Regional Account Manager- Los Angeles, CA

, CA, United States

Who We Are

ITG Brands is the third-largest tobacco company in the USA with offerings of some of the most well-known cigarette, cigar, and e-vapor brands. As a member of the globally recognized Imperial Brands PLC family, we are a forward-thinking partner with operational integrity.

ITG Brands is committed to putting consumers at the center of what we do, while creating an innovative workplace that is diverse and inclusive. This empowers us to bring our true selves to work, to collaborate more effectively through showing our passion and being confident to bring new ideas to the table.

We are not afraid to seize opportunities and make things happen – both individually and collaboratively. We strive to exceed expectations by seeing things differently and doing things differently. This truly is a place where we all share a challenger mindset which drives our success.

What You Will Do

Act as face of the Company with regional customers across multiple fronts, including consumer insights, collaborative customer marketing, industry relations, issues / policies, sales technologies, and category management. Use judgment, skill, and discretion to lead and develop collaborative / strategic partnership with regional customers. You will also lead the Company’s representation at the headquarter level of assigned Chain retail and Wholesale accounts and be responsible for development of strategic relations, business plans and execution impacting performance across all the accounts in the respective divisions. You oversee and manage activities that create a sustainable competitive advantage for the Company.

What You Will Do

Duties and Responsibilities:

Engage with Customer Marketing team to share key customer requirements and identify opportunities for leverage within accounts.

Select and implement Customer Development strategies and plans initiating a Joint Business Planning (JBP) process at selected top retail accounts.

Penetrate, partner with, and negotiate with assigned Regional Customers (Chain and Wholesale) to drive alignment between the Company and the customer objectives.

Manage relationships and form a strong partnership with customer senior management (Chain and Wholesale) representing “One Company” across the 3 business units.

Identify and pursue incremental opportunities to shape the customer’s current and future business practices to grow the Company’s brand share while strengthening the Company as a preferred vendor partner.

Negotiate, sell, and maintain effective retail partnership agreements in Chain retail stores.

Negotiate, sell, and maintain effective Wholesale partnership agreements in Wholesale accounts.

Develop, compare, and evaluate selling plans that resonate with chain retailer customers that encompass all product categories.

Collaborate with Area/Region/Division resources to identify sales opportunities that can be acted upon to drive sales performance.

Accountable for selling and gaining commitment of customer joint business plans (JBP) on a monthly or quarterly basis that delivers on the Company’s assigned Sales KPI’s – of volume, distribution, share and other key Brand initiative and strategic objectives.

Customize, tailor, and link the Company’s strategies, plans, and key initiatives with the customer’s key strategies and tactical plans.

Measure and enforce all requirements of our retail partnership agreements in assigned retail stores.

Maximize effectiveness of all Chain Merchandising Fixtures/Displays/POS to present a competitive merchandising advantage at retail.

Maximize effectiveness of all Company programs and guidelines to Wholesale customers.

Deploy retail execution guidelines and key objectives to Retail selling organization to maximize in-store sales results.

Coordinate communication between the customer and the Company’s senior sales and division management teams.

Partner with the Company’s Insights team to customize and align Category Leadership story and business drivers in all key selling materials.

Collaborate with internal Customer Marketing and Brand Marketing teams on initiative plan development and execution details.

Collaborate with key functional stakeholders (Commercial Finance, Customer Service, Regulatory) on key matters pertaining to their assigned strategic customers

Interact with Area Management regarding all aspects of the customer business plans and address key issues and opportunities.

Solicit and analyze customer and competitive insights to identify critical sales opportunities and provide solutions to Senior Leadership.

Performs other job-related duties as assigned.

Qualifications

Required Minimum Qualifications :

Education and Experience:

High School Diploma/GED

3+ years related sales experience to include, but not limited to, Regional customer management experience within the Broader Consumer Products Industry

Experience selling to Convenience channel, Mass, Wholesale and/or Specialty Tobacco channels

Must be 21 years of age or older

Must possess a valid driver’s license issued from state of residence

Knowledge of:

Intermediate proficiency with Microsoft Office (Outlook, Word, Excel, & PowerPoint) and Microsoft Teams

Skilled in:

Verbal and written communication

Attention to detail

Problem/situation analysis

Effective time and task management

Multitasking capabilities

Flexibility and adaptability

Building strong business relationships with customers

Ability to:

Work independently with limited supervision

Analyze options and recommend actions

Negotiate and create alignment

Communicate to a broad and diverse audience

Maintain effective working relationships

Demonstrate critical thinking

Work with diverse populations and varying education levels

Receive and communicate information orally and in writing

Prioritize assignments, workload, and manage time accordingly

Ability to effectively monitor category performance with planning and communication

Preferred Qualifications :

Education and Experience:

Bachelor’s Degree in Business Administration or related field of study

1+ years sales managerial experience

Work Environment and Physical Demand

Employee must live within the boundary of the assignment or be willing to relocate

Requires moderate physical effort. Occasionally lifts or moves light objects (10-50 lbs.)

Able to bend, crouch, stretch, climb, or reach in retail environments

Walks, sits, or stands for extended periods

Travel required based on assignment needs

Occasional exposure to noise, dust, or weather

Operates in a retail and wholesale environment

Requires prolonged machine operation including vehicle, computer, and keyboard equipment

What We Offer

Competitive benefits package that includes medical/dental/vision/life insurance/disability plans

Dollar for dollar 401k match up to 6% and 5% annual company contribution

15 Company-paid holidays

Generous paid time off

Employee recognition and discount programs

Education assistance

Employee referral bonus program

Hybrid workplace – remote / in office

Summer hours

Casual dress policy Monday through Friday

Applicant Information

This job description describes the essential functions of the job at the time the job description was created, but it is not an exhaustive list of tasks, duties and responsibilities. In addition, the position may evolve or change over time and such changes may not be reflected in the job description until it is next updated.

Everyone Belongs

ITG Brands and ITG Cigars provides equal employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you have a concern about discrimination in the application or hiring process or you need an accommodation based on religion, disability or pregnancy in the application or hiring process, please contact us at [email protected] .

#J-18808-Ljbffr