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Ourisman Ford & Lincoln
Alexandria, VA, United States
SUMMARY We are looking for a Service Advisor. If you are tired of where you work and want to work in a clean and safe environment, come and see what we have to offer. We provide an excellent working environment and temperature-controlled shop. If you are an outgoing individual with a passion for delivering a unique and positive customer experience
Job Source: Ourisman Ford & LincolnTedbritt
Fairfax, VA, United States
Description We Offer: Competitive Pay Ongoing professional training Excellent benefits package including Medical Dental Vision Life, Long Term Disability, Critical Illness, Accident Insurance Legal Shield 401(k) and profit-sharing plan with employer match Paid Holiday, Sick and Vacation Time Summary Automotive service advisors greet customers, list
Job Source: TedbrittTed Britt Auto Group
Fairfax, VA, United States
We Offer: Competitive Pay Ongoing professional training Excellent benefits package including Medical Dental Vision Life, Long Term Disability, Critical Illness, Accident Insurance Legal Shield 401(k) and profit-sharing plan with employer match Paid Holiday, Sick and Vacation Time Summary Automotive service advisors greet customers, listen to thei
Job Source: Ted Britt Auto GroupCrash Champions
Lorton
Job Description Job Description b" Champions Do More At Crash Champions, We Believe the Difference is Trust. Crash Champions is the one of the fastest growing and most exciting brands in the collision repair industry. The company is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S., serving cus
Job Source: Crash ChampionsLand Rover Alexandria
Alexandria, VA, United States
About Us Don Beyer Sr., a retired U.S. Army Lt. Colonel, founded Don Beyer Auto Group in 1973. His philosophy of doing business was to take excellent care of each and every service and parts customer and new and used car sales would flow from it. The Beyer Automotive Group is a family-run business, currently selling and servicing Volvo, Land Rover,
Job Source: Land Rover AlexandriaCrash Champions
Washington
Job Description Job Description b" Champions Do More At Crash Champions, We Believe the Difference is Trust. Crash Champions is the one of the fastest growing and most exciting brands in the collision repair industry. The company is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S., serving cus
Job Source: Crash ChampionsCrash Champions
Woodbridge
Job Description Job Description b" Champions Do More At Crash Champions, We Believe the Difference is Trust. Crash Champions is the one of the fastest growing and most exciting brands in the collision repair industry. The company is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S., serving cus
Job Source: Crash ChampionsOurisman Subaru Volkswagen of Waldorf
Waldorf
Job Description Job Description The Service Advisor is responsible for scheduling service work in the service department and for selling additional needed service to customers. You're serious about your career, and rest assured you've come to the right place. At Ourisman Ford of Manassas you'll find the opportunities, resources, and support you ne
Job Source: Ourisman Subaru Volkswagen of WaldorfLorton
Job Description Job Description Salary: $15 to $31 per hour (DOE)
Position Purpose:
An integral and vital part of the customer service experience is the manner in which service personnel interact with our customers. This position is crucial to achieve the highest customer satisfaction by performing his / her duties in accordance with current OEM practices and our company’s and procedures.
Accountabilities:
This position is responsible for the receipt and flow of all incoming work, communication with customers and constant communication with all other internal departments.
Greet customers in a timely, friendly manner and obtain all specific vehicle / customer information required for proper repairs, contacting customer and invoicing.
Write up customers’ vehicle issues and concerns or maintenance requirements accurately and clearly.
Obtain customer signature on the repair order and provide customer a copy of the repair order.
Must be able to understand, communicate, and evaluate all vendors and Int’l. Warranty guidelines, approval processes and policies during the write up and repair process.
Establish customers’ method of payment, Purchase Order requirements and estimate requirements if needed at time of write up.
Investigate progress of vehicle repairs and contact customer with status changes / promise time if required.
Ensure vehicles are parked in assigned area’s, trucks are locked and keys are tagged and properly stored.
Explain completed work and charges to the customer.
Keep up to date on all warranty policies and product changes to maintain effectiveness in this role.
Qualifications that a candidate MUST possess in order to gain consideration for this position:
Minimum of 5 years Technical and / or supervisory experience in the Medium / Heavy Duty truck industry.
High degree of product and technical knowledge.
Must be a team player with a strong sense of commitment to the customer.
Must be self motivated and have good written and verbal communication skills.
Must conduct his / her self in a professional manner.
Qualifications that are WANTED in a candidate:
Microsoft programs and applications would be useful in this role.
Good organizational skills
Working knowledge of International and supplier / vendors warranty policies.
Possess valid Class A - Commercial Drivers License strongly preferred
The knowledge and understanding to communicate service maintenance requirements i.e. Oil change interval, axle lube changes, required adjustments etc.
SERVICE ADVISOR jobs in Lorton
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