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Design Operations Manager

, NY, United States

About us:

From innovative menus and striking design to impeccable service and critical attention to detail, at Great Performances, we weave our mission into all we do. This woman-owned business serving New York City for over four decades has evolved from a waitress staffing agency to the leading catering, events, and hospitality companies in the greater New York area. We provide food services in an array of celebrated New York City cultural institutions including Jazz at Lincoln Center, Brooklyn Museum, Brooklyn Academy of Music, Wave Hill, and The Apollo Theater. We are known for full-service catering and events, corporate workplace dining and amenity programs, and large-scale event and festival production. Great Performances is the nation’s first caterer to own and operate an organic farm, Katchkie Farm located in Kinderhook, NY. Progressive from the start, we consistently set the pace for industry best practices.

We are seeking highly motivated and talented individuals to join our team and to support our vision, mission, and values through everything they do. If you share our passion and want to make a meaningful impact, we invite you to apply.

Our Vision: Building Community to Better Our World

Our Mission: Unleash Joy through Genuine Hospitality

Our Core Values:

Craftsmanship: developing new menus, designs, and moments to deliver engaging experiences to our clients and guests.

People: creating fair access, opportunity, and advancement for everyone. Our employees are our greatest asset.

Sustainability: upholding and elevating standards for sustainable behaviors that support our planet.

Collaboration: aligning with our clients’, colleagues’, and community’s visions to execute a successful experience.

Doing Good through Food: engaging in action around food access, health and wellness, education, and philanthropy.

About The Role:

The Design Operations Manager is a dynamic and multifaceted role responsible for overseeing the operational efficiency and design aspects within the design department. This individual will play a crucial role in ensuring seamless execution of events, managing projects, and maintaining high standards of creativity and quality in design.

Key Responsibilities:

Oversee day-to-day operations within the design department, ensuring efficiency and adherence to timelines.

Collaborate with all other departments to streamline processes and enhance overall operational effectiveness.

Learn quickly to be fluent in the programs that the company operates by implementing and optimize systems for inventory management, resource allocation, and project tracking.

Lead end-to-end project management for design-related initiatives, from conception to completion.

Coordinate with clients, sales teams, and other stakeholders to understand project requirements and expectations.

Develop project timelines, allocate resources, and monitor progress to ensure on-time and within-budget delivery.

Manage the creative design process, ensuring that all design elements align with the company's brand and client expectations.

Collaborate with the design team to develop innovative concepts and themes for events and catering setups.

Conduct regular design reviews and provide constructive feedback to maintain high-quality standards.

Act as a primary point of contact for clients regarding design-related matters.

Understand client preferences and incorporate them into design concepts.

Ensure client satisfaction by delivering exceptional and visually appealing designs.

Work closely with the finance department to create and manage budgets for design projects.

Making purchase proposals.

Monitor expenses, identify cost-saving opportunities, and ensure projects are completed within budget constraints.

Recruit, train, and mentor design team members.

Foster a collaborative and creative work environment that encourages innovation and excellence.

Qualifications:

Bachelor's degree in Design, Project Management, Business, or related field.

Proven experience in project management and design within the catering or events industry.

Strong organizational, leadership, and interpersonal skills.

Proficiency in design software and project management tools.

Excellent communication skills and the ability to collaborate effectively with cross-functional teams.

Flexibility to work evenings and weekends as needed for events.

Extra Bonus Skills:

Any prior experience in event design

Any prior experience in building spaces/furniture/fabrication

Any prior experience in interior design and/or production design

Location: Bronx, NY

Salary: $80,000 - $85,000 per year

Job Type: Full-time

Benefits: PTO, Medical, Dental, and Vision insurance, Transit, and FSA (Flexible Spending Account)

Great Performances is an Equal Opportunity Employer.

You must be able to provide documentation showing that you are legally eligible to work in the United States.

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