Maintenance Technician

Palo Alto, CA, United States

At MidPen, we build communities that change lives and revitalize neighborhoods. We work every day to create a world where everyone has a quality home they can afford and equitable access to opportunity. Our goal is to develop communities that enhance cities and catalyze growth and opportunity for residents.

With a “three companies, one mission” approach, we develop affordable housing, provide professional property management for all our communities, and coordinate robust onsite support programs to help our residents advance their well-being. We are one of the nation’s largest non-profit developers and owners of affordable housing — to date, we’ve developed over 120 communities across 11 Northern California counties and provide affordable homes for more than 20,000 (and growing) low-income working families, seniors, and people with special needs. The lack of affordable housing in the Bay Area is our reason for doing what we do, and we want you to be a part of the journey toward social, economic, and racial equity.

ABOUT PROPERTY MANAGEMENT

The Property Management team is responsible for operating and maintaining our beautiful communities, but beyond that, they are relationship builders and the heart and soul of MidPen. Rooted in our ICARE values (Integrity, Collaboration, Accountability, Respect, and Excellence), and our Guiding Principles of diversity, equity, inclusion, and belonging, Property Management works closely with our residents, our community partners, and their fellow MidPenners, including close collaboration with our Resident Services team.

BENEFITS AND COMPENSATION

In 2023, MidPen was again certified as an official Great Place to Work, and for good reason! In addition, we offer a best-in-class benefit package that includes healthcare options (Kaiser or Sutter), dental, vision, life & disability insurance. We also offer a wide range of voluntary benefits; 403(b) retirement investment opportunity and annual financial literacy and retirement planning options, FSA for childcare, medical and commuter benefit options, Employee Assistance program and pet insurance for our furry, feathered, and scaled friends. In addition to 14 paid company holidays, which include a paid winter holiday break between Christmas and the New Year, we offer 4 paid wellness days for employees to disconnect and recharge. As a learning organization, we encourage professional development and career advancement, and we offer up to $3,000 annually ($12,000 lifetime maximum) for education assistance with tuition reimbursement and/or loan debt relief that includes qualified family members. And, as a family-friendly company, we offer a paid time off parental leave benefit of 12 weeks in a 12-month period for new or expecting parents. Check out our benefits snapshot on our careers page.

PAY RANGE

$20.78 - $25.98 Hourly - Pay based on applicable experience and qualifications

On-site Housing available!

POSITION OVERVIEW

Under the supervision of the Community Manager, the Maintenance Technician is responsible for the overall maintenance of the property.

ESSENTIAL DUTIES

Assists Community Manager with move-ins, move-outs and annual inspections

Prepares vacant units for re-occupancy within three to six days after a resident vacates

Assists Community Manager with the purchase of supplies and equipment

Maintains inventory control of all maintenance tools, equipment and supplies

Assists in custodial work (cleans common areas, laundry rooms, restrooms, recreation centers, offices, hallways, sweeps, vacuums mops, cleans windows and trash)

Performs typical maintenance duties such as, but not limited to: Electrical repairs to appliances, fixtures, switches, and circuits

Plumbing repairs to water and sewage systems (replacement of water heater, plumbing fixtures, fittings and clearing of stoppages)

Replacement of flooring, glass, tile, screens and drapes

Carpentry repairs to structural framing and finish work

Painting (both interior and exterior)

Assures all required work orders are accurately completed and stored in apartment unit files with periodic and routine grounds activity

Ensures landscape and irrigation system are maintained according to MidPen standards and contract specifications

Oversees the storage area and entrances are clean, orderly and locked

Ensures adequate lighting is maintained throughout property

Schedules work order requests according to maintenance priorities

Assists Community Manager with coordination of the bidding process, schedules and monitors work performed by contractors

Completes required preventive maintenance for property as scheduled by the Community Manager

Participates in a standby emergency schedule for evening, weekends and holiday coverage

Complies with company safety policies, procedures and with Fair Housing requirements

Completes daily work logs

Coaches and provides oversight to the Maintenance Groundskeeper position

Performs on-call duties and after hours based on rotation schedule at property

Performs other duties as required

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the education, knowledge, skill, and/or ability required.

Education and Experience

High school diploma or GED required and three years’ experience with maintenance, landscaping, and irrigation systems, preferably within the field of property management

Experience in electrical repairs to appliances, circuits, and fixtures

Knowledge, Skills, and Abilities

Extensive Plumbing Knowledge

Basic computer skills

Rough and finish carpentry experience

Basic knowledge of OSHA regulation

Basic knowledge of landscape maintenance

Possess good written and verbal communication skills

Possess ability to coach, train and teach

Must possess a valid California driver’s license, reliable transportation and proof of current auto insurance policy

Commitment to the Mission and Values of MidPen Services and MidPen Housing

Physical Requirements

This position is considered moderately to highly physical and requires a lot of standing, bending, lifting and walking

Able to stoop, kneel, carry, push and pull, ascend/descend stairs, climb on ladders, climb on roofs, and crawl in confined spaces on a regular basis

The ability to lift and carry up to 50 pounds on a regular basis

Ability to hear, speak and read

Working Conditions

Works in all types of weather inside and outside

Respond to emergency calls at night or on weekends

Wears protective safety equipment and clothing as needed

With proper Personal Protective Equipment (PPE) and training, enters common areas and residences to make critical/emergency service and repairs

This description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned.

EQUAL OPPORTUNITY EMPLOYER

MidPen Housing Corp. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Consistent with its obligations under the law, MidPen Housing Corp. will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job. MidPen believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.

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