classification: Nonexempt (Hourly) Work Schedule: Mon-Fri 8:30am - 5:00pm, 40 hours per week; Overtime as needed; Occasional Overtime & Weekends dur
Job Source: LagosKnewin
Philadelphia, PA, United States
Description ***Effective October 15, 2021, all employees/contractors/interns/volunteers are required to provide our office with proof of COVID vaccination.*** Shift: Monday-Friday 8:30AM-4:00PM Openings: One (1) Opening Care Coordinator Salary: $35,100.00 Care Coordinator Position Summary COMHAR is a nonprofit community based organization. Our miss
Job Source: KnewinAledade, Inc.
Marlton, NJ, United States
Location: Advocare Position: Care Coordinator The Care Coordinator for Care Management functions to support patients engaged with the Care Management Program. They collaborate with the Care Manager (RN) and the entire care team to help coordinate services and connect with patients; with the goal of achieving positive health outcomes by providin
Job Source: Aledade, Inc.Always Best Care Senior Service
Philadelphia, PA, United States
The Always Best Care's Care Coordinator (CC) position is responsible for coordinating the care delivery for Always Best Care homecare/non-medical clients. The CC is responsible for teaching, coaching, and supporting the Direct Care Worker (DCW) to ensure the client’s specific care delivery is provided. The goal of this position is to enhance the cl
Job Source: Always Best Care Senior ServiceBehavioral Health Tech
Philadelphia, PA, United States
Going Digital: Behavioral Health Tech Job Board Going Digital: Behavioral Health Tech Job Board Care Coordinator Philadelphia, PA Mid-level · Full time Posted 15 days ago Apply About Vanna Health Vanna is reimagining care and community for people living with serious mental illness (SMI). The current system
Job Source: Behavioral Health TechCOMHAR
Philadelphia, PA, United States
Reference #: 1125272 Care Coordinator * Children's Services Job Type Full-time Description Effective October 15, 2021, all employees/contractors/interns/volunteers are required to provide our office with proof of COVID vaccination. Shift: Monday-Friday 8:30AM-4:00PM Openings: One (1) Opening Care Coordinator Salary: $35,100.00 Care Coordinat
Job Source: COMHARCOMHAR, Inc.
Philadelphia, PA, United States
Job Description Job Description Description: ***Effective October 15, 2021, all employees/contractors/interns/volunteers are required to provide our office with proof of COVID vaccination.*** Shift: Monday-Friday 8:30AM-4:00PM Openings: One (1) Opening Care Coordinator Salary: $35,100.00 Care Coordinator Position Summary COMHAR is a nonpr
Job Source: COMHAR, Inc.Griswold Home Care NJSCFL
Berlin, NJ, United States
Job Summary: Griswold Home Care of Camden County is seeking a highly motivated and compassionate individual for the role of Care Coordinator. This is a full-time administrative position in the healthcare industry located in Berlin, New Jersey. The ideal candidate will be responsible for coordinating care services for our clients and will serve as a
Job Source: Griswold Home Care NJSCFLPhiladelphia, PA, United States
Job Title:
Customer Care Coordinator - RepairsLocation:
Philadelphia Corporate OfficeDepartment:
Customer CareReports to:
Director Customer CareJob Type:
Full TimeJob Level:
AssociateFLSA Classification:
Nonexempt (Hourly)Work Schedule:
Mon-Fri 8:30am – 5:00pm, 40 hours per week; Overtime as needed; Occasional Overtime & Weekends during Q4 peak season.Remote Work:
NoWork Environment:
Manufacturing & Corporate OfficeBenefits & Perks:
Bonus Eligibility, Healthcare Benefits (Medical, Dental, Vision), Employer paid Short Term Disability, 401(k) with Employer Match, PTO & Sick Time, Employee Merchandise Discount and more!
JOB SUMMARYThe Customer Care Coordinator - Repairs will work with the Senior Repair Coordinator to process incoming servicing requests that include repairs, alterations, and cleanings. They will work closely with wholesale partners via phone and email. They will ensure timely and accurate processing of jobs by working closely with our workshop. The ideal candidate will have 1-3 years relevant experience in customer care preferably within the jewelry industry.
DUTIES AND RESPONSIBILITIESProvide superior service to our accounts via e-mail and telephoneAssess incoming jewelry to determine services neededCreate manufacturing orders for servicesCommunicate with customers regarding the alteration and repair of jewelryDocumenting repair results and dataPrepare paperwork/systems work for shipment and invoicingEnsure all repairs and alterations are shipped on timeCommunicating and working in sync with other employees across departmentOther duties as assigned
JOB/SKILL REQUIREMENTS1-3 years customer service experience requiredHigh School Diploma requiredMicrosoft Office - Outlook, Word, Excel, Access experience requiredKnowledge of jewelry repair and construction, gemstones, diamond, silver, gold preferredExperience in Jewelry/ luxury goods manufacturing industry a plusExperience in NetSuite, FourthShift or similar a plusMust be able to work occasional overtime & weekends during Q4 peak seasonDetail oriented, organized, enthusiastic and customer-service focusedAbility to communicate with customers in a courteous and professional manner
PHYSICAL REQUIREMENTSProlonged periods of sitting at a desk/ workstationMust have finger dexterity, near vision, visualization, arm-hand steadiness, and manual dexterityBrief periods of standing with brief periods of bending and and light lifting up to 15lbsMust be able to follow safety protocols to ensure personal safety, and safety of coworkers, equipment, and buildingMust be able to access all areas of the facility to determine needsMust be able to follow all workplace safety protocols including wearing a face mask for periods of time as required while in the corporate office
WORK ENVIRONMENT: CUSTOMER CARE/ VAULTJewelry Manufacturing work environment with limited secure access and confined spaces at times. Saturday hours and rotating holidays as needed. Additional evening overtime hours during peak season. *Schedule and hours subject to change as demand changes.
WORKPLACE SAFETYLAGOS follows CDC and local recommendations in the best interest of employee safety and business continuity - diligent cleaning, safety protocols, and COVID vaccination requirement (with accommodations).
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Updated September 2022.
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Customer Care Coordinator jobs in Philadelphia, PA, United States
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