Hotel Logistics Coordinator
Cleveland
Job Description Job Description Flexjet is currently seeking a Hotel Logistics Coordinator to join our Logistics team. The Hotel Logistics Coordinator is responsible for working closely with the Scheduling Department to ensure crewmembers are provided appropriate lodging and ground transportation as needed during their duty times.
Responsibilities
Confirm hotel accommodations as designated by the Standard Operating Procedures
Arrange ground transportation if necessary
Answer crewmember questions and requests via e-mail/phone
Complete invoice approval and coding
Update daily spreadsheets and reporting documents as needed
Complete miscellaneous projects assigned by supervisor
Responsible for completing necessary research and providing solutions to crewmembers that communicate and/or inquire about Logistics related issues
Other duties and responsibilities as assigned by manager
Qualifications
EDUCATION & EXPERIENCE
High School Diploma or equivalent; 1-3 years experience in the hotel/travel industry; previous customer service experience; equivalent combination of education and/or experience
REQUIRED SKILLS
Candidate should work well in a fast-paced environment and be flexible to the changing needs of the business
Must be detail oriented and able to work productively independently or within a team
Excellent oral/written communication and problem resolution skills are required
Successful candidate will maintain a high level of professionalism while multi-tasking in a fast paced environment
Proficiency with Microsoft software applications and the aptitude to learn company specific software
Must have excellent analytical skills
Have a high level of professionalism and the ability to interact with all levels of leadership
Flexjet is a 365/24/7 operation and candidate must be willing to work nights, weekends, and holidays as the needs of the business required