Project Services Associate
Indianapolis, IN, United States
As a Project Services Associate you will be responsible for providing services in one of the following areas:
Disinfection Services application of disinfectant to walls, horizontal surfaces, doors, knobs, floors and all high touch objects such as phones and even keyboards. The employee will be fully trained and provided the required PPE for disinfection.
Carpet Cleaning
Window Washing
Power Washing
Other specialized cleaning services
Location: Indianapolis Area
Work Scheduled : Schedule will vary based on work being performed. Oftentimes, office buildings must be empty to complete work & may be done outside of normal business hours. There may be times that work is performed on the weekend.
Travel : During Summertime there may be times where you are asked to travel, potentially overnight, for specific projects.
In our efforts to exhibit a high level of service excellence we must maintain a professional level. Below is a brief listing of these standards, which must be maintained. Basic Standards (not all inclusive):
Responsible for being at work every scheduled day, on time and in uniform
Follow all instructions for entering customer building
Willingness to learn & train on various products and solutions
Performs all tasks as trained for the proper use and application of products and proper use of PPE
Provide outstanding customer service at all times
Available for work schedules and/or assignments at the request of the customer
Effectively interact and converse with customers and company personnel
Resolve customer complaints independently or with the aid of a supervisor
Clean and maintain cleaning tools at the end of each day
Use mechanical aptitude to utilize various pieces of equipment
Troubleshoot issues with equipment and provide recommendations
Contribute to team effort by accomplishing related results as needed
Any other duties that may be assigned by the supervisor
Physical Demands:
Ability to lift, push and pull at least 25 pounds.
Ability to stand, walk, and climb stairs for extended periods of time.
Ability bend, reach, stoop, squat and lift frequently throughout a shift.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.
Culture
We pride ourselves on being easy to work with because it's just more fun that way!
The work we do can be dirty; therefore, we have added a washer/dryer at the office so there is always clean uniforms around :)
We have a kitchenette where we stock the teams favorite drinks & snacks. We do work outside where it's hot...the leaders have coolers that they stock w/ water when the team is in the field.
Above all we realize the work we do is important and we try to figure out how to have fun while doing it! We look to our associates to provide solutions to problems, work independently as well as in a team environment & we love hearing suggestions on how to improve.
Responsibilities
The projects vary and with each project the responsibilities will change, but the overarching standards are listed below...
Basic Standards (not all inclusive):
Responsible for being at work every scheduled day, on time and in uniform
Follow all instructions for entering customer building
Willingness to learn & train on various products and solutions
Performs all tasks as trained for the proper use and application of products and proper use of PPE
Provide outstanding customer service at all times
Available for work schedules and/or assignments at the request of the customer
Effectively interact and converse with customers and company personnel
Resolve customer complaints independently or with the aid of a supervisor
Clean and maintain cleaning tools at the end of each day
Use mechanical aptitude to utilize various pieces of equipment
Troubleshoot issues with equipment and provide recommendations
Contribute to team effort by accomplishing related results as needed
Any other duties that may be assigned by the supervisor
Requirements
At least 18 years old
Authorized to work in the US without sponsorship
Lift up to 25 pounds
Stay on your feet for 12 hour shifts
Flexible hours - nights/weekends
Equal Opportunity Employer
Newpoint Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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