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Account Executive

Newton, MA, United States

Account Executive (Windows)

Forge - Newton, MA

www.forgeco.com

About Us:

Forge (www.forgeco.com) is on a mission to build and power the next-generation trades worker. With a unique combination of hands-on training and next-generation technology, Forge is giving people who love to work with their hands the chance to build a great career while tackling the tradesperson shortage head-on.

About the role:

We are seeking a highly motivated and customer focused Account Executive to join our growing Windows Team. You will be responsible for delivering high quality window solutions to our customers. You should have a strong commitment to innovation, customer satisfaction, and representing “The Forge Way.” This position offers an excellent opportunity to excel in a dynamic and competitive industry.

Responsibilities:

Identify and target new customers in the residential sector

Generate highly qualified leads through market research, networking, and cold calling

Conduct product and service demonstrations to prospective clients to clearly articulate the unique selling points and benefits of our services

Prepare accurate and competitive price quotes and proposals

Collaborate with internal teams to ensure project timelines are met

Build and maintain strong relationships with customers, to understand their needs and to offer tailored solutions

Identify opportunities for upselling or cross selling additional services

Negotiate price, product, and service conditions with customers to secure contracts

Ensure smooth closure of project details and transition to the appropriate teams

Gather feedback from clients to identify areas for improvement

Prepare and present data on customer success metrics to internal teams

Maintain detailed records of sales activities and provide regular reports on KPIs

Qualifications:

5-8 years of proven experience in a sales position in the windows industry

Experience in a startup environment is a plus

Exceptional negotiation and persuasive skills

Strong communication, presentation, and interpersonal skills

Excellent problem solving and decision making abilities

Ability to work independently and collaboratively in a team environment

Experience working with CRM softwares

A passion for delivering exceptional customer service and winning new business

Ability to look at the window industry and think outside the box to deliver a unique experience to homeowners

At Forge, we value innovation, teamwork, and a commitment to excellence. We're dedicated to creating a supportive and collaborative environment where individuals can grow professionally and make a real impact. We offer competitive salaries, equity, benefits, flexible working arrangements, and a dynamic culture of intelligent, hard-working, and creative individuals.

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Account Executive jobs in Newton, MA, United States

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