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Gridiron IT
Washington, DC, United States
Gridiron IT is seeking an Deskside Support Technician I to work onsite in Washington, DC, with the ability to obtain a public trust clearance. Duties: Responsible for providing service desk and desk side support to end users. Creates, updates and closes, incident and service requests with the IT service management system. Escalates complex probl
Job Source: Gridiron ITDLA Piper
Washington, DC, United States
DLA Piper is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job applicant poster viewing center. (https://mandatoryview.com/productview) DLA Piper is, a
Job Source: DLA PiperStefanini Group
Arlington, VA, United States
Details: Who we are Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We
Job Source: Stefanini GroupCACI International
Arlington, VA, United States
Deskside Support Technician Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Local As a Deskside Support Technician, you will act as a model of customer service excellence to all organizational staff
Job Source: CACI InternationalGeneral Dynamics Information Technology
Washington, DC, United States
Req ID: RQ163416 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: None Job Family: Help Desk Skills: Help Desk Operations,Information Technology (IT) Support,Technical Support Experience: 10 + years of related experience US Citizenship Required: Yes Job Description: The world of investing is fascinating yet complex. W
Job Source: General Dynamics Information TechnologyCircinus LLC
Washington, DC, United States
Circinus is seeking a proactive and skilled Desk Side Manager to lead our Deskside Support team in delivering high-quality IT support services to the Department of Treasury's Washington, D.C. offices. The Desk Side Support Manager will be responsible for managing the day-to-day operations of the Deskside Support team, ensuring timely resolution of
Job Source: Circinus LLCMarathon TS
Washington, DC, United States
Marathon TS is seeking a Deskside Support Technician Tier II to support a federal client in Washington, DC. Responsibilities: Provide 2nd level escalation support to the Tier 1 Help Desk. Provide remote and on-site troubleshooting for hardware and software support. Resolve Call Center Tech Support tickets and provide desk-side support to the rest
Job Source: Marathon TSLeidos
Rockville, MD, United States
Description We are looking for a Deskside Technician (Tier 2). Leidos, Inc. is seeking qualified, creative, and customer-focused technical representative to provide systems administrator and deskside technical support at our customer site, located in Rockville, MD. Routine Duties Will Include: This person will be a primary point of contact and
Job Source: LeidosWashington, DC, United States
Role - Deskside Services
Location - Richmond, VA, Washington, D.C, Hopkinsville, KY, Nashville, TN
Duration -Fulltime
JOB FUNCTIONS / RESPONSIBILITIES
• Respond and resolve IT related issues over the phone and tickets
• Installation of operating system and user applications
• Troubleshoot hardware and software issues
• Configure, maintain, and troubleshoot printers of all types including laser, thermal, and impact
• Developing, documenting, and maintaining deskside operations and administration procedures in the Policies and Procedures Manual.
• Providing additional resources, as needed, during Critical Situations.
• Effectively managing number of Deskside Services resources to ensure appropriate levels of staffing for each Location.
• Maintaining and providing Escalation contact list(s) for Deskside Services (including Third Party Suppliers).
Maintaining a continuous improvement program that improves Deskside Services delivery and reduces the overall number of Escalated Incidents.
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
Deskside Services jobs in Washington, DC, United States
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