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SADA
Washington
Job Description Job Description Join SADA as a Customer Engineer! Your Mission As a Customer Engineer at SADA, you will work collaboratively with other architects and engineers to design, prototype, and inspire clients into Google Cloud services and properties. You will partner directly with sales teams, Google, and clients to qualify potential
Job Source: SADASADA
Washington, DC, United States
Join SADA as a Customer Engineer! Your Mission As a Customer Engineer at SADA, you will work collaboratively with other architects and engineers to design, prototype, and inspire clients into Google Cloud services and properties. You will partner directly with sales teams, Google, and clients to qualify potential engagements, craft robust proposa
Job Source: SADALeidos
Chantilly, VA, United States
Description At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams, contribute to our communities, and operate sustainable practices. Everything we do is built on a commitment to do the right thing for our customers, our people, and our comm
Job Source: LeidosSADA
Washington, DC, United States
Join SADA as a Senior Customer Engineer! Your Mission As a Senior Customer Engineer at SADA, you will work collaboratively with other architects and engineers to design, prototype, and inspire clients into Google Cloud services and properties. You will partner directly with sales teams, Google, and clients to qualify potential engagements, craft
Job Source: SADABooz Allen Hamilton
Ashburn, VA, United States
Job Number: R0197328 Customer Success Engineer Key Role: Design, implement, and maintain strategic, multi-disciplinary IT programs in support of corporate strategy. Apply advanced consulting skills, extensive te chn ical expertise, and full industry knowledge. Develop innovative solutions to complex problems. Work without considerable direction.
Job Source: Booz Allen HamiltonSaildrone Inc
Washington, DC, United States
Job Description About Us At Saildrone, we sustainably explore, map, and monitor the oceans to understand, protect, and preserve our world. We provide real-time access to critical data from any ocean on earth, 24/7/365, and use proprietary software applications to transform that data into actionable insights and intelligence. Our fleet of uncrewed
Job Source: Saildrone IncNorth Point Technology
Chantilly, VA, United States
Job Description Job Description ***This job requires active TS/SCI clearance. Please apply only if you have an active TS/SCI clearance. *** North Point Technology is looking for a Customer Support Engineer to support a critical mission out of Chantilly, VA. This position offers a flexible 12-hour, rotating shift schedule at the Chantilly, VA
Job Source: North Point TechnologySADA
Washington, DC, United States
Job Description Job Description Join SADA as a Senior Customer Engineer! Your Mission As a Senior Customer Engineer at SADA, you will work collaboratively with other architects and engineers to design, prototype, and inspire clients into Google Cloud services and properties. You will partner directly with sales teams, Google, and clients to qualif
Job Source: SADAFairfax, VA, United States
Elastic is a free and open search company that powers enterprise search, observability, and security solutions built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real-time and at scale. Thousands of organizations worldwide, including Barclays, Cisco, eBay, Fairfax, ING, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012,
Elastic is a distributed company
with Elasticians around the globe. Learn more at
elastic.co
.
We are looking for a Customer Engineer to work with some of our newest customers, guaranteeing their technical success. The ideal candidate will have a history working in a fast paced environment helping guide customers as they grow with Elastic. The role will also support our one to many and one to few efforts as we scale our approach to remediating customer friction points.
What you will be doing:
Serving as a technical point of proactively engaging Elastic customers across the breadth of the Elastic customer journey
Working in a pooled model triaging and taking customer requests
Providing technical, architectural and best practice guidance
Understand the breadth of Elastic’s services and support offerings in order to make suggestions to customers based on their use case
Identify customer friction points through customer interaction and provide feedback on programmatic remediation
Reporting back on common themes in customer interactions to inform how we structure and iterate our customer engagement model
Authoring material for internal and customer facing Knowledge Base articles based on impactful themes identified from customer interactions
Partnering up with other team members to deliver periodic customer facing webinars on some of the above themes
What you bring along:
A Bachelor’s degree or its equivalent with at least 5 yrs of relevant industry experience
A track record of technical success in a customer facing environment
A demonstrable ability to articulate the benefits of modern platforms, software and technology
Self starter who is able to analyse current processes and develop ideas based on a deep understanding of how customers engage with products
Willingness to learn the breadth of Elastic’s offering and how customers utilise Elastic in their wider business environments
The ability to inspire groups both large and small
Ability to learn new technologies quickly
A background as an engineer or developer who loves working with other developers to get the most out of their deployments
Bonus points:
Working knowledge of the Elastic Stack
Experience working in a growing global organization
Additional Information - We Take Care of Our People
As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.
We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.
Competitive pay based on the work you do here and not your previous salary
Health coverage for you and your family in many locations
Ability to craft your calendar with flexible locations and schedules for many roles
Generous number of vacation days each year
Double your charitable giving - We match up to $1500 (or local currency equivalent)
Up to 40 hours each year to use toward volunteer projects you love
Embracing parenthood with minimum of 16 weeks of parental leave
Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.
We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email
We will reply to your request within 24 business hours of submission.
Applicants have rights under Federal Employment Laws, view posters linked below:
Family and Medical Leave Act (FMLA)
Poster;
Pay Transparency Nondiscrimination Provision
Poster;
Employee Polygraph Protection Act (EPPA)
Poster and
Know Your Rights
(Poster)
Please see
here
for our Privacy Statement.
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Customer Engineer jobs in Fairfax, VA, United States
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Please refresh the page and try again.
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Get ready to discover your next great opportunity.