Account Manager

SeaTac, WA, United States

KEY INSURANCE, 4800 S 188th ST, Seatac, Washington, United States of America Req #282

Friday, September 8, 2023

PCF Insurance Services is a premier risk management, benefits design, and insurance brokerage services firm ranked #20 on Business Insurance's 2023 Top 100 Brokers and #12 on Insurance Journal's 2023 Top Property/Casualty Agencies. With 3,100 professionals across the U.S., PCF Insurance Services harnesses the power of its Agency Partner network to provide world-class service and unparalleled solutions to its clients. As the #1 Fastest-Growing Company in Utah in 2021, 2022 and 2023 and #247 Inc. 5000 Fastest-Growing Private Companies in America, our commitment to excellence is unmatched. At PCF Insurance Services, we foster a dynamic and inclusive work environment, encouraging growth and innovation while valuing each team member's contributions. Join our exceptional team and help shape the future of the insurance industry.

Key Insurance (part of the PCF Insurance Services Network) is a well-established insurance firm specializing in the transportation industry.

Job Summary:

Key Insurance seeks a motivated and experienced Account Manager to join our dynamic team. In this role, you will play a pivotal role in building and maintaining strong client relationships, providing top-notch insurance solutions, and contributing to the growth of our business. As an Account Manager, you will work remotely, enjoying a high level of independence and autonomy, while still being part of a supportive team. Occasional travel to our Washington office for training and meetings will be requested (averaging 1-2X monthly).

Duties and Responsibilities:

Build and maintain strong relationships with clients, understanding their insurance needs and providing tailored solutions.

Act as the primary point of contact for client inquiries, policy changes, and claims support.

Identify opportunities for upselling or cross-selling insurance products to existing clients.

Collaborate with underwriters and other team members to ensure client satisfaction and policy accuracy.

Stay up to date with industry trends and changes in insurance regulations.

Effectively manage a portfolio of clients, ensuring their insurance needs are met.

Conduct periodic client reviews to assess their evolving needs and provide proactive solutions.

Handle policy renewals and make necessary adjustments as needed.

Assist clients in the claims process and follow up to ensure timely resolution.

Maintain accurate client records and documentation.

Qualifications:

Minimum of 2 years of experience as an Account Manager in the insurance industry.

Strong knowledge of Property & Casualty (P&C) insurance.

Exceptional communication and interpersonal skills.

Ability to work independently and manage your workload effectively.

Strong organizational and time-management abilities.

Proficiency in insurance software and Microsoft Office suite.

Compensation:

$75,000 base pay commensurate with experience.

Schedule:

FT

Monday- Friday

Location:

Remote for Washington residents

Occasional travel to our Washington office for training and meetings will be requested (averaging 1-2X monthly).

Medical

Vision

Paid Time Off

401K

Life Insurance

PCF Insurance Services is an equal opportunity employer. We believe that every employee has the right to work in an environment that is free from all forms of discrimination. It is our policy that all decisions involving any aspect of the employment relationship such as hiring, compensation and training, promotions, transfers, discipline and termination will be based on merit, qualifications and abilities. Such decisions will be made without regard to age, ancestry, color, race, national origin, disability, protected medical condition, genetic information, military service, veteran status, citizenship status, religion, creed, sex, gender, gender identity, sexual orientation, pregnancy, childbirth, marital status or any other condition, characteristic or activity protected by law. Discrimination based on any of these factors is contrary to our operating philosophy. PCF Insurance Services is an equal opportunity employer. We believe that every employee has the right to work in an environment that is free from all forms of discrimination. It is our policy that all decisions involving any aspect of the employment relationship such as hiring, compensation and training, promotions, transfers, discipline and termination will be based on merit, qualifications and abilities. Such decisions will be made without regard to age, ancestry, color, race, national origin, disability, protected medical condition, genetic information, military service, veteran status, citizenship status, religion, creed, sex, gender, gender identity, sexual orientation, pregnancy, childbirth, marital status or any other condition, characteristic or activity protected by law. Discrimination based on any of these factors is contrary to our operating philosophy.

Attention Recruitment Agencies: PCF does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered property of PCF, and we will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting PCF's Talent Acquisition Department.

KEY INSURANCE, 4800 S 188th ST, Seatac, Washington, United States of America

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