Customer Service Representative
Benbrook, TX, United States
Description
Martinizing Dry Cleaning is looking for energetic, outgoing Customer Service Reps!
Martinizing Dry Cleaning, nationally leading company in dry cleaning industry, is growing its operations and hiring more staff. We are locally owned and operated and are seeking motivated employees who can provide customer service in the front counter and assemble and bag orders in the back. We are looking for candidates that have a positive and friendly attitude and provide exceptional service to our customers.
Job Responsibilities - Front:
Provide warm, engaging interaction with customers
Provide clear descriptions of Martinizing services and processes to customers
Check in customer orders; inspect, sort, & tag for cleaning
Solve customer problems as needed
Communicate problems, record issues, keep accurate records
Process customer payments and discounts
Perform standard opening and closing duties
Keep store clean and tidy
Job Responsibilities - Back: Inspect finished garments per Martinizing quality control requirements
Assemble finished garments to order slot
Bag completed orders
Register and place bagged orders alphabetically
Requirements Previous customer service experience an asset
Dry Cleaning experience is considered an asset
Must have a flexible schedule
Must be comfortable working while standing for long periods of time
Strong attention to detail
An understanding of textiles and garments is helpful
Company Information
Martinizing Dry Cleaning is dedicated to making your buying experience seamless and our number one priority. Our goal is to make your life easier by delivering quality garment care along with new technologies. We're proud to serve our community and our first-rate customer service will earn your trust.
Your local Martinizing dry cleaners provide dry cleaning, shirt laundry, alterations, wash & fold, bulk laundry, leather cleaning, wedding gown cleaning and wedding gown preservation in addition to many bulky household items such as comforters. We are your professional local dry cleaners.