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Family Dollar
Haltom City, TX, United States
Store Family Dollar **Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeti
Job Source: Family DollarBenbrook Water Authority
Fort Worth
Job Description Job Description DEPARTMENT: Administration SALARY GRADE: 5 SUMMARY: Under basic supervision, performs customer service functions for clients of the Benbrook Water Authority (BWA). ESSENTIAL FUNCTIONS: The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this cla
Job Source: Benbrook Water AuthorityKerry Sexton - Cold Creek Insurance
Grapevine, TX, United States
Benefits/Perks: Paid time off (vacation and/or sick days) Growth potential Hourly pay plus commission/bonus Flexible hours Licensing paid by agency Short & Long Term disability Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for an insurance agen
Job Source: Kerry Sexton - Cold Creek InsuranceBrennan Industries
Grand Prairie, TX, United States
Postion Overview Brennan Industries currently has an opportunity for a results-oriented Customer Service Representative. As the Customer Service Representative, you will interact with customers and sales staff to provide information in response to inquiries and qualify/resolve customer concerns. Hydraulic industry experience a plus! Job Duties Cu
Job Source: Brennan IndustriesSaddlerock Wine & Beer Co.
Fort Worth
Job Description Job Description As a Wine Club Customer Service Representative, you will be the primary point of contact for members of our exclusive wine club. This role requires a passion for wine, exceptional customer service skills, and the ability to engage with members to ensure a positive and personalized experience. You will be responsibl
Job Source: Saddlerock Wine & Beer Co.Mauricio Padilla Cardona-Farmers Insurance Agency
Haslet
Job Description Job Description Our office is quickly growing and we need someone who we can train to fit in our office puzzle! The position offered is full time . Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in . No prior experience is neces
Job Source: Mauricio Padilla Cardona-Farmers Insurance AgencyArrow Exterminators
Fort Worth
Job Description Job Description Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external Service Center customers. This position is paid at an hourly rate based on experience. Our administrative repres
Job Source: Arrow ExterminatorsU-Haul
Grand Prairie, TX, United States
Location: 920 S MacArthur Blvd, Grand Prairie, Texas 75050 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul co
Job Source: U-HaulFort Worth, TX, United States
Job Description
Do you have good experience in customer service, managing incoming and outgoing calls, chats, and emails? Are you a proactive individual with excellent communication skills, great self-management skills, and the ability to thrive in a fast-paced environment?
This position manages customer questions and complaints. You will also be asked to process orders, handle modifications, and escalate complaints across a number of communication channels and departments. To do well in this role you need to be able to remain calm, be flexible, and have experience working with computers.
Requirements
Provides customer service by answering incoming service requests, via phone, chat, email & online requests.
Responds to customer inquiries and concerns. Follow up with customers to ensure customer satisfaction.
Updates customer service database, and spreadsheets as needed with updated service information.
Contacts customers for additional information and communicates the steps in the work order process.
Runs, reviews, and distributes various customer service reports as necessary.
Maintain accurate records of all internal and external interactions in the appropriate database/system
Provides informal assistance such as technical guidance and/or training to co-workers.
Other duties may be assigned.
Qualifications: High school diploma or general education degree (GED) required.
Minimum of two years of customer service work experience required. Call center work experience is a plus, but not required.
Demonstrated excellent customer service skills, and the ability to convey warmth and appreciation over the phone. Ability to listen and understand inquiries, and to communicate both routine and complex information and instructions.
Ability to navigate multiple automated systems to research situations, locate information and perform data entry with Microsoft Word, Excel, and Outlook.
Ability to maintain professionalism in stressful situations.
Ability to multitask, maintain a high level of concentration, and perform responsibilities with accuracy and in a timely manner.
Ability to provide superior service to every customer by utilizing all available tools and resources.
Ability to establish rapport while working through difficult situations
If that sounds like you and you're excited by the idea of joining a world-class team that's passionate about growing together, we look forward to hearing from you. Apply Now!
Pyxai Staffing Description
Meet Pyxai
Screening and Recruiting Company - 11-50 employees
Pyxai (pronounced picks-eye) is an innovative technology company focused on bringing the transferable skills (soft skills) of job candidates to the forefront of the hiring process. Resumes do a great job at listing education and experience, but how does anyone knows how well a job candidate communicates, how great they problem solve, or even how flexible they are? At the top of the hiring funnel, these are unknowns and they shouldn't be. Research shows these skills truly hold the key to career success across all industries.
Really think about it. If you're a genius at your job, but you can't communicate well with others, how would that impact you at your job? Here's a clue: misunderstandings or no communication at all creates conflict with others due to misalignments in expectations. Bottom line, poor soft skills lead to inefficiencies and conflicts at work (and in personal life too!).
With this in mind, Pyxai specializes in qualifying hard skills and screening for the soft skills most applicable to the role. We do this via our proprietary Video Interviewing technology. We focus on Operation-related jobs from Entry-level roles to Director-level roles. Our hope is to build long-lasting partnerships by providing clients and candidates with powerful data, great service, and valuable information to empower their searches.
Customer Service Representative jobs in Fort Worth, TX, United States
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