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Remote Customer Travel Support

Chicago, IL, United States

Job Title: Remote Customer Travel Support

Department: Hospitality

Job Summary:

We are seeking a motivated and customer-focused individual to join our team as a Remote Customer Travel Support. In this role, you will be responsible for providing exceptional customer service and support to travelers, assisting them with their travel inquiries and issues. This is a remote position that offers flexibility and the opportunity to work from the comfort of your own home.

Responsibilities:

Respond to customer inquiries via phone, email, and chat in a timely and professional manner

Assist customers with booking travel arrangements, including flights, hotels, and rental cars

Provide recommendations and guidance to customers on travel destinations, activities, and accommodations

Troubleshoot and resolve customer issues and complaints related to travel services

Ensure customer satisfaction by going above and beyond to meet their needs and expectations

Qualifications:

Previous experience in customer service or hospitality industry preferred

Excellent communication skills, both written and verbal

Ability to work independently and manage time effectively

Strong attention to detail and problem-solving skills

Proficiency in using customer support software and tools

Benefits:

We offer competitive pay, flexible work hours, and the opportunity to work in a fast-paced and dynamic industry. Join our team and help travelers make unforgettable memories!

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