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Automotive Service Advisor

Watauga, TX, United States

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for automotive service advisors that are responsible for communicating with customers about their vehicle repair needs and relaying information to Service Technicians. This position is a Service Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

As a Midas automotive service advisor, you will greet customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about their employer’s range of services and contacting customers to update them about their vehicle’s repair status. Other duties include:

Deliver exceptional customer service while listening and consulting customers

Following up with customers, services requested, estimated completion times etc.

Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts

Deliver and discuss pricing estimates with customers as well as promoting shop service specials

Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks

Overseeing and managing the service center’s scheduling and workflow

Overall cleanliness and organization of the facility

Other duties as assigned

Qualifications A minimum of 2 years of service advisor experience

General automotive knowledge

Leadership ability

Ability to work a flexible retail schedule including weekends, evenings and holidays

Valid driver’s license

Compensation: $35,000.00 - $60,000.00 per year Join Our Team As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.

At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.

For the fastest response to interviews & follow-ups. Opt-out anytime.

Do you have any employment experience as a service or store manager of an auto repair facility? *

Do you have any active state-specific auto repair or auto repair technical school certifications? *

How many years of customer service experience do you have? *

Are you willing to work weekends and holidays as needed? *

Do you have a valid driver’s license? *

I started working as a entry-level Oil Changer just to get my foot in the door and I showed them what I can do. Within 2.5 years I was the Assistant General Manager for the company and the northern store's General Manager.

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Automotive Service Advisor jobs in Watauga, TX, United States

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