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Royal Management Company Inc
Chula Vista, CA, United States
Royal Management Inc. is hiring a Customer Communications Associate to assist customers in determining their eligibility and navigating the enrollment process for the Federal Lifeline Program. This is a government-funded position where we will provide complete training to individuals who already possess the key characteristics necessary for the Cus
Job Source: Royal Management Company IncRoyal Management Company Inc
San Diego, CA, United States
Royal Management Inc. is hiring a Customer Communications Associate to assist customers in determining their eligibility and navigating the enrollment process for the Federal Lifeline Program. This is a government-funded position where we will provide complete training to individuals who already possess the key characteristics necessary for the Cus
Job Source: Royal Management Company IncCalcog
San Diego, CA, United States
Role The Associate Public Communications Officer will lead and assist with public outreach strategies that promote SANDAG projects and initiatives throughout the San Diego region. This position will actively educate and provide opportunities for the public to participate in SANDAG projects, programs, and services, with a focus on communities histo
Job Source: CalcogeTeam, Inc.
San Diego, CA, United States
Title: Marketing Communications Coordinator Location: San Diego, CA Duration: 15+ Months Job Description: General Summary We are looking for a social media coordinator to join the digital marketing team to manage the day-to-day operations of our social media channels. The ideal candidate will have experience engaging with fan communities, writing
Job Source: eTeam, Inc.SAIC
San Diego, CA, United States
Description SAIC is seeking a Communications Engineer to join our team. This exciting opportunity will be supporting ABMS family of systems within our Air Force and Combatant Command Business Group. The Communications Engineer will work across research, development, integration, and testing of communications systems of complex C2 systems. They wil
Job Source: SAICHydrogen Group
San Diego, CA, United States
Job Description: A leading Biotech company based in San Diego are actively hiring for a Communications Specialist to join their team. This role can be fully remote or hybrid in San Diego. This is an initial 6-month contract with opportunity to extend. Pay Rate $55-60/per hour depending on experience. This role is part time at 20hrs/ week. Hours are
Job Source: Hydrogen GroupLiberty Military Housing
San Diego, CA, United States
Overview: Liberty Military Housing Own your passion for service! At Liberty Military Housing were here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of prop
Job Source: Liberty Military HousingGovernment Employees Insurance Company
Coronado, CA, United States
Customer Service Representative - San Diego, CA Salary: $20.35 per hour / $ 41,005.25 annually When you grow, GEICO grows. And if you're the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We're looking for Customer Service Professionals for our San Diego offi
Job Source: Government Employees Insurance CompanySan Diego, CA, United States
Royal Management Inc. is hiring a Customer Communications Associate to assist customers in determining their eligibility and navigating the enrollment process for the Federal Lifeline Program. This is a government-funded position where we will provide complete training to individuals who already possess the key characteristics necessary for the Customer Communications Associate role including but not limited to: natural ambition, clear concise communication ability, and simple helpful customer service skills. The core responsibility of the Customer Communications Associate is to assist individuals on any type of government assistance in enrolling to receive a free wireless phone. The Customer Communications Associate is the perfect role for someone to combine a desire to help their community while also honing their skills in a professional, tech-driven environment.
Responsibilities of the Customer Communications Associate:
Conduct outreach efforts to potential eligible customers, assess if they meet the eligibility requirements for government assistance, and if so, complete enrollment in the program.
Government programs are inherently complicated. Utilize your training and understanding of the details to present features and benefits of the program in simple understandable language to customers and answer all questions.
Handles customers with care, sincerity, and empathy toward their issues and escalate any that you may need additional resources to resolve.
Attend regular training on community involvement, customer relations, and product/services updates and apply that information in a timely manner.
Collaborate with the Customer Enrollment Specialist team to track and record all CRM data, inventory tracking, and territory mapping efficiently and in full detail.
Customer Communications Associate Qualifications:
Previous experience in customer service, customer enrollment, member services, sales or account management is preferred but not required
Ability to build rapport with customers, be an active listener, and a proactive salesperson
Open-minded to feedback, adaptable, and coachable
Possess confidence in presentation skills to customers, clients, and management
High level of self-motivation and direction in order to hit goals with provided team support
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Customer Communications Associate jobs in San Diego, CA, United States
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