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iCIMS
Atlanta, GA, United States
Job Overview The SVP, Customer Success drives the operational strategy and has input into the strategic direction of the customer experience through oversight of our Customer Success Management and Technical Account Management teams responsible for Post Implementation product adoption and value realization support for Commercial, Enterprise and St
Job Source: iCIMSMyHRLane
Atlanta, GA, United States
Job Description Job Description JOB SUMMARY: The Customer Success Manager for NoteActive will be responsible for delivering on-site and virtual training to Corrections clients across multiple territories. In addition to training responsibilities, the person in this role will be responsible for analyzing client feedback, client performance in th
Job Source: MyHRLaneFlorence Healthcare - US
Atlanta, GA, United States
What We Do: Florence Healthcare, Inc. (florencehc.com) software reduces the time it takes to deliver medical cures to those who need them. Our industry-leading software is used to streamline clinical trials at over 10,000 research sites, sponsors, and CROs across 45 countries. By the end of the decade, we'll double the pace at which new medicines
Job Source: Florence Healthcare - USIfoliocorp
Atlanta, GA, United States
Connect, Engage, Convert in the Mobile World About iFOLIO Connect, engage, convert in the mobile world We’re iFOLIO, helping teams grow with personalized digital marketing & sales enablement. ✨ Deliver awesome customer experiences with a collaborative cloud & patented analytics. ✨ About Our Team Leading with our awesome platform & core values, w
Job Source: IfoliocorpImprovado Inc.
Atlanta, GA, United States
Improvado is revolutionizing the way RevOps in large enterprises access and use data. Headquartered in San Diego, with teams stretching globally, we are united by our passion for transforming marketing technology. Our cutting-edge, no-code revenue data platform simplifies marketing reporting, enables informed budget decisions, and increases the ROI
Job Source: Improvado Inc.StartProto
Atlanta, GA, United States
Support our users through the full journey from lead to successful customer. Support the sales team in turning product-qualified leads into customers. Ensure customer success post-sales with ongoing support. Help cultivate the top of the funnel with “how to” and other organic marketing content. About Position StartProto is a seed-stage company rev
Job Source: StartProtoVersiTech / Bold Integrated Payments / Tonic
Atlanta
Job Description Job Description Customer Success Field Specialist Full Time with Benefits Salary Range - $50k - $55k + quarterly commission payouts Hiring in these areas: Atlanta, GA (metro area – hybrid) Portland, OR (hybrid) Florida (fully remote in FL) Calling all POS & Payments Inside Sales Rockstars! Position Description Overview Get ready
Job Source: VersiTech / Bold Integrated Payments / TonicTRC Talent Solutions
Norcross, GA, United States
TRC is seeking a self-starter, growth focused, results-driven Customer Success Manager on behalf of their client a leading mobile technology specialist located in Norcross, GA. Direct Hire opportunity! Shift: Mon-Fri 8am-5pm. Salary: $65-75k Essential Duties&Responsibilities: Perform issue resolution for customers and run Customer Success Play
Job Source: TRC Talent SolutionsAtlanta, GA, United States
SVP, Customer Success
About the Company
Leading provider of CRM solutions & business management software
Industry
Computer Software
Type
Public Company
Founded
1999
Employees
10,001+
Categories
Analytics
CRM
Enterprise Software
SaaS
Cloud Computing
Customer Relationship Management Software(CRM)
Enterprise Resource Planning Software(ERP)
Enterprises
Hardware + Software
Internet Serv
Sales and Marketing Productivity
Software
Software Development & Design
Technology
Information Technology & Services
Internet
Specialties
Enterprise Cloud Computing and Customer Relationship Management
Business Classifications
B2B
SAAS
Enterprise
About the Role
The Company is seeking an SVP of Customer Success for Regulated Industries, with a focus on financial services, healthcare, and life sciences. The successful candidate will lead a team of Customer Success Managers, driving customer health and loyalty through product adoption, expertise, and technical health. The role involves creating and nurturing C-level relationships, collaborating with various internal teams, and operationalizing programs to ensure scalable and consistent customer experiences. The ideal candidate will have a track record of building and growing high-performing organizations, experience in enterprise software and customer success, and a deep understanding of CRM systems and complex IT deployments.Candidates for this role should be business and technology professionals with over 15 years of experience, including at least 10 years in enterprise software and 7 years in customer success. Experience in regulated industries is preferred. The role requires the ability to thrive in a fast-paced environment, excellent leadership and interpersonal skills, and a passion for technology and innovation. A detailed understanding of enterprise CRM systems, the ability to work independently and as part of a team, and a degree or equivalent relevant experience are also necessary. The SVP will be expected to travel regionally and must be open to a demanding role that requires a high level of execution and strategic thinking.
Hiring Manager Title
EVP of Customer Success
Travel Percent
50%
Functions
Sales/Revenue
Account Management/Optimization
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SVP, Customer Success jobs in Atlanta, GA, United States
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