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Billtrust
West Sacramento, CA, United States
We are looking for creative minds, inspiring individuals, and passion-driven people. Browse our opportunities below. Explore resources on how to prepare for your upcoming interview with Billtrust! Billtrust is proud to be an equal opportunity employer and provides equal employment opportunities to all persons regardless of race, color, religion, se
Job Source: BilltrustCanonical - Jobs
Sacramento, CA, United States
Job Description Job Description The role of a Customer Success Manager at Canonical Customer success is a new and strategic department at Canonical, with a clear objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible f
Job Source: Canonical - JobsNetskope
Sacramento, CA, United States
About Netskope Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security. Since 2012, we ha
Job Source: NetskopeTrellix
Sacramento, CA, United States
Job Title: Senior Customer Success Manager Role Overview: The Senior Customer Success Manager is responsible for driving customer loyalty, adoption, and implementation of Trellix Solutions. This dynamic and customer centric individual must be comfortable consulting with large customer accounts with the ability to articulate the value of Trellix
Job Source: TrellixEquifax, Inc.
Sacramento, CA, United States
The Customer Success Manager (CSM) - Government will leverage current contracts and grow revenue through customer success activities such as training customers, communicating the value of our data, examining customer data utilization and identifying gaps in coverage, removing barriers through information, data and analytics, and influencing as a su
Job Source: Equifax, Inc.HuLoop Automation
Sacramento, CA, United States
Based in the Sacramento, California area, HuLoop Automation is on a mission to empower businesses with cutting-edge, AI-powered automation solutions that revolutionize the way organizations operate and thrive in the digital era. Our product is an advanced, no-code automation platform designed to streamline operations, unlock efficiencies, and unlea
Job Source: HuLoop AutomationLoving Life Now
Roseville, CA, United States
Seeking motivated Passionate, Individual With Customer Success Manager Experience Exciting Opportunity: Join our Global Company for Personal & Leadership Development Are you an enthusiastic and driven self-starter ready to advance your career? Are you passionate about personal and leadership development? If so, our rapidly expanding Global Compa
Job Source: Loving Life NowIntel Corporation
Folsom, CA, United States
Core values essential for a successful program manager: Collaboration, Communication, Customer Focus, Drive for Results, Technical Excellence, Attention to Detail, Business Acumen Strong interpersonal skills to work with and balance resources effectively to the project needs Skills to synthesize complex technical and business information into clear
Job Source: Intel CorporationSacramento, CA, United States
About Seso
American agriculture has been facing a labor crisis for decades. Seso is addressing this problem by building the first end-to-end recruiting and workforce management platform for the industry
Seso's mission is to provide agricultural workers with meaningful, safe employment opportunities; provide security for the most critical aspects of America's food production system; and reduce admin costs to employers through software. We are addressing American farmers' biggest pain point - access to qualified labor - through a software-enabled labor solution that automates the H-2A visa. Our comprehensive HR platform not only streamlines and automates the H-2A program, but helps agribusiness seamlessly integrate their efforts across recruitment, onboarding, payroll, and insurance while providing workers access to financial services for the first time!
Seso has raised over $30m from Tier I investors including Index, Founders Fund and NfX, and has been recognized with awards like Forbes Rising Stars and Andreesen Horowitzs', American Dynamism 50.
About the Role
The Seso Customer Success team is growing, and we're on the hunt for a Customer Success Manager to increase adoption, build relationships, and drive coordination with our customers. The ideal candidate will thrive in a start-up environment and will exercise extreme ownership. This individual knows how to influence customers and work toward the mutual goal of reducing cumbersome manual processes.
As a Customer Success Manager, you will be responsible for managing a territory of growers and farm labor contractors who use a myriad of Seso products and services. You'll be the main point of contact for key stakeholders in HR, Finance, and Operations and are ultimately responsible for driving high renewal rates and identifying opportunities for expansion. In this role you'll partner closely with Sales, Product, and Customer Operations teams to deliver measurable results to your customers and enhance the customer experience for which Seso strives.
Responsibilities
Establish and develop a strategy for driving usage of Seso and delivering results within your territory
Manage strategic projects across a diverse group of internal and external stakeholders
Advocate for the customer and proactively bring creative solutions to common challenges
Actively listen to our customers to understand how they work, their business challenges, how we can help and develop the expertise to advise them
Own the renewal process with an eye toward upsell and expansion
Manage your territory and keep stakeholders and systems up to date
Skillset
3+ years of customer success experience in a fast-paced environment; experience in a start-up environment strongly preferred
A strong sense of urgency and ownership over outcomes
A proven track record of success in process management and a displayed technical aptitude
Excellent organizational skills and ability to prioritize, delegate, multi-task and execute
Superior communications skills (presentation, written, & verbal) in order to communicate effectively across levels and organizations
Ability to travel up to 25%
Ability to navigate complex and emotional situations in a professional manner
The ideal candidate will have experience working with agribusiness or similar industries and is located in the Pacific or Mountain time zones.
Compensation: $70,000 - $120,000/yr
We carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and consider your specific job related skills and experience for accuracy. These considerations can cause your compensation to vary and will also be dependent on your location.
Diversity is more than a commitment at Seso, it is the foundation of what we do. We pride ourselves on building the premier platform that serves agribusiness and improves the lives of agricultural workers. We believe in diversity of race, gender, sexual orientation, age, religion, ethnicity, national origin and all the other fascinating characteristics that make us all feel welcome.
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Customer Success Manager jobs in Sacramento, CA, United States
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