ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Taco Cabana
San Antonio, TX, United States
Position Summary: The Tier 1 Technical Support Technician receives calls and emails from customers concerning problems with various hardware and Xpient Software systems. Each call and email received will have a case opened, be documented in our call tracking system, and quality service offered on every action taken within established parameters. T
Job Source: Taco CabanaMVM
San Antonio, TX, United States
About MVM, Inc. Service, Support, Success are the pillars upon which MVM's founders built the company, and they continue to serve as MVM's core values. Along with our uncompromising insistence on integrity and ethical business practices, these values make us the service provider of choice for our customers and the employer of choice for our dedica
Job Source: MVMContact Government Services, LLC
San Antonio, TX, United States
Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United
Job Source: Contact Government Services, LLCGridiron IT
San Antonio, TX, United States
GridIron IT is seeking multiple NOC Specialist local to San Antonio, TX. Clearance: Top Secret (SCI Eligible) PRIMARY RESPONSIBILITIES: Manage and operate a 24/7/365 NOC for enterprise network monitoring; incident escalation and response; and maintenance and upgrade activities ****DIFFERENT SHIFTS PROVIDED*** Provide Tier 1, Tier 2 (Help Desk)
Job Source: Gridiron ITGridiron IT
San Antonio, TX, United States
GridIron IT is seeking a Help Desk specialist local to San Antonio, TX. Clearance: Top Secret/SCI Eligible Monitoring and management skills and experience - Experience with ticketing systems (ServiceNow, etc.) are preferred but not required Ability to monitor and interpret system/tool output and understand an issue is present, along with submit
Job Source: Gridiron ITB.E.A.T. LLC.
San Antonio, TX, United States
Job Title: Help Desk Specialist Location: San Antonio, TX Clearance: Secret Certification: CompTIA Security+ Four years of experience in customer service, at least two of which were on a Help Desk Experience with Incident management, Problem management, Knowledge management. Ability to follow established protocols and procedures, and apply in
Job Source: B.E.A.T. LLC.DOCUmation
San Antonio, TX, United States
Position Announcement Position: Help Desk Technician Department: Service Reports To: Call Center Supervisor FLSA Status: Full Time / Non-Exempt / Hourly Location: San Antonio Description The Help Desk Tech (HDT) is responsible for LIVE first level printer and copier problem determination, resolution, incident recording, problem escalation
Job Source: DOCUmationTSR Consulting Services, Inc.
san antonio, tx
Role: Helpdesk Analyst Location: San Antonio, TX – Hybrid—onsite 2/remote 3 Job Type: Contract, W2 (**Pls note I am unable to work with subcontracting firms on this role) Duration: 12 months Skills needed: -- At least 1 year Helpdesk Experience -- MS Office Experience -- VDI Support -- WIN 10 Experience -- Good Understanding of TCP/IP/DHCP/DNS Netw
Job Source: TSR Consulting Services, Inc.Schertz, TX, United States
Position Type:
Auxiliary/Technology
Date Posted:
4/22/2024
Location:
Herb Rehmann Auxiliary Complex - Technology
Date Available:
2023-2024
Closing Date:
Open until filled JOB TITLE: Technician/Help Desk WAGE STATUS: N onexempt
REPORTS TO: Technical Supervisor PAY GRADE: T1 ($23.03 - $27.91)
DEPT./SCHOOL: Technical Services DAYS: 260 ( 09/01/2023 - 08/30/2024)
PRIMARY PURPOSE:
Provide technical service and support (hardware and software) for district personnel.
QUALIFICATIONS:
Education/Certification:
High school graduate or GED equivalent
Valid Texas Driver's License, a good driving record, and proof of insurance on vehicle used to travel to district
Candidate must have satisfactory outcome of fingerprinting background check
Pre-employment physical examination
Special Knowledge/Skills: Basic knowledge of computers, software, mobile devices and peripherals, including troubleshooting techniques and performance analysis.
Knowledge of audio visual equipment and repair
Knowledge of Microsoft operating systems and applications
Knowledge of networks and client/server applications is helpful
Ability to troubleshoot and problem solve over the phone with users of varying degrees of expertise
Ability to resolve and follow up on requests for assistance
Ability to problem solve and think critically
Knowledge of mobile operating systems desirable
Strong organizational, interpersonal and communication skills
Ability to work with a diverse group of staff and users while providing high quality customer service
Ability to complete on-the-job training related to the position
Experience: Minimum of two years work experience in computer and peripheral repair and help desk operations.
MAJOR RESPONSIBILITIES AND DUTIES:
(The following statements describe the general purpose and responsibilities assigned and should not be construed as an exhaustive list of all responsibilities, skills, efforts, or working conditions that may be assigned or skills that may be required.)
Install and configure equipment for network connections.
Troubleshoot technology equipment, software, and cabling to resolve technical issues.
Install, configure and support operating systems and applications software.
Inform Supervisor of critical systems issues, ticket resolution and services.
Prepare, deliver and set up technology equipment for all district departments and campuses effectively and efficiently.
Diagnose, analyze and solve network issues as they arise.
Utilize software applications such as PDQ, Dameware or MDT to deploy, maintain, and troubleshoot remote systems.
Assist users in proper operation of equipment.
Plan, schedule and perform preventive maintenance on equipment.
Create, assign, track and close work orders in district online work order system.
Prioritize work orders to give personnel the best possible customer service.
Provide telephone help-desk and on-site technical support for district employees.
Oversee and manage tracking of new and old assets.
Report to work on time every day, and follow district attendance policies Maintain a consistent professional demeanor and appearance.
Ensure compliance with the Texas Educator's Code of Ethics.
Demonstrate a high level of personal integrity, a collaborative leadership style and high ethical standards.
Attend professional growth activities to improve job knowledge and performance.
Keep informed of and comply with state, district, and campus policies affecting schools, including daily attendance, punctuality and confidentiality.
Perform other tasks and assume other responsibilities as directed
SUPERVISORY RESPONSIBILITIES:
None
WORKING CONDITIONS:
Mental Demands:
Ability to communicate (verbal and written), concentrate, reason, understand verbal instructions, analyze, differentiate, memorize, read, compile, compute, instruct, climb ladders and maintain emotional control.
Physical Demands/Environmental Factors:
The position requires the ability to lift and/or carry heavy weight (20 pounds or more), stoop, kneel, crouch, crawl, pull, push, reach, perform repetitive hand motions, possess visual, acuity, drive within and outside the district. Works with unusual noise levels, low or intense illumination, work around moving objects, and may work alone for prolonged periods of time.
The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities, duties, and skills that may be required.
Applicant Signature: _________________________________________________ Date:________________________________________
Supervisor Signature:________________________________________________ Date:________________________________________
Technician/Help Desk jobs in Schertz, TX, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.