INFORMATION TECHNOLOGY SPECIALIST (POLICE DEPARTMENT)

Torrance, CA, United States

Salary: $5,408.00 - $7,241.87 Monthly

Location : Torrance, CA

Job Type: Permanent Full-time

Job Number: 23061517PD

Department: Police

Opening Date: 07/10/2023

Closing Date: Continuous

DESCRIPTION

WE STRONGLY ENCOURAGE APPLICANTS TO READ THE JOB ANNOUNCEMENT IN ITS ENTIRETY BEFORE SUBMITTING AN APPLICATION FOR THIS POSITION.

The City of Torrance recognizes the principles of diversity and inclusion, and strives to ensure equal opportunities for its workforce, applicants and community members. If you are a person who wants to make a difference, give back to your community, and be a voice for change, apply to the City of Torrance today.

The City of Torrance is seeking TWO experienced INFORMATION TECHNOLOGY SPCIALISTS who want to be part of the Torrance Police Department!

The Department

The Torrance Police Department has been proudly serving the community of Torrance for over 100 years. Known for its low crime rates, the City of Torrance consistently ranks among the safest cities in the nation! Joining the Torrance Police Department will give you the opportunity to be part of a progressive, professional law enforcement agency that spans an area of 22 square miles and serves more than 147,000 residents. The Torrance Police Department strives to remain at the forefront of policing by providing our officers with the latest in public safety equipment and technology , and by providing our officers with the best law enforcement training available.

The Position

Under direction, Information Technology Specialists install and maintain computer systems, networks and related equipment; conduct training and develop training materials, and administer the City's network infrastructure and information systems.

Although normal working hours are a 9/80 schedule with alternate Fridays off, this position must be available to work on various weekends and closed Fridays during computer "down" times. In addition, the Information Technology Analyst must be available to be on call.

Note: Up to 15% additional for Certification Pay . For more information, please click here to review Premium Pay for qualifying certifications.

For a detailed job description, please click .

QUALIFICATION GUIDELINES

Education and Experience

Any combination of education and experience that provides the required knowledge and skills is qualifying. A typical way to obtain the knowledge and skills would be:

Two years of technical experience performing a full range of computer support and networking activities including software and hardware installation, applications support, trouble-shooting, LAN administration, or in conducting training or preparing user documentation involving data processing systems or software currently in use by the City and graduation from a recognized two-year college with an AA degree in computer science or a related field.

Ideal Candidate

In addition to the minimum requirements, the ideal candidate will have: Experience in providing technical support to end-users, including troubleshooting hardware and software issues, and diagnosing problems in a Windows, Active Directory, and O365. Understand how to operate, install, and maintain computer hardware, peripherals, and software as well as the principles, practices, and procedures involved in the maintenance and operations; Experience in managing user accounts, permissions, and security settings in a Windows AD environment; Experience in monitoring and maintenance of IT systems to ensure their optimal performances, security, and availability such as system backups, anti-virus, Windows and application updates; Ability to prioritize multiple tasks, manage competing priorities, and work efficiently to complete tasks and projects in a given timeframe; Excellent oral and written communications skills; A team-oriented attitude and the ability to work well with others; Willingness to be available at times outside regularly scheduled work hours to perform system maintenance or resolve operational problems.

License and/or Certifications

Certification as a Microsoft Certified Systems Engineer (MCSE) is desirable. MCSE certification must be related to products and versions currently in use by the City.

Desired certifications include Microsoft, Cisco, CompTIA, Cybersecurity, and/or Information Security.

HOW TO APPLY & EXAM PROCESS

Interested candidates must submit an online application and supplemental questionnaire at . Application submission will be accepted on a continuous basis until the position is filled.

Only those candidates who best meet the City and Department's needs will be invited to participate in the examination process, which will consist of the following components:

Panel Interview: 100% (Tentatively scheduled as needed.)

SPECIAL NOTES

Visit www.TorranceCA.Gov to find out more information about our community.

The City of Torrance Conflict of Interest Code requires that employees in this classification file an annual Financial Disclosure Statement. Information about this requirement may be obtained from the City Clerk's office.

