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Bynder Inc.
Boston, MA, United States
Bynder goes far beyond managing digital assets. Our digital asset management platform enables teams to conquer the chaos of proliferating content, touchpoints, and relationships in order to thrive. With powerful and intuitive solutions that embrace the way people want to work, and a richly integrated ecosystem, We are the brand ally that unifies an
Job Source: Bynder Inc.Pentera
Boston, MA, United States
Come Hack With Us! Join us on our mission of protecting organizations against the most advanced attackers in the world! Pentera is the leader for Automated Security Validation, allowing every organization to test with ease the integrity of all cybersecurity layers, unfolding true, current security exposures at any moment, at any scale. As a resul
Job Source: PenteraTransPerfect
Boston, MA, United States
TransPerfect Is More Than Just a Job... Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards. Job Description 1.0 OVERVIEW The Customer Success Manager is responsible for the global account
Job Source: TransPerfectCrayon
Boston
Job Description Job Description Crayon is seeking a dynamic and motivated Customer Success Manager to join our team. The primary responsibility of this role is to help customers succeed with their competitive intelligence program and help them take their program from zero to one and/or from one to 100. The successful candidate will play a key rol
Job Source: CrayonBerkshire Grey
Bedford
Job Description Job Description Salary: About Berkshire Grey: Berkshire Grey is revolutionizing the way we approach logistics and automation. As an industry leader in robotics and AI solutions, we deliver cutting-edge technology to improve efficiency and innovation. Our team is growing, and we are looking for a dynamic Customer Success Manager to
Job Source: Berkshire GreyLilt
Boston
Job Description Job Description LILT is the leading AI solution for enterprise translations. Our stack made up of our Contextual AI Engine, Connector APIs, and Human Adaptive Feedback enables global organizations to adopt a true AI translation strategy, focusing on business outcomes instead of outputs. With LILT, innovative, category-defining org
Job Source: LiltBerkshire Grey
Bedford, MA, United States
About Berkshire Grey: Berkshire Grey is revolutionizing the way we approach logistics and automation. As an industry leader in robotics and AI solutions, we deliver cutting-edge technology to improve efficiency and innovation. Our team is growing, and we are looking for a dynamic Customer Success Manager to join us on this exciting journey. Posit
Job Source: Berkshire GreyInternational Data Group Inc.
Needham, MA, United States
Overview IDC is seeking a Customer Succeess Manager. This role is a key competitive differentiator for IDC’s solutions and requires a dynamic, self-starter who is highly customer-centric and possesses strong leadership skills. In this position, the Customer Success Manager will work with IDC's IT Supplier clients to proactively drive value while
Job Source: International Data Group Inc.Boston, MA, United States
As one of the first members of our customer success team, you will have the unique opportunity to shape the go-to-market strategy, product, and culture at an early-stage start-up. You will be building relationships with engineering leaders across the industry and enable product development teams to become best-in-class across the industry alongside our founders.
We expect you to take ownership, creatively solve problems, and build the foundation for a successful customer success organization.
Your Role Onboard customers smoothly and successfully
Cultivates and strengthens ongoing client relationships, focusing on revenue growth and client satisfaction
Leads by thinking multiple steps ahead to move an account forward
Demonstrates and communicates customer value frequently
Transparently communicates both internally and externally
Informs our roadmap with feedback from customers
Independently assesses current business processes, identifies capability gaps, gains internal alignment, and helps develop future state strategy
Drives outcomes through effective collaboration and communication with broader revenue, developer experience, and product teams
Why you may be a fit: You are an expert at discovery and understanding the customers’ needs
You embody a customer-centric approach
You have significant years of experience in a customer success role
You have experience in the developer tools and infrastructure verticals
You are excited about building a process from scratch
You are multi-talented and want exposure to every aspect of the business
Even better if you have: Experience at a startup
An engineering background
A passion for hardware
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Customer Success Manager jobs in Boston, MA, United States
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