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TalentBridge
Marvin, SC, United States
Job Title: Infrastructure Engineer Location: Fort Mill, SC / Dallas, TX Type: FTE Descriptions: A detail-oriented, analytical troubleshooter with a minimum of 10 years of professional experience in similar positions within a Microsoft on-premise and cloud architecture. The Infrastructure Engineer will be responsible for client's Infrastructure & N
Job Source: TalentBridgeTalentBridge
Fort Mill, SC, United States
Job Title: Infrastructure Engineer Location: Fort Mill, SC / Dallas, TX Type: FTE Descriptions: A detail-oriented, analytical troubleshooter with a minimum of 10 years of professional experience in similar positions within a Microsoft on-premise and cloud architecture. The Infrastructure Engineer will be responsible for client's Infrastructure
Job Source: TalentBridgeBartlett Tree Experts
Charlotte, NC, United States
**Title: IT Support Specialist** Location: Date Listed: 2/22/2022 Hire Type: Regular Full-Time Overview: Reporting to the Technology Success Manager, the Technology Success Advocate provides outstanding customer service to all end-users, has excellent interpersonal and communication skills, a deep but ever-evolving, technical knowledge, a positive
Job Source: Bartlett Tree ExpertsBasware
Charlotte, NC, United States
Join Basware as a Customer Success Manager , where you'll drive the seamless adoption & success of Basware products with some of our most strategic customers. As a trusted advisor, your role encompasses driving adoption, ensuring retention, managing renewals, and enhancing overall customer health. We seek a candidate with 1-3 years of relevant expe
Job Source: BaswareCharger Logistics
Charlotte, NC, United States
Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow. Charger logistics invests time and support into its employees to provide them with th
Job Source: Charger LogisticsPenn Foster
Charlotte, NC, United States
Company Description Our drive and control technologies ensure efficient, powerful and safe movement in machines and systems of any size. We inspire our customers with intelligent components, tailored system solutions, and services – from fully connected applications to the factory of the future. Bosch Rexroth is dedicated to making the world a bett
Job Source: Penn FosterUnite Us
Charlotte, NC, United States
Note about location: This is a remote, work-from-home position with regular travel expectations. Applicants must be physically based in the great state of North Carolina to be considered due to the local customer portfolio covered. About the Role : Unite Us is hiring a self-motivated Customer Success Manager with strong customer and community-facin
Job Source: Unite UsMoney Fit by DRS
Charlotte, NC, United States
We’re looking for a Customer Success Manager to join us here at Sign In Solutions. As our Customer Success Manager, we are looking for someone with a background in enterprise customer relationship management, dedicated to providing impactful solutions that result in highly successful accounts enabling strong adoption, renewal and upsell. This is
Job Source: Money Fit by DRSCharlotte, NC, United States
Job Description: This fast-paced position will be responsible for managing day-to-day needs for colocation, cloud, and managed service customers. The primary goal of the Customer Success Manager (CSM) is to ensure that our customers derive maximum value and utilization from our products and services such that they renew, expand and become advocates for us in the marketplace. CSMs need to champion Flexential within the customer’s organization and ensure we deliver on the promises and potential of our products and services. CSMs complement the existing Sales and support teams on accounts by providing a proactive, programmatic, and long-term vision of the customer’s journey with consumption, value and retention at the core of that journey. Key Responsibilities And Essential Job Functions Build and maintain customer relationships in an IT organization post sale
Onboarding of new customers including platform training
Create and execute customer engagement plans
Prepare and host Enterprise Business reviews
Collaborate with the Sales team for the success of the customer and identifying growth opportunities
Responsible for maintaining revenue by executing Net Retention Action plans
Perform other duties as required and assigned
Required