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Apple
Arlington, VA, United States
As a Service Specialist, you help new owners get started and current ones get quick, efficient support — developing strong, positive relationships with Apple. When a customer needs assistance, you quickly assess their situation. Sometimes you take care of customers with advice or a solution on the spot, using your knowledge of current Apple technol
Job Source: AppleApple
Fairfax, VA, United States
As a Service Specialist, you help new owners get started and current ones get quick, efficient support — developing strong, positive relationships with Apple. When a customer needs assistance, you quickly assess their situation. Sometimes you take care of customers with advice or a solution on the spot, using your knowledge of current Apple technol
Job Source: AppleApple
Reston, VA, United States
As a Service Specialist, you help new owners get started and current ones get quick, efficient support — developing strong, positive relationships with Apple. When a customer needs assistance, you quickly assess their situation. Sometimes you take care of customers with advice or a solution on the spot, using your knowledge of current Apple technol
Job Source: AppleGuidance Residential, Llc
Reston, VA, United States
Career Opportunities with Guidance Residential A great place to work. Careers At Guidance Residential Share with friends or Subscribe! Current job opportunities are posted here as they become available. Subscribe to our RSS feeds to receive instant updates as new positions become available. Guidance Residential, LLC is a strong, growing company th
Job Source: Guidance Residential, LlcEpiq
McLean, VA, United States
It's fun to work at a company where people truly believe in what they are doing! Job Description: A Service Specialist is part of a team that provides various administrative support to our clients which may include; copy, print, mail, hospitality, facilities and receptionist services. Essential Job Responsibilities Mail Services includes meteri
Job Source: EpiqApple
Washington, DC, United States
As a Service Specialist, you help new owners get started and current ones get quick, efficient support — developing strong, positive relationships with Apple. When a customer needs assistance, you quickly assess their situation. Sometimes you take care of customers with advice or a solution on the spot, using your knowledge of current Apple technol
Job Source: AppleGuidance Residential
Reston, VA, United States
Guidance Residential, LLC is a strong, growing company that specializes in residential mortgage lending. Our team members are a vital strength in our ability to grow and continue to serve our customers. We are adding to our Servicing team and are seeking a full-time Servicing Specialist to lead the projects and activities relating to the subservi
Job Source: Guidance ResidentialApTask
McLean, VA, United States
About Client: Company is a worldwide provider of legal services, serving law firms, corporations, financial institutions and government agencies-helping them streamline the administration of business operations. Its scalable, flexible technology is designed to help you quickly and efficiently turn huge amounts of data into manageable, actionable to
Job Source: ApTaskWashington, DC, United States
ABOUT SAMU FIRST RESPONSE
SAMU First Response is a global medical and social nonprofit organization that provides immediate humanitarian relief to vulnerable populations using a comprehensive and culturally competent approach. Grupo SAMU, our European branch, has over 40 years of experience successfully responding and delivering assistance to communities experiencing complex crises.
PROGRAM OVERVIEW
Given the migration crisis at the U.S.-Mexico border, SAMU First Response is operating a 24/7 program designed to address the acute needs of asylum seekers and migrants passing through the DC area. SAMU works with local government and partner organizations to ensure that newcomers have access to comprehensive services, including food, clothing, hygiene facilities, transportation, medical/legal support, and short-term respite.
ROLE AND RESPONSIBILITIES
The Services Specialist is responsible for providing general information, connecting to case management and Case management services and providing assistance with basic and urgent needs.
Connect guests to Case Management services, as directed.
Distribute information to assist with medium-term planning and onward travel.
Provide assistance to guests in accessing acute healthcare needs (i.e. urgent care, Hospitals, partner medical clinics).
Ensure guests have access to trauma-informed language services.
Notify case management of any parents expressing interest in enrolling school-aged children in school for families intending to remain in the District.
Safety transport and guide shelter guests to/from partner organizations, shelter locations, off-site appointments, and travel hubs.
Assist with ensuring guests have sufficient basic needs for their onward travel.
Track client resettlement and stabilization exit plans, to include addressing related data reporting requirements.
Interact with guests to support a welcoming environment, and direct questions and requests to the appropriate team member.
Work in an environment that is fast paced, completing multiple tasks efficiently and safely while meeting stringent timelines.
Handle requests in a timely and efficient manner.
Communicate clearly, effectively, and professionally with others verbally and in writing.
Perform administrative duties in support of an assigned area of responsibility.
Maintain that guests follow all health and safety protocols including COVID protocols, cleaning/sanitizing of vehicles and all shelter spaces.
Maintain a safe and clean space; indoors and outdoors.
QUALIFICATIONS AND REQUIREMENTS
High school diploma or GED required.
Must have at least three years' experience in providing direct care to vulnerable populations.
Must have at least three years’ experience working with asylum seekers, immigrants and refugees, or providing direct care to vulnerable populations.
Experience working in a residential setting.
Ability to support migrant clients with understanding and navigating services available through the OMS program and mission partners to assist with urgent and short-term needs
Ability to support survivors in crisis with empathy while maintaining professional boundaries.
Proficiency across the following skills: verbal and written communication; collaboration, organization, and use of computer and technology for basic communication and work products.
Valid Driver’s license.
PHYSICAL DEMANDS
Ability to perform light housekeeping and lifting up to 30 pounds independently
Use of manual dexterity, tactile, visual, and audio acuity.
Use of repetitive motion, prolonged periods of sitting, and sustained visual and mental applications and demands.
Equal Opportunity employer: SAMU First Response is an Equal Employment Opportunity (“EEO”) Employer. SAMU does not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws.
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Service Specialist jobs in Washington, DC, United States
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