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Senior Director Clinical Customer Success
About the Company
Popular provider of workplace mental health solutions
Industry
Mental Health Care
Type
Privately Held, VC-backed
Founded
2016
Employees
1001-5000
Funding
$200+ million
Categories
Artificial Intelligence
Health Care
Machine Learning
Outpatient Care
Publishing
Medicine
mHealth
Wellness
Ment
Hi, we’re Nexthink. We’re not just the leader in the digital employee experience category, we invented the category. Our solutions combine real-time analytics, automation and employee feedback across all endpoints to help IT teams delight people at work. Our cloud-native platform pinpoints issues and solutions, automates response, and helps compani
Company overview: TraceLink’s software solutions and Opus Platform help the pharmaceutical industry digitize their supply chain and enable greater compliance, visibility, and decision making. It reduces disruption to the supply of medicines to patients who need them, anywhere in the world.Founded in 2009 with the simple mission of protecting patien
Company Description
Hi, we’re Nexthink. We’re not just the leader in the digital employee experience category, we invented the category. Our solutions combine real-time analytics, automation and employee feedback across all endpoints to help IT teams delight people at work. Our cloud-native platform pinpoints issues and solutions, automates respo
Drives the strategy and alignment of customer success and transformational impacts through adoption of innovative offers combined with market leading voice solutions that accelerate business value for our customers
Focus on customer intimacy to deliver business impact and innovation to a customer’s business by understanding our customers’ key busin
Who We Are. . .
Pearl Health is restoring the independence and joy of practicing medicine for doctors in the United States. Our healthcare system has burdened our doctors with too much process, while removing them from what they do best: caring for those we love most. We are a team of physicians and public health experts (Stanford, Dartmouth, Harv
Director of Customer Success - Global Success Leads
Minimum Experience: 8-10 years of relevant professional experience in customer success, account management, or a related field within the technology, cybersecurity, or SaaS industry
Industry Experience: Prior experience in a software and technology environment, preferably in the realm of security
Director Customer Success Management
About the Company
Innovative cloud platform for web development & hosting
Industry
Computer Software
Type
Privately Held, VC-backed
Founded
2015
Employees
201-500
Funding
$200+ million
Categories
Apps
Developer Platform
Internet
Software
Information Technology & Services
Design
Professional Services
Fashion
Tex
Job Source: Confidential
Senior Director of Customer Success
Boston, MA, United States
Senior Director of Customer Success
About the Company
Rapidly advancing B2B SaaS organization based in NY
Industry
Internet
Type
Privately Held
About the Role
The Senior Director of Customer Success will be responsible for driving value to customers by defining the customer life cycles, road maps, and success plans, and leveraging customer data and usage reports to ensure continuous optimization.
Travel Percent
Less than 10%
Functions
Operations
Known Requirements
Bachelor's or master's degree in the relevant field required
Over 10 years' experience in a comparable customer success role required
Excellent leader with a proven track record of driving customer value required
Superior strategic thinking and data-driven decision-making skills required