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Billtrust
West Sacramento, CA, United States
We are looking for creative minds, inspiring individuals, and passion-driven people. Browse our opportunities below. Explore resources on how to prepare for your upcoming interview with Billtrust! Billtrust is proud to be an equal opportunity employer and provides equal employment opportunities to all persons regardless of race, color, religion, se
Job Source: BilltrustSeso Inc.
Sacramento, CA, United States
About Seso American agriculture has been facing a labor crisis for decades. Seso is addressing this problem by building the first end-to-end recruiting and workforce management platform for the industry Seso's mission is to provide agricultural workers with meaningful, safe employment opportunities; provide security for the most critical aspects
Job Source: Seso Inc.Equifax, Inc.
Sacramento, CA, United States
The Customer Success Manager (CSM) - Government will leverage current contracts and grow revenue through customer success activities such as training customers, communicating the value of our data, examining customer data utilization and identifying gaps in coverage, removing barriers through information, data and analytics, and influencing as a su
Job Source: Equifax, Inc.Canonical - Jobs
Sacramento, CA, United States
Job Description Job Description The role of a Customer Success Manager at Canonical Customer success is a new and strategic department at Canonical, with a clear objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible f
Job Source: Canonical - JobsNetskope
Sacramento, CA, United States
About Netskope Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security. Since 2012, we ha
Job Source: NetskopeTrellix
Sacramento, CA, United States
Job Title: Senior Customer Success Manager Role Overview: The Senior Customer Success Manager is responsible for driving customer loyalty, adoption, and implementation of Trellix Solutions. This dynamic and customer centric individual must be comfortable consulting with large customer accounts with the ability to articulate the value of Trellix
Job Source: TrellixIntel Corporation
Folsom, CA, United States
Core values essential for a successful program manager: Collaboration, Communication, Customer Focus, Drive for Results, Technical Excellence, Attention to Detail, Business Acumen Strong interpersonal skills to work with and balance resources effectively to the project needs Skills to synthesize complex technical and business information into clear
Job Source: Intel CorporationSHI GmbH
Sacramento, CA, United States
Job Summary The Sr. ITAM Customer Success Manager (SR. CSM) is responsible for managing, expanding and renewing contracts with SHI’s customers. The SR. CSM will help existing customers to maximize their investment in our ITAM programs. The position reports to the Manager – ITAM Customer Success and ultimately to the Director of ITAM Customer Succe
Job Source: SHI GmbHSacramento, CA, United States
Based in the Sacramento, California area, HuLoop Automation is on a mission to empower businesses with cutting-edge, AI-powered automation solutions that revolutionize the way organizations operate and thrive in the digital era.
Our product is an advanced, no-code automation platform designed to streamline operations, unlock efficiencies, and unleash the true potential of your workforce. We excel at automating mundane, repetitive tasks, liberating your team from non-value adding activities to focus on high-value, strategic initiatives.
With a strong emphasis on innovation and continuous improvement, HuLoop brings next generation hyperautomation capabilities to the forefront. These include process and task discovery, business process automation (BPA), robotic process automation (RPA), intelligent document processing (IDP), intelligent data automation and software test automation. By leveraging the power of artificial intelligence, our platform delivers unparalleled accuracy, efficiency, and adaptability.
One of the unique aspects of HuLoop is its radically simple user experience, catering to both business professionals and technology experts. Our platform bridges the gap between these two worlds, enabling seamless collaboration and empowering non-technical users to harness the full potential of automation without the need for complex coding.
HuLoop’s unified automation platform serves as a driving force for transformation, helping our clients achieve remarkable results, including revenue growth, substantial cost savings, and remarkable gains in productivity. Our customers, from diverse industries, have experienced the true potential of automation in enhancing their operational capabilities and staying ahead in today’s fast-paced business landscape.
Join us in the automation revolution and embrace the future of work with HuLoop Automation, where efficiency, innovation, and growth converge. Together, let’s shape a world where businesses can thrive, powered by the possibilities of intelligent automation. Learn more at www.huloop.ai and follow HuLoop on LinkedIn , Facebook and Twitter .
Job Location: Sacramento, California or San Diego, California is preferred.
Job Type: Full Time, Permanent
Compensation: Base salary plus bonus based on individual and company performance.
Commission based on sales and renewal targets.
Job Description: The Customer Success Program Manager will be responsible for supporting our customers as they transition from sales prospects into active users and their journey through the implementation process. This role will ensure smooth deployment and training to get the customer self-sufficient in the Huloop Platform. This includes providing oversight on the project, providing thought leadership on strategy, change management/project governance and coordinating all internal teams. To accomplish this, this leader will develop deep trusted relationships at all levels within the customer organization from C-Level to end users and fanatically focus on delighting the customer. Success in this role will mean happy customers that are renewing our software subscriptions and expanding into our other solutions to drive more value.
Job Responsibilities: Develop trusted relationships at Senior Leadership levels at customers.
Project management and resource management experience.
Ensure successful deployment of our solution post sales.
Continually seeks opportunities to increase customer satisfaction and deepen client relationships.
Responsible for management and delivery of multiple projects simultaneously.
Creates and executes project work plans and revises as appropriate to meet changing needs.
Prepares formal project documentation, reviews tasks and deliverable progress to assess and report status, issues and risks impacting project delivery.
Provides input on enhancements to Project Management templates, processes, and procedures
to improve the organization’s project delivery.
Work with R&D and other teams to enable continuous improvements in features and at how to scale implementations.
Job Requirements: Bachelor’s degree or similar experience required.
2 to 5 years of experience in a client-facing consulting role working with senior leaders.
Highly honed presentation skills: ability to deliver engaging, well-organized presentations.
Strong analytical skills, with the ability to identify business questions, analyze data, draw conclusions, and develop actionable recommendations.
Ability to multi-task between concurrent assignments and to work in a fast-paced organization.
Understands how to communicate difficult/sensitive information tactfully.
Reports To: Chief Customer Officer (CCO)
Equal Employment Opportunity Company: HuLoop is an Equal Employment Opportunity company that offers an excellent benefit package that includes Medical, Dental, and Vision. The company also offers paid vacation, holidays, and sick time.
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Customer Success Program Manager jobs in Sacramento, CA, United States
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