Account Executive
Boston, MA, United States
Job Type
Full-time
Description
The Account Executive (AE) is responsible for generating new revenue, maintaining and growing existing revenue, while providing best-in-class customer service and building strong client relations. The AE will be selling global litigation services to law firms both locally and nationally, while also acting as a liaison between clients and PD's internal operations teams. This requires a candidate who is a self-starter, results orientated, motivated professional with a sense of urgency and a Make It Happen attitude.
ACCOUNT EXECUTIVE ESSENTIAL FUNCTIONS:
Service existing accounts through a relationship-based approach
Establish new account revenue through researching and identifying potential leads, soliciting new law firms, building rapport, providing education and information around PD offerings
Drive sales activity to achieve monthly and quarterly revenue goals
Engage in technical discussions with potential clients through demonstrations and presentations
Collaborate internally with sales team, sales management, and marketing
Provide all clients with superior customer service
Participate (in person or virtually) in association functions, client visits, lunch and learns, demonstrations, and any other client activities as necessary
Daily usage of company provided CRM to track activity and customer follow up
Work collaboratively with all operations teams to ensure customer satisfaction
BENEFITS:
Medical
Dental
Vision
Voluntary Term Life Insurance
Voluntary Whole Life Insurance
Voluntary Long Term Disability
PTO
Paid Holidays
401(k)
Employee Assistance Program (EAP)
Maternity Leave
Requirements
Previous experience selling court reporting services or other services to the legal industry is paramount
Established legal client book of business is highly desirable
Demonstrated success in sales, negotiation, communication, and providing superior customer service in a fast-paced business environment
Should be skilled in problem solving, possess excellent written and verbal communication skills, have a Make It Happen attitude, and thrive working both independently and within a collaborative team environment
Bachelor's Degree preferred
EOE M/F/D/V
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