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Kaleris Company
Atlanta, GA, United States
We’re looking for a forward-thinking Customer Success Manager that will be responsible for all aspects of customer care for the customers and will work closely with other members of the Kaleris team, including sales, support, and operations to provide cross-functional leadership in Kaleris on behalf of the client base. This position is highly visib
Job Source: Kaleris CompanyDigitalRoute
Atlanta, GA, United States
The world is changing in the way we consume products, from ownership to usership, and DigitalRoute is positioned in the center of the transition. Because, when enterprises pivot to usage-based business models, they often make an unfortunate discovery. Their systems weren't built to handle the massive data volumes and complexity that usage-based mod
Job Source: DigitalRouteIronScales Ltd.
Atlanta, GA, United States
IRONSCALES Fights Phishing. IRONSCALES is a self-learning, AI-driven email security solutionthat continuously detects and remediates advanced threats for global organizations of any size.Our solution is fast to deploy, easy to operate, and provides unparalleled protection againstemail threats. Who We Are: We are IRONSCALES. We care about people. W
Job Source: IronScales Ltd.Oracle Defunct
Atlanta, GA, United States
Job Description We’re on the precipice of a generational change in how Oracle enables customer success and Oracle’s Customer Success Organization is in the midst of a customer-centric transformation. We’re helping our clients around the globe redefine customer experience, unifying the front, middle, and back office for a 360-degree view of the cus
Job Source: Oracle DefunctImprovado
Atlanta, GA, United States
Improvado is an AI-powered, unified platform designed for marketing teams in medium to large-scale enterprises and agencies, who are looking to automate complex marketing intelligence and reporting to make decisions with ease. Improvado gathers, organizes, and untangles marketing data to deliver instant insights through BI and AI, helping to elimi
Job Source: ImprovadoGrayscale Labs
Atlanta, GA, United States
Who we are: At Grayscale, our mission is to make the hiring process more human. Our candidate engagement platform powers high volume hiring for brands like Wayfair, Amazon Pharmacy, and Warby Parker. With Grayscale, hiring teams can engage candidates via SMS and automate a white glove experience with each and every candidate, speeding up hiring ou
Job Source: Grayscale LabsResolution Technologies
Atlanta, GA, United States
Customer Success Manager Customer Success Manager Job Summary: We are looking for a creative, highly motivated individual to join the team as a Customer Success Manager (CSM) in charge of onboarding, supporting, and retaining our existing customers. As a CSM, you will serve as program manager and strategic advisor to assigned accounts, meaning yo
Job Source: Resolution TechnologiesMongoDB
Atlanta, GA, United States
The worldwide data management software market is massive (According to IDC, the worldwide database software market, which it refers to as the database management systems software market, was forecasted to be approximately $82 billion in 2023 growing to approximately $137 billion in 2027. This represents a 14% compound annual growth rate). At MongoD
Job Source: MongoDBAtlanta, GA, United States
A Customer Success Manager (CSM) is a self-starter who demonstrates an owner's attitude towards our clients. The CSM partners with clients to identify and meet business objectives, ensures clients receive maximum value from our solutions, and provides proactive support with the goal of promoting overall customer satisfaction, product adoption, retention, and revenue expansion. This role will be working with a large communication service providers. The book of business is over $21 million in revenue and consists of high-touch, strategic accounts.
What you'll do Facilitate Post-Sales Implementation program management by establishing implementation and deployment success criteria and helping customers develop a plan to achieve objectives and maximum solution value expectations Assess customer health by driving adoption, monitoring solution usage, resolution of reported issues and being the voice of the customer for future product roadmaps Act as the connecting thread for internal teams with the customer across the customer journey, ensuring needs are met and pain points are eliminated, leading to account retention and renewals Provide business insights through regular interaction and deep knowledge of the customer and Equifax business, while also educating clients on the business value of the solutions, the relationship and application of industry best practices Ability to travel occasionally (up to 25% of the time) What experience you need Minimum 5 years experience in Customer Success Manager role or similar Proven success in relationship building type role, able to maintain relationships, negotiate and consult Proven track record in meeting sales objectives
What could set you apart Bachelor's degree Experience on analytic-based projects Experience using Salesforce and Google Suite Strong communication and interpersonal skills
Equifax is required by law to include a good-faith salary range for this role. This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: skill sets; experience and training; and other business and organizational needs. At Equifax, it is not typical for an individual to be hired at or near the top of the range for their role. A reasonable estimate of the current range is $109,200 to $150,000. This position is also eligible for our incentive compensation program.
Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
Customer Success Manager jobs in Atlanta, GA, United States
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