Applicants with disabilities who require special testing arrangements must contact Human Resources. If you have a disability for which you require an accommodation, please contact us at (310) 618-2915 prior to the test dateFor further information, click here

Candidates must pass each component of the exam process, as well as a thorough background investigation to be considered for hire. The background investigation will include job and personal references, arrest records, credit history, use of controlled substances, medical evaluations, and a polygraph.

The provisions of this announcement do not constitute an expressed or implied contract, and any provisions contained in this announcement may be modified or revoked without notice.

City of Torrance Inclusion Statement

The City of Torrance is a welcoming and culturally-rich community. As a pillar of public service, we strive to be an employer of choice by attracting and retaining a talented workforce where people of diverse backgrounds, cultures, religions, and lifestyles are valued. Our mission is to create an inclusive environment where our staff are empowered to perform at their highest level and contribute towards making a positive impact.

The City is an equal opportunity employer and works towards building collaborative teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. Come join us to help cultivate a workplace that welcomes and celebrates the diversity of our employees!

BENEFIT SUMMARY FOR TORRANCE PROFESSIONAL AND SUPERVISORY ASSOCIATION (TPSA)

Note: Not all benefits listed may be applicable to all positions with in the unit. Please refer to the MOU for specifics.

Health, Dental, Vision and Life Insurance (sec. 4.1)

Effective 1/6/19, the City's monthly contribution for health insurance is as follows:

Employee Only Employee +1 Employee +2 or more

Full Time 597.68 1140.36 1595.96

Part- time

(hired prior to 1/1/08) 484.21 912.20 1249

Part-time

(hired after 1/1/08) 356.16 619.92 828.82

The City's monthly contribution for vision insurance is $3.33

The City's monthly contribution for dental insurance is $33.71/EE only and $67.42/EE +1 or more

The City provides a Cash In-Lieu payment of $400 per month for eligible full-time employees for as long as the employee opts-out of medical coverage

City provides a $50,000 life insurance policy

Premium/Certification Pay (sec. 3.2)

Varies by position and assignment. Please see section 3.2 for further information.

Educational Incentive Program (Sec. 3.3)

Building Inspection Supervisors: 4% of base pay for ICC certificate in one of the certified areas. (Additional 2% for each additional certificate, up to max of 12%).

Failure to maintain certification results in loss of 2% for each year's delay of recertification.

Disability Insurance (sec. 4.1)

Employee receives 2/3 base pay after elimination period (14 consecutive days for STD and 180 consecutive days for LTD)

Retirement (sec. 4.2)

PERS 2@55

Employees hired prior to 11/09/2010, City pays 7% EPMC*

Employees hired on or after 11/09/2010, pay 7% EPMC*

*Employer Paid Member Contribution (EPMC)

PERS 2@62

"New members" hired on or after 1/01/2013, pay (50%) of normal cost with three year average final compensation.

Deferred Compensation (sec 4.3)

Eligible to participate in a voluntary 457 plan. Required participation in Retirement Health Savings Plan (RHSP). Upon retirement or separation from City: 600 sick and 300 vacation will be deposited in RHSP.

Sick Leave/Personal Leave (sec. 4.5)

Accrue 6 hours per month

Maximum Accrual: 600 hours.

Holidays (sec. 4.6)

13 paid holidays for all classifications except Sr. Librarian - (New Year's Day, Martin Luther King Jr. Day, Lincoln's Birthday, Washington's Birthday, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day, day after Thanksgiving, Christmas Eve, Christmas Day & New Year's Eve).

Paid holidays for *Senior. Librarian - New Year's Day, Martin Luther King's birthday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day and New Year's Eve. (Lincoln's and Washington's birthday, Veteran's day and day after Thanksgiving - provided leave is taken on a rotational basis (subject to Dept. Head approval).

