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CoinFlip
Chicago, IL, United States
CoinFlip is a leading fintech company powered by cryptocurrency. The company operates the world's largest network of cryptocurrency ATMs by transaction volume with over 4,500 kiosks across 49 US states, Puerto Rico, Canada, Australia, New Zealand, South Africa, Italy, Panama, and Brazil supporting the buying and selling of major cryptocurrencies wi
Job Source: CoinFlipm31.capital
Chicago, IL, United States
**Customer Support Representative** Chicago, IL / Customer Support Customer Support / Full-Time FTX US is a US-regulated cryptocurrency exchange, built from the ground up. Its mission is for FTX US to grow the digital currency ecosystem, to offer US and international traders a platform that inspires their loyalty, and to become the market leading U
Job Source: m31.capitalmyGwork - LGBTQ+ professionals & allies
Chicago, IL, United States
This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community. About The Role The Customer Support Representative will work as part of our dynamic global support team supporting the Commodities & Energy data business. Covering one of three shifts that cover from 7am to 7pm, the Customer Support Rep
Job Source: myGwork - LGBTQ+ professionals & alliesBigTime Software
Chicago, IL, United States
BigTime Software delivers time-tracking, billing and project management software for more than 2,000 firms, tracking over $2 billion in billable time each year. Our flagship product is a SaaS-based system that is custom-built for the professional services industry. BigTime is a venture-funded company headquartered in Chicago committed to helping cl
Job Source: BigTime SoftwareFriend Health
Chicago, IL, United States
Position Summary Customer Support Representative will be responsible for answering incoming calls from patients and scheduling appointments as needed with Friend Family Health Center’s Providers. The position will work a 40-hour week, which includes varying hours, including weekends and holidays when necessary. This position is part of the local 7
Job Source: Friend HealthFriendHealth
Chicago, IL, United States
Position Summary Customer Support Representative will be responsible for answering incoming calls from patients and scheduling appointments as needed with Friend Family Health Center's Providers. The position will work a 40-hour week, which includes varying hours, including weekends and holidays when necessary. This position is part of the local 7
Job Source: FriendHealthRent Butter Inc
Chicago, IL, United States
Benefits: 401(k) Competitive salary Health insurance Paid time off Training & development Rent Butter, Inc is a resident screening and verification platform utilized by housing providers. We are looking for a motivated and enthusiastic individual to join our customer support team and help us maintain our high standards of customer satisfactio
Job Source: Rent Butter IncRent Butter Inc
Chicago, IL, United States
Benefits: 401(k) Competitive salary Health insurance Paid time off Training & development Rent Butter, Inc is a resident screening and verification platform utilized by housing providers. We are looking for a motivated and enthusiastic individual to join our customer support team and help us maintain our high standards of customer satisfactio
Job Source: Rent Butter IncChicago, IL, United States
**Customer Support Representative**
Chicago / Customer Success / Remote WorkRamp is the leading enterprise platform for corporate learning. Were out to revolutionize the way people onboard, train, and get certified across the business. Top companies like Zoom, Box, and Reddit trust WorkRamp to deliver amazing learning experiences for their customers, partners, and employees.
WorkRamp is a people-driven company with the belief that businesses should not only build lasting products but also lasting careers. We want to work with people who are incredibly team-oriented, jump head-first into a challenge, and always maintain a high-bar for excellence.
- #1 Top-Rated LMS for 2021 by The Motley Fool - #1 on Inc's 2021 Best Workplaces List for Startups - #27 on Fortune's Best Small & Mid Sized Companies in 2021 - Fortune's Best Places to Work in the Bay Area 2021
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We are looking for a product support specialist to provide an amazing support experience for our customers. This role will be on the front lines with our customers: listening to pain points, troubleshooting issues, and helping resolve any problems that may spring up. As a support representative, you will also have the chance to interface closely with our product and engineering teams to help guide the roadmap based on the trends you are seeing.
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- Answering and troubleshooting issues on chat, email, and phone via our support ticketing system - Becoming a technical expert across our product and adjacent technologies like SSO, Salesforce, and Slack - Working closely with product and engineering to escalate any high priority issues and trends - Have the opportunity to experience a fast-paced startup environment - Shift Hours: 7am - 4pm ET (6am - 3pm CT)
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- 2 to 4 years experience in a support related role for a software product (enterprise SaaS a plus) - Strong technical and written skills - Experience with Intercom, Zendesk, Salesforce - Ability to communicate complex concepts to customers - Process-driven and having attention to detail - Eagerness to respond to tickets to ensure that all SLA response times are met - Empathy for customers and diligence to resolve problems to provide customer satisfaction - Passion for the startup experience
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- Fully Remote - Work from anywhere in the US - Unlimited PTO - Equity - Full healthcare coverage - Stipend for remote work setup - 401K - Half Day Fridays every other week - Quarterly Self Care Day & more
**- This role is fully remote, and must sit in Eastern or Central Time zones** **- At this time, WorkRamp does not sponsor work visas**
Email Alert for Customer Support Representative jobs in Chicago, IL, United States
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