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IT Manager Sacramento County

Sacramento, CA, United States

Under general direction, the Information Technology Manager directs, manages, supervises, and coordinates the information technology (IT) activities in the operation of enterprise, client/server and desktop computer systems and networks. The duties involve management of technical services and operations including user and systems requirements and analysis, applications development and maintenance, computer systems operations and support, network design and maintenance, and data/database analysis/administration.

Examples of Knowledge and Abilities

Knowledge Of:

Principles and practices of management and organizational theory, including planning, organizational design, business finance, budget preparation and administration, business development, project management, and organizational effectiveness

Principles and practices of supervision, discipline, leadership, mentoring, and training

Applicable federal, state, and local laws, codes, and regulations

Operational characteristics, services, and activities of assigned programs and functions

Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment

English usage, spelling, grammar, and punctuation

Principles and practices of public administration as it relates to the management of computer systems operation and support, local and wide area data communications and a variety of telecommunications systems

Principles of advanced computer technology and platforms and systems development life cycles

Principles and techniques of software systems and quality assurance and control

Design, installation, and maintenance of mainframe, distributed, client/server and desktop computer operations

Ability To:

Select, supervise, train, and evaluate assigned staff

Plan, coordinate, assign, and review the work of subordinate staff

Investigate and resolve disciplinary issues

Work independently, prioritize work, coordinate activities and meet critical deadlines

Develop, monitor, and interpret budgets and other financial documents

Establish, monitor and control projects and schedules to meet goals and objectives

Manage resources of a unit within budget and policy parameters

Develop and maintain cooperative, effective working relationships with others

Communicate clearly and concisely, both verbally and in writing

Interpret and apply applicable federal, state, and local laws, codes, and regulations

Apply customer service skills, including the identification of customer needs and follow up to ensure customer commitments have been met

Gain cooperation through discussion and persuasion

Interpret and summarize a variety of data and information

Exercise discretion and maintain confidentiality of information

Supervise, coordinate and manage IT related activities

Understand highly complex IT systems and issues

Employment Qualifications

Minimum Qualifications:

A Bachelor’s Degree, or higher, from an accredited college or university in computer science, information systems, business administration, public administration, or other closely related field;

AND

Three years of full-time paid experience in the field of systems analysis, systems engineering, programming, database administration and/or analysis, operating systems, network analysis and/or management, business requirements or a similar field in a multi-platform information systems environment. This experience must include two years of full-time paid supervisory experience.

Final Filing Date: 7 /5/2024

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