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Verint Systems
Boston, MA, United States
Overview of Job Function Verint’s Experience Management (XM) business unit is seeking an experienced Customer Success Manager (CSM). The CSM position is responsible for the day to day management and health of assigned accounts to ensure retention and renewal success as the advocate through the customer’s Verint Journey. The CSM is responsible for t
Job Source: Verint SystemsVeracode
Burlington, MA, United States
Veracode is seeking a talented, results-oriented, energetic, and highly-motivated individual to join our Customer Success Team. The Customer Success Manager (CSM) is responsible for building and maintaining strong relationships within assigned accounts ensuring high levels of customer satisfaction and recognition of ROI, leading to strong renewals
Job Source: VeracodeAmwell
Chelsea, MA, United States
Company Description Amwell digitally empowers payers, providers and innovators, enabling an ecosystem of care that spans across in-person, virtual and automated care. Amwell provides a leading hybrid care enablement platform in the United States and globally, connecting and enabling providers, payers, patients, and innovators to deliver greater a
Job Source: AmwellCrayon
Boston, MA, United States
Crayon is seeking a dynamic and motivated Customer Success Manager to join our team. The primary responsibility of this role is to help customers succeed with their competitive intelligence program and help them take their program from zero to one and/or from one to 100. The successful candidate will play a key role in building and enhancing custom
Job Source: CrayonHighland Fleets
Beverly, MA, United States
About Us Highland Electric Fleets is a comprehensive turnkey solutions provider that delivers electric school buses (EVSB) to school districts and third-party managed fleet providers (3PMs). We offer a model involving financing, infrastructure, vehicle deployment, and maintenance in an easily digestible, economic format that enables EVSB acquisitio
Job Source: Highland FleetsLilt
Boston, MA, United States
Job Description Job Description LILT is the leading AI solution for enterprise translations. Our stack made up of our Contextual AI Engine, Connector APIs, and Human Adaptive Feedback enables global organizations to adopt a true AI translation strategy, focusing on business outcomes instead of outputs. With LILT, innovative, category-defining org
Job Source: LiltAtScale Inc.
Boston, MA, United States
Company Overview AtScale enables smarter decision-making by accelerating the flow of data-driven insights. The company’s semantic layer platform simplifies, accelerates, and extends business intelligence and data science capabilities for enterprise customers across all industries. With AtScale, customers are empowered to democratize data, implemen
Job Source: AtScale Inc.Money Fit by DRS
Boston, MA, United States
Altoida is a pioneer in developing digital biomarkers of neurological disease using augmented reality and machine learning. Our technology platform is designed to enable an objective evaluation of an individual’s neurological health, allowing for more accurate patient selection and stratification for clinical trials, as well as sensitive monitoring
Job Source: Money Fit by DRSSalem, MA, United States
Customer Success Manager (Remote)
United States of America $90,000–$130,000
OTE
*This post was created on behalf of one of Bravado’s clients.
Our client is a leading software company that provides a diverse suite of products aimed at enhancing collaboration, productivity, and project management within organizations. Their product suite includes tools for project tracking, team communication, and software development. These products are designed to streamline workflow processes, improve team coordination, and facilitate seamless communication.
Location: United States of America (Remote)
At this role, you will:
- Develop trusted advisor relationships with customers (C-suite) to ensure success and maximize value from the platform throughout their lifecycle
- Collaborate with account managers to create joint success plans aligned with customers' business strategies and defined success metrics.
- Manage post-sales activities, utilizing strong relationship-building, product knowledge, and effective planning and execution
- Maintain a profound understanding of the product, addressing customers' specific requirements with the most relevant features/functionality
- Proactively engage customers to drive early and sustained product adoption, while identifying and mitigating risks to prevent churn.
Requirements:
- 3+ years of experience in the enterprise software industry
- 4+ years as a CSM with Enterprise experience
- A CSM with enterprise experience within the enterprise software industry.
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Customer Success Manager jobs in Salem, MA, United States
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