Associate Director of Sales

Denver, CO, United States

Hotel Teatro

Hotel Teatro, Downtown Denver's original boutique hotel, where modern amenities meet historic charm.

Associate Direct of Sales - Hotel Teatro Downtown Denver CO, 80202 FT - Onsite - Exempt Position $80,000 - $85,000

Work With Us

At Hotel Teatro, we recognize that candidates for employment offer us a great deal more than the words on their resume. While your qualifications and past employment history are a part of our selection process, we place a great deal of emphasis on one’s personality, initiative, creativity, and entrepreneurship. It’s this that helps us to develop a successful culture from which our business can thrive. In turn, this unique environment can provide the platform for your personal and professional growth.

Our Hotel

Hotel Teatro’s exemplary service in an ideal location, just walking distance from the city's top attractions. We have been consistently rated one of the top 4 hotels in Denver on TripAdvisor for over a year. With 110 rooms with unique meeting space located in the heart of the Theatre District. As an independently owned hotel, we passionately strive to be the best and create excellence experiences for our guests and colleagues.

Benifits

Medical, Dental and Vision Eligibility

401k Match

Potential Annual Bonus Opportunity

Complimentary Parking

RTD EcoPass

Hotel and Restaurant Discounts

Position Summary

The Associate Director of Sales is a key member of the Sales team. This position will assist the General Manager with Group Sales, Catering and Negotiated Corporate Accounts. This position has the responsibility to achieve occupancy and rate goals to maximize revenue growth while meeting or exceeding hotel profit objectives. This individual will oversee hotel Sales Managers and Catering Managers, including coaching and training.

Responsibilities

Supervise and direct entire sales department to attract, retain and motivate the employees. Hire, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication, recommend discipline and terminations as appropriate.

Directs the maintenance of all file systems and provides training and control sales automation systems.

Maintains timely and effective communication with the Front Office and Reservations Departments.

Provides product quality feedback to the General Manager.

Maintains a positive image for the hotel in the marketplace and participates in community affairs.

Solicits and services major accounts.

Recommend, assist in developing, implementing, monitoring and controlling the hotels annual budget.

Develop, implement and monitor the hotels marketing plan; analyze competition, market trends and customer needs and comments; prepare and review forecasts. Prepare various sales and rate reports to continually assess the hotels productivity against the budget plan, and market place.

Collects and analyzes marketing data to determine hotels position within the marketplace and takes responsibility for advertising, promotions and merchandising within Hotel Teatro standards and guidelines. Measures results and corrects marketing spending on a ROI basis.

Comply with achieving individual goals along with team goals and budget metrics.

Oversee Catering and Event Management teams to ensure Private Dining, Catering and Meeting room rental budgets are met or exceeded.

Exercises the hotel’s policies and procedures in accordance with above responsibilities.

Assists in the Service Recovery process by proactively resolving guest issues and notifying the supervisor on duty immediately.

Performs all other related duties/projects/reports as assigned by the General Manager. Implements policies and programs.

Additional Responsibilities

APPEARANCE AND GROOMING: All staff members are required to follow the guidelines set forth by the Employee Handbook.

LANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence and memos, ability to write simple correspondence, ability to effectively present one-on-one and small group situations to customers, clients, and other staff members of the organization and hospitality community.

MATHEMATICAL SKILLS: ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages and ability to apply concepts of basic algebra.

REASONING ABILITY: ability to apply common sense understanding to carry out instructions furnished written, oral, or diagram form, ability to deal with problems involving several concrete variables in standardized situations and ability to address customer personalities in various business situations.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by a staff member to successfully perform the essential functions of the job. While performing the duties of this job, the staff member is regularly required to sit; use hands and fingers, to handle and feel objects, tools controls and type; talk with and hear guests. The staff member is occasionally required to stand and walk. The staff member must occasionally lift and/or move up to 30 pounds. The specific vision abilities required are close vision.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those a staff member encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.

Education, Experience, Skills

4 years minimum progressive hotel sales experience preferred; or a 4-year college degree and at least 1 year of related experience.

Computer skills preferred, Opera, Ideas, Outlook, Microsoft programs

Highly developed verbal & written communication skills to frequently negotiate, sell and influence other team members, hotel guests and corporate clients.

Time management/organizational skills

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