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CareerBuilder
Houston, TX, United States
** IT Support Specialist II** **Job Category****:** Information Technology **Requisition Number****:** ITSUP002172 Showing 1 location **Job Details** **Description** **Essential Duties and Responsibilities** * Monitor incoming service requests and ensure requests and calls are logged properly and promptly in ServiceNow. * Provide corporate, sale
Job Source: CareerBuilderInserso Corporation
, TX, United States
Inserso's success over the years has been a direct result of its outstanding motivated employees. Inserso employees take pride in their work and enjoy seeing the positive results of their work efforts. You will have the ability to make a difference for yourself, our customers and Inserso! Please email, fax, or mail your cover letter and resume to:
Job Source: Inserso CorporationBuchanan Associates
Houston, TX, United States
Job Title: IT Help Desk Specialist Job Overview: The IT Help Desk Specialist will serve as the first point of contact for end users seeking technical assistance over the phone or via email. This entry-level role will involve responding to queries, running diagnostic programs, isolating problems, and determining and implementing solutions. Respo
Job Source: Buchanan AssociatesJPMorgan Chase Bank, N.A.
Houston, TX, United States
Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member in Infrastructure Platforms, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you trou
Job Source: JPMorgan Chase Bank, N.A.Sunnova Energy International Inc.
Houston, TX, United States
Technology Support Specialist – Customer Care Brief Description of Sunnova Sunnova is a different kind of Power Company, offering rooftop solar service to homeowners within and outside the United States through our network of local sales and installation partners. Our mission is to change the energy industry by providing the choice of low-cost, w
Job Source: Sunnova Energy International Inc.Buchanan Associates
Houston, TX, United States
Job Title: IT Help Desk Specialist Job Overview: The IT Help Desk Specialist will serve as the first point of contact for end users seeking technical assistance over the phone or via email. This entry-level role will involve responding to queries, running diagnostic programs, isolating problems, and determining and implementing solutions. This is
Job Source: Buchanan AssociatesAllergy & ENT Associates
Houston, TX, United States
**IT Network & Support Specialist** Houston, TX **JOB DESCRIPTION** **Job Title:** IT Network and Support Specialist **Department:** Admin **Reports To:** Lindsey Clement **FLSA Status:** Non-Exempt **Position Summary** This position will provide technical assistance to computer users. Answer questions or resolve computer problems for clients
Job Source: Allergy & ENT AssociatesTHE ECONSORTIUM GROUP
Houston, TX, United States
Job description Job Description SUMMARY Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problems, then determines and implements solution. PRIMARY RESPONSIBILITIES Provide technical assistance and support for incoming queries and
Job Source: THE ECONSORTIUM GROUPHouston, TX, United States
Reporting to the Supervisor of Houston Site Support, this position is within the Core Digital Technologies organization.
The team member in this role is responsible for identifying opportunities and implementing automated process improvements that reduce meeting infrastructure and desktop support issues for Houston customers. Developing and implementing automation that increases meeting infrastructure and desktop hardware reliability is also expected of this team member. Experience with various scripting and automation tools including Power Automate, Powershell, Crestron Toolbox, etc. is expected. This team members will be expected to document processes and automation and effectively communicate with customers and team members.
Responsibilities included but are not limited to, the following:
• Collaborate with IT operations and other IT support teams to ensure a positive overall user experience using conference room and meeting technology by providing direction and support, streamlining processes, and improving efficiencies
• Provide investigation and diagnosis of issues with implemented automation.
• End user training and solution documentation
• Manage day to day interaction with the customers, building relationships to achieve a high level of customer satisfaction
• Display a high standard of personal integrity & professionalism
• Operate and manage in accordance with all company rules and policies
Less than 5% overnight travel, mostly local driving
Enforcement of policies and procedures
Generates effective solutions based on available information and makes timely decisions that are safe and ethical
Required
• 5+ years of relevant work experience in IT infrastructure
• 5+ years of audio-visual experience
• 5+ years of experience at working both independently and in a team-oriented, collaborative environment is essential.
• Proficient with Microsoft office suite (Word, Excel)
• Ability to deal tactfully with vendors, suppliers, and contractors who provide a broad spectrum of products and services.
• Ability to conform to shifting priorities in company requirements, product demands, and purchasing timelines through analytical capabilities.
Preferred
• Bachelors degree Technical/Computer Science or a related field (and/or equivalent work experience) with a minimum of 2 plus years working as a lead audio visual technician
• Experience with and/or certifications in the following products: Crestron and Lenovo
• Ability to problem solve and manage responsibilities
• Strong understanding of commercial building construction and the NEC/MA Electrical code
• CAD, Wire CAD, Visio, Power Point experience preferred
• Crestron program experience
• Certification: Certified Technology Specialist
• Strong written and oral communication skills
• Strong interpersonal and customer service skills
IT Admin / Support jobs in Houston, TX, United States
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