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Customer Support Specialist

Chicago, IL, United States

Are you tired of having the same routine every day? Are you looking for a dynamic, fun-filled business environment? Do you find joy in interacting with people? Are you looking for a growth opportunity? If your answer is yes, then our Customer Support Specialist position might be what you are looking for!

JB Executives is a small, but mighty marketing and consulting firm. We specialize in expanding our client’s business growth through direct-to-consumer interaction. We improve the way that our clients interact with their consumers by utilizing imaginative techniques that have shown actual results. Our ability to provide a positive experience for consumers and our substantial growth achievements is why we continue to acquire more clients and thus the need for additional support through hiring a new Customer Support Specialist.

We always put quality over quantity, so we carefully evaluate every application that we receive to ensure we are building the best possible Customer Support Specialist team to achieve our goals. All of our goals revolve around growth! Continuously achieving growth and expansion for our clients, which primarily dominate the food and beverage industry. But we also seek personal and professional growth for every member of our team, which is why we have opportunities for fast advancement into management roles.

APPLY NOW AND BECOME OUR NEXT CUSTOMER SUPPORT SPECIALIST!

Daily Responsibilities for our Customer Support Specialist:

Deliver friendly customer service while providing information about the products and services to existing and potential customers

Troubleshoot, and overturn customer objections and questions while maintaining a positive and professional attitude

Maintain up-to-date and accurate records of all customer interactions and personal information

Cultivate a knowledge base on all products and services to draw on customer interactions

Attend team-based meetings to develop new customer service skills, receive personalized training, and network with top executives

Wanted Qualifications for our Customer Support Specialist:

1-3 years working as a customer service consultant, sales representative, or experience in a retail, restaurant, or hospitality environment

Outstanding communication skills

Above-average emotional intelligence and people skills

Ability to work independently or in a team setting

Desire to work in a fast-paced customer service environment and the ability to multitask

Exceptional work ethic

Self-starter with a desire for professional growth and development

#LI-Onsite

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