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Home2 Suites Chicago River North
Chicago, IL, United States
Overview: Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their needs. Registe
Job Source: Home2 Suites Chicago River NorthCrescent Services
Chicago, IL, United States
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true sel
Job Source: Crescent ServicesViceroy Hotel Group
Chicago, IL, United States
Viceroy Chicago, located at the site of the 1920's-era Cedar Hotel, among historic mansions and just steps to the Magnificent Mile and Lake Michigan, Viceroy Chicago offers a locally-inspired luxury experience with 180 guestrooms, including 18 suites.Explore modern, Midwest flavors at the hotel's restaurant or head up to the rooftop bar, pool and l
Job Source: Viceroy Hotel GroupKimpton Hotels & Restaurants
Chicago, IL, United States
Job Snapshot Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart.
Job Source: Kimpton Hotels & RestaurantsStudy Hotels
Chicago, IL, United States
The Study at University of Chicago is currently seeking a full-time Guest Service Agent to provide genuine hospitality and the highest quality of service to our guests. This position organizes, confirms, processes, and conducts guest check-ins/outs, room reservations, requests, and inquiries. Under the direction of the Guest Service Manager, the
Job Source: Study HotelsSpringHill Suites Chicago Elmhurst/Oakbrook Area
Elmhurst, IL, United States
Overview: Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their needs. Registe
Job Source: SpringHill Suites Chicago Elmhurst/Oakbrook AreaIllinois Employer
Chicago, IL, United States
This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/11993118 PRIMARY OBJECTIVE OF POSITION: Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Langhams service and Brand Standards and
Job Source: Illinois EmployerEmbassy Suites Lombard
Lombard, IL, United States
Job Title: Guest Service Agent (Full-Time/Part-Time) Company: Embassy Suites Lombard Location: Lombard, IL Compensation: $19-20 per hour (Based on experience), including benefits, employment development opportunities, 401k match, fitness reimbursement, and more. About Us: Embassy Suites Lombard is a premier destination for travelers seeking
Job Source: Embassy Suites LombardChicago, IL, United States
** Guest Services Agent**
**Job Category****:** Hospitality **Requisition Number****:** GUEST01850 Showing 1 location **Job Details**
**Description**
The Onni Group is a leading real estate firm based in Vancouver, British Columbia, Canada with offices in Toronto, Los Angeles, and Chicago. This diverse company is vertically integrated with in-house departments responsible for the execution of the companys activities including property development, construction, and management as well as leasing, sales, and marketing..
**About you:**
**Job Description:**
Respond to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction.
* Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assist customers in all inquiries in connection with our services, hours of operations, key personnel, in-house events, directions, etc. Responds to all guests requests in an accurate and timely manner making recommendations based on local knowledge and LEVEL practices.
* Processes packages, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner.
* Complies with Work Rules and Standards of Conduct.
* Works harmoniously and professionally with co-workers and supervisors.
* Assure that desk collateral and information for restaurants, museums, attractions, maps, and other local attractions are updated and current. Knows what activities are available in the city (theatre, sports, concerts, shows, special exhibits, sightseeing) and establishes close contacts with vendors in these areas in order to provide information, ticketing, and reservations for guests.
* Stores and retrieves guest luggage and packages.
* Utilizes a variety of software programs to accurately input special arrangements the guest has made and to assure proper billing.
* Assists with responsibilities and duties in the absence of, or due to heavy volume, in lobby coverage.
* Provide basic trouble-shooting support for in-room services such as Internet, TV movies, games, and Web service.
**Summary of Qualifications & Requirements:**
* Must have a minimum 1 year of previous reservations experience in a similar hotel environment.
* Must have strong communication skills in English, verbal and written. Second language an asset.
* Dynamic, enthusiastic, assertive career minded individual.
* High self-initiative, self-starter, dependable and able to multitask in a fast-paced environment.
**Qualifications**
**Skills**
**Behaviors**
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**Motivations**
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**Education**
**Experience**
**Licenses & Certifications**
Email Alert for Guest Services Agent jobs in Chicago, IL, United States
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