Sales Operations Manager

Portland, OR, United States

Who We Are: OpenEye, the cloud video platform company, provides solutions for video security, business intelligence and loss prevention. For over 20 years, since 1999, OpenEye has been committed to developing an easy-to-use, comprehensive video management system backed by Heroic Customer Service and support. Our on-site and cloud-based products can be found protecting schools, hospitals, banks, retail stores, and other facilities around the world. OpenEye's solutions are available globally through a trusted network of certified service providers.

OpenEye is a subsidiary of Alarm.com. Learn more at www.openeye.net/about-us.

OpenEye is proud to be one of the 2023 Best Places to Work in the Inland Northwest. Ready to join a casual, fun and creative culture? Join our team!

Work Location:

Liberty Lake, Washington with a relocation package available

Job Summary:

The sales operations manager manages support functions essential to sales force productivity. These include planning, reporting, sales process optimization, sales technology optimization, sales program implementation, and sales compensation administration. Your proactive and execution-based approach will be integral to the long-range health and growth of the sales organization. You will be a key partner in deploying new approaches to solving business challenges and building a better workplace for a high performing sales team. If you want to work for a team that is fast paced and will have a direct impact on the performance of an organization, this is the role for you.

Role and Responsibilities:

Proactively identify and implement improvements in current workflows and processes that will improve efficiency. Identify and eliminate process bottlenecks and inconsistencies.

Work with the Sales Leadership Team and colleagues to enable accurate business planning and territory management, pipeline forecasting, and methodology adoption to track sales results with periodic metrics/KPI reporting and insights.

Assist with development of territory definitions and the development of quotas.

Own Salesforce implementation includes overseeing customization/integrations, data sanitization, dashboard creation and pipeline reporting.

Create and maintain documentation on sales processes, policies, and relevant sales training materials and assist with on boarding new sales talent.

Produce and review actionable and accurate sales reporting and sales tools for reps, managers, and sales leaders.

Advise and support Sales and Finance on Pricing and Deal Management to adhere to internal controls.

Manage and lead a team of (2) sales operations professionals.

Partner with cross-functional groups to implement effective sales training programs, to create energy and ensure resources are enabled and appropriately skilled to perform.

Other duties as assigned.

Qualifications:

Ability to understand high-level sales strategies and translate them into system and process.

Analytical and demonstrated ability to extract key business insights through data analysis.

Proven Salesforce subject matter expert with experience creating reports, optimizing processes, training new hires, managing dashboards, and more.

Experience leading business reviews, pipeline management and progression reporting.

Advanced Excel skills required.

Power BI Experience a strong advantage

3+ years' experience in Sales Operations, Sales and Business Process

Bachelor's/MBA degree or equivalent experience

OpenEye Perks:

The pay range for this opportunity is $75,000 - $95,000 hourly. In addition, this position is eligible for on-target commissions between $10,000 - $20,000 annually.

Employees are eligible to purchase company stock at a discounted rate.

Collaborative, fun, onsite, creative culture where idea sharing is encouraged.

Casual dress, jeans are welcome.

Medical, dental, vision & prescription benefits starting day 1! Generous medical plan subsidy and health savings account option with company contribution helps keep your costs low.

Up to $5,000 annual company match for 401k.

Company paid short-term/long-term disability, AD&D and life insurance.

Paid maternity and paternity leave.

15 Days of Paid Vacation accrued per year (increases after year 3).

Paid Sick/Wellness time is accrued at a rate of 1 hour for every 35 hours worked, except where local laws are more generous.

9 Paid Holidays per year.

Educational Assistance Program covering non-degree support, undergraduate and graduate degrees.

Employee Equipment Program – Free Alarm.com system for your home!

OpenEye is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.

Notice To Third Party Agencies:

Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to [email protected].

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