Create Email Alert

ⓘ There was an unexpected error processing your request.

Please refresh the page and try again.

If the problem persists, please contact us with your issue.

Email address is already registered

You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.

Would you like to [visit your alert settings] now?

Success! You're now signed up for Job Alerts

Get ready to discover your next great opportunity.

Similar Jobs

  • Confidential

    Senior Director Clinical Customer Success

    Boston, MA, United States

    • Ending Soon

    Senior Director Clinical Customer Success About the Company Popular provider of workplace mental health solutions Industry Mental Health Care Type Privately Held, VC-backed Founded 2016 Employees 1001-5000 Funding $200+ million Categories Artificial Intelligence Health Care Machine Learning Outpatient Care Publishing Medicine mHealth Wellness Ment

    Job Source: Confidential
  • Nexthink SA

    Director of Customer Success

    Boston, MA, United States

    • Ending Soon

    Hi, we’re Nexthink. We’re not just the leader in the digital employee experience category, we invented the category. Our solutions combine real-time analytics, automation and employee feedback across all endpoints to help IT teams delight people at work. Our cloud-native platform pinpoints issues and solutions, automates response, and helps compani

    Job Source: Nexthink SA
  • TraceLink

    Director, Customer Success

    Wilmington, MA, United States

    Company overview: TraceLink’s software solutions and Opus Platform help the pharmaceutical industry digitize their supply chain and enable greater compliance, visibility, and decision making. It reduces disruption to the supply of medicines to patients who need them, anywhere in the world.Founded in 2009 with the simple mission of protecting patien

    Job Source: TraceLink
  • Nexthink

    Director of Customer Success

    Boston, MA, United States

    Company Description Hi, we’re Nexthink. We’re not just the leader in the digital employee experience category, we invented the category. Our solutions combine real-time analytics, automation and employee feedback across all endpoints to help IT teams delight people at work. Our cloud-native platform pinpoints issues and solutions, automates respo

    Job Source: Nexthink
  • Voicify

    Director, Customer Success

    Boston, MA, United States

    • Ending Soon

    Drives the strategy and alignment of customer success and transformational impacts through adoption of innovative offers combined with market leading voice solutions that accelerate business value for our customers Focus on customer intimacy to deliver business impact and innovation to a customer’s business by understanding our customers’ key busin

    Job Source: Voicify
  • Pearl Health

    Director, Customer Success

    Boston, MA, United States

    • Ending Soon

    Who We Are. . . Pearl Health is restoring the independence and joy of practicing medicine for doctors in the United States. Our healthcare system has burdened our doctors with too much process, while removing them from what they do best: caring for those we love most. We are a team of physicians and public health experts (Stanford, Dartmouth, Harv

    Job Source: Pearl Health
  • CyberArk

    Director of Customer Success - Global Success Leads

    Malden, MA, United States

    Director of Customer Success - Global Success Leads Minimum Experience: 8-10 years of relevant professional experience in customer success, account management, or a related field within the technology, cybersecurity, or SaaS industry Industry Experience: Prior experience in a software and technology environment, preferably in the realm of security

    Job Source: CyberArk
  • Confidential

    Director Customer Success Management

    Boston, MA, United States

    Director Customer Success Management About the Company Innovative cloud platform for web development & hosting Industry Computer Software Type Privately Held, VC-backed Founded 2015 Employees 201-500 Funding $200+ million Categories Apps Developer Platform Internet Software Information Technology & Services Design Professional Services Fashion Tex

    Job Source: Confidential

Senior Director of Customer Success

Boston, MA, United States

Senior Director of Customer Success

About the Company

Rapidly advancing B2B SaaS organization based in NY

Industry

Internet

Type

Privately Held

About the Role

The Senior Director of Customer Success will be responsible for driving value to customers by defining the customer life cycles, road maps, and success plans, and leveraging customer data and usage reports to ensure continuous optimization.

Travel Percent

Less than 10%

Functions

Operations

Known Requirements

Bachelor's or master's degree in the relevant field required

Over 10 years' experience in a comparable customer success role required

Excellent leader with a proven track record of driving customer value required

Superior strategic thinking and data-driven decision-making skills required

#J-18808-Ljbffr

Apply

Create Email Alert

Create Email Alert

Senior Director of Customer Success jobs in Boston, MA, United States

ⓘ There was an unexpected error processing your request.

Please refresh the page and try again.

If the problem persists, please contact us with your issue.

Email address is already registered

You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.

Would you like to [visit your alert settings] now?

Success! You're now signed up for Job Alerts

Get ready to discover your next great opportunity.