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Money Fit by DRS
Charlotte, NC, United States
We’re looking for a Customer Success Manager to join us here at Sign In Solutions. As our Customer Success Manager, we are looking for someone with a background in enterprise customer relationship management, dedicated to providing impactful solutions that result in highly successful accounts enabling strong adoption, renewal and upsell. This is
Job Source: Money Fit by DRSOPENLANE
Charlotte, NC, United States
Who We Are At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community. For more than 30 years, we've been committed to making dreams come true for independent car dealers. AFC's finance solutions work with more than 12,000 independent dealerships across North America freeing up cash flow to give them more time to fo
Job Source: OPENLANEFlexential
Charlotte, NC, United States
Job Description: This fast-paced position will be responsible for managing day-to-day needs for colocation, cloud, and managed service customers. The primary goal of the Customer Success Manager (CSM) is to ensure that our customers derive maximum value and utilization from our products and services such that they renew, expand and become advocates
Job Source: FlexentialUnite Us
Charlotte, NC, United States
Note about location: This is a remote, work-from-home position with regular travel expectations. Applicants must be physically based in the great state of North Carolina to be considered due to the local customer portfolio covered. About the Role : Unite Us is hiring a self-motivated Customer Success Manager with strong customer and community-facin
Job Source: Unite UsBasware
Charlotte, NC, United States
Join Basware as a Customer Success Manager , where you'll drive the seamless adoption & success of Basware products with some of our most strategic customers. As a trusted advisor, your role encompasses driving adoption, ensuring retention, managing renewals, and enhancing overall customer health. We seek a candidate with 1-3 years of relevant expe
Job Source: BaswareCharger Logistics
Charlotte, NC, United States
Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow. Charger logistics invests time and support into its employees to provide them with th
Job Source: Charger LogisticsAvidXchange, Inc.
Charlotte, NC, United States
Overview: As the Senior Manager of Customer Success, you will play a pivotal role in driving the success and satisfaction of our customers. You will lead a team responsible for retention and adoption strategies, ensuring that our clients maximize the value of our products/services. Your strategic mindset, leadership abilities, and customer-centric
Job Source: AvidXchange, Inc.Newsela
Charlotte, NC, United States
The Role As a School Customer Success Manager you will be a vital member of Newsela’s expanding Customer Success organization. You will work directly with our schools and districts to ensure their success and continued adoption of our industry-leading platform. You’ll monitor the health of your portfolio, and will work closely with our internal te
Job Source: NewselaCharlotte, NC, United States
Company Description
Our drive and control technologies ensure efficient, powerful and safe movement in machines and systems of any size. We inspire our customers with intelligent components, tailored system solutions, and services – from fully connected applications to the factory of the future. Bosch Rexroth is dedicated to making the world a better place through innovation and technology. We are looking for associates who will take on our customers’ challenges with passion and persistence until the right solution is found and who will thrive in a face-paced, collaborative and exciting environment.
Why work with Bosch Rexroth?
Challenging Projects : We are driven by innovation and being at the cutting edge of everything that we do. At Bosch Rexroth every day is different and your time will be filled with interesting and exciting projects.
Amazing Colleagues: Our people make us who we are, and we are very proud of our diverse and skilled global team. Having a supportive and encouraging team around you can make all the difference.
Learning and Development: We want you to reach your fullest potential, for both yourself and for Bosch Rexroth. That’s why we actively promote growth and development.
Change the World: We want to give you the opportunity to not only drive your career forward but also to change the world. The work we do at Bosch Rexroth can make a big difference to the world around you.
Social & Value-Driven: We have a tradition of assuming social responsibility in all that we do. Our success, and our roadmap for the future, is based on our lived values. This covers everything, from community to the environment, to being a social employer.
Flexibility & Freedom: We strive to give you a balance between your work and home life, as well as the freedom to drive your career forward.
International Opportunities: We are a truly global, fully networked company, with locations in more than 80 countries all over the world.
Join us and help set the world in motion!
Job Description
Lead and develop the Customer Success Department – Inside Sales (order management), Technical Sales Support, and remote Sales Development teams.
Drive continuous improvement of Inside Sales and Order handling
Maintain and foster a customer-centric mindset within the Inside Sales organization.
Ensure there is adequate sales support for Regional Sales Organization and direct customers
Serve as escalation point for order management issues
Assess and adapt department to ongoing trends in B2B and Digitalization
Works closely with internal departments to ensure Customer Success department is equiped with the proper digital tools and following corporate standards
Mentor and coach Inside Sales team leaders to meet key results.
Assess skills gaps of team and set appropriate developmental measures
Lead and directly manage team of “inside” sales development rep and technical support specialists.
Maintain knowledge of Rexroth Factory Automation product offering
Qualifications
Required:
5+ years of sales, account management, channel management, or sales support with subject matter expertise experience.
Strong communication and interpersonal skills with the ability to build rapport and influence stakeholders at all levels of an organization
Demonstrated the ability to manage multiple projects and priorities in a fast-paced, dynamic environment with and understanding of project management fundamentals
Managerial-level data analysis and interpretation along with data-based decision making
Excellent organizational and follow up skills
Proficient in Microsoft Products
Experience in Direct Sales and Channel Management.
Hybrid working with 2-3 days in office per week
Some travel Preferred:
B.S – Engineering, Business, or 10+ years of relevant experience in industrial automation sales/inside sales.
Cross-functional experience in industrial automation enterprise including basic knowledge of automation technology.
SAP Knowledge
Cold calling experience
Additional Information
BOSCH is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) Initiatives
FIRST Robotics (For Inspiration and Recognition of Science and Technology)
AWIM (A World In Motion)
Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization unavailable.
By choice, we are committed to a diverse workforce - EOE/Protected Veteran/Disabled.
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Manager Customer Success jobs in Charlotte, NC, United States
ⓘ There was an unexpected error processing your request.
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