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Mpower Health
San Antonio, TX, United States
Overview: About MPOWERHealth: For over a decade, MPOWERHealth has supported the independent musculoskeletal physician with best-in-class clinical services, back-office solutions, and advanced technology. We pride ourselves on being a partner that offers foresight to customers. We simplify whats complex, and we help them find a better way. Our best
Job Source: Mpower HealthGonzaba Medical Group
San Antonio, TX, United States
General Summary: The Community Healthcare Advocate serves as the primary contact and liaison with external agents, brokers and internal resources to meet defined corporate Managed Care patient enrollment objectives. The position has the primary responsibility for positively representing Gonzaba Medical Group with professionalism and integrity and g
Job Source: Gonzaba Medical GroupEnvironment America
San Antonio, TX, United States
Environment Texas City Hall Advocate Our cities are vibrant communities that have so much potential for solutions that help protect clean air, clean water, open spaces, and a liveable climate. Environment Texas is hiring advocates in Houston, Austin, Dallas and San Antonio to work full-time to help local leaders put the environment first in their d
Job Source: Environment AmericaRetina Consultants of Texas
San Antonio, TX, United States
Overview: Retina Consultants of Texas is seeking a responsible, self-motivated individual to help provide unparalleled patient satisfaction by assisting patients with questions regarding testing, completing medication refils, assisting with scheduling, and completing documentation requested by patient or their employers. This role will be assigned
Job Source: Retina Consultants of TexasUniversity Health System- San Antonio
San Antonio, TX, United States
POSITION SUMMARY/RESPONSIBILITIES As part of the Baby Bexar Healthy Families Community-Based Perinatal Health Initiative, this position will serve as liaison between health system providers and community based resources in order to improve maternal health outcomes for University Health patients. This position will work with a clinical care team an
Job Source: University Health System- San AntonioCarvana
San Antonio, TX, United States
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! Whether it's delivering happiness to customers on the driveway or getting involved in the local
Job Source: CarvanaLongevity Health Plan
San Antonio, TX, United States
NO NIGHTS, WEEKENDS OR HOLIDAYS - with full benefits! No licensure or healthcare experience required The Opportunity: Do you enjoy working with older adults and have a passion for improving their quality of life? If SO, THIS JOB IS FOR YOU! Longevity Health provides clinical care for patients living in a long-term care setting. Individuals in
Job Source: Longevity Health PlanMethodist Hospital Stone Oak
Schertz, TX, United States
Description This position is incentive eligible. Introduction Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our Patient Access Manager opening with Methodist Stone Oak Hospital today and find out what it truly means to be a part of the HCA Healthcare team. Benefits Methodist Stone Oak
Job Source: Methodist Hospital Stone OakSan Antonio, TX, United States
Summary: This position is primarily responsible for helping our Secure Horizons & Evercare (Medicare Advantage) patients with complaints, service issues, and to optimize their plan benefits.This position helps patients over the phone and in person.The primary purpose is to attract and retain patients to the practice through excellent customer service.
Duties :
This position is primarily responsible for customer service related to specific Medicare advantage patients, though helps any GMG patient with service needs/issues.
Makes outbound Welcome calls and send out Welcome letters to all new Medicare Advantage patients monthly.
Schedules new patients for Intake visits from new enrollment lists.
Conducts outreach to educate patients regarding their health plan benefits, GMG services and Pt Advocate role.
Compares current specialists and prescription medications to network providers and formulary; help patient transition to plan specialists and formulary meds.
Assists patient to access value added services: transportation, vision services, hearing services, disease management programs, etc.
Supports marketing efforts by participating in select marketing events.
Receives inbound member calls to assist patients with health plan or care related issues.
Assists walk in members with health plan or service issues.
Assists patients/members with information about community resources available to support their healthcare/social needs.
Contact members who un-enroll monthly to survey reasons for leaving and identify opportunities to keep members at GMG
Maintain records of monthly enrollment, disenrollment
Accurately documents pertinent patient information in clinic practice management systems.
Assists providers and staff with questions regarding Medicare Advantage plans and benefits; coordinates and conducts training.
Maintains strictest member and company confidentiality.
Ensures member health information is secured each day.
Able to work efficiently under pressure.
Other duties as assigned.
Education and Experience: College Degree preferred - years of experience may be substituted for degree. Minimum 5 years' experience in a healthcare setting required. Must have previous customer relations, must have experience with Medicare Advantage plans or Referrals, familiar with a variety of the field's concepts, practices, and procedures. Excellent communications skills both Oral and written, ability to effectively communicate with varied audience, and bilingual in English/Spanish is strongly preferred.
Computer Skills: Knowledge of Word Processing software, database software, spreadsheet, and Internet software
Supervisory Responsibilities: This job has no supervisory responsibilities.
Work Environment: Depending upon the area assigned, may be 100% clinical setting or office setting in a clinical environment. Exposure to communicable diseases, bodily fluids, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinic environment.
Physical Demands: Requires manual dexterity, sitting, standing, stooping, reaching, kneeling, crouching, bending, walking, lifting up to 40 lbs. Close vision and ability to adjust focus.
The above job description is not intended to be an all-inclusive list of duties and standards of the position.Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.Reasonable accommodations may be made to enable otherwise qualified individuals with disabilities to perform the essential functions of the job.
Email Alert for Patient Advocate jobs in San Antonio, TX, United States
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