Vacation/Annual Leave (sec. 4.7)

(Accrual rate per month):

Years 1 -2 : 6.55 hours; Years 3 - 4: 7.88 hours; Years 5 - 9: 10.55.hours; Years 10 - 20: 13.90 hours; Years 21 - 24: 15.22 hours; Year 25+: 15.88 hours

Maximum Accrual: up to the amount earned over the preceding 36 months

Bereavement Leave (sec. 4.8)

Up to three (3) working shifts with pay per death (Additional 2 work shifts for deaths that occur out of state or in excess of 300 miles

Family-School Partnership Leave (Sec. 4.10)

40 hours (max 8 hours per month) unpaid per calendar year (employees may use accrued vacation or comp time)

Uniform Allowance (Sec. 4.14)

$500 voucher: Animal Control Supervisor, Police Operations Supervisor, Forensic Identification Specialist, Senior Forensic Identification Specialist and Forensic Supervisor (payable in September of each year).

$250 voucher: granted twice (2) per calendar year for Transit Supervisor

Night Shift Differential (sec. 5.3)

5% over base pay when ½ or more of the shift is worked after 4:00 p.m.

7 ½% when ½ or more of the shift is worked after midnight

Sr. Librarian - 10% above average base hourly when ½ shift is worked after 3:00 p.m.

Safety Shoes (Sec. 6.4.B)

Allowance of $125 each 6 months of employment (paid June and December), for those required to wear safety shoes.

01

The following supplemental questions will be used to evaluate your qualifications for the position for which you are applying. Resumes are encouraged but will NOT be used in lieu of the application or supplemental questions. Please read each question carefully and provide a thorough and complete response. Do NOT state "see resume" or "see application" to respond to any of the following questions. Failure to respond to all questions will be considered an incomplete application and may not be considered for further processing. Do you understand the foregoing? Yes

No

02

I UNDERSTAND that I MUST provide my appropriate job classification/title and provide a description of my duties in the Work Experience Section of my application.I UNDERSTAND that I am required to describe IN DETAIL my qualifying experience in the Work Experience Section of my application. I UNDERSTAND that when providing my work history, ALL DATES should be UPDATED, starting with my most recent job.I UNDERSTAND that answers that I provide to the supplemental questions should be reflected in the Work Experience Section of my application.I have read these statements in their entirety and understand them completely and to their fullest. Yes

No

03

Indicate your level of education as it relates to this position. None

Certificate in Data Processing

Associate's Degree in Data Processing or Computer Science

Bachelor's Degree in Computer Science

Other (If other, please make sure your education is clearly detailed on the primary application)

04

Indicate the number of years of progressively responsible information technology experience that you possess. None

Less than one year

More than one year, but less than two years

More than two years, but less than three years

More than three years, but less than four years

More than four years, but less than five years

More than five years

05

Indicate your experience in software and hardware installation, applications support, trouble-shooting, and LAN administration. None

Less than one year

More than one year, but less than two years

More than two years, but less than three years

More than three years, but less than four years

More than four years, but less than five years

More than five years

06

Describe your experience in software and hardware installation, applications support, trouble-shooting, and LAN administration. (If none, type N/A.)

07

Indicate your experience in conducting training or preparing user documentation involving data processing systems or software. None

Less than one year

More than one year, but less than two years

More than two years, but less than three years

More than three years, but less than four years

More than four years, but less than five years

More than five years

08

Describe your experience in conducting training or preparing user documentation involving data processing systems or software. (If none, type N/A.)

09

Indicate your experience with working in a Windows AD environment related to users, computers, DHCP, and O365. None

Less than one year

More than one year, but less than two years

More than two years, but less than three years

More than three years, but less than four years

More than four years, but less than five years

More than five years

10

Describe your experience with working in a Windows AD environment related to users, computers, DHCP, and O365. (If none, type N/A.)

11

Indicate your experience working an IT Helpdesk and/or troubleshooting. None

Less than one year

More than one year, but less than two years

More than two years, but less than three years

More than three years, but less than four years

More than four years, but less than five years

More than five years

12

Describe your experience working an IT Helpdesk and/or troubleshooting. (If none, type N/A.)

13

Are you willing and available to work evenings, holidays, and weekends, including Saturdays and Sundays? Yes

No

Required Question

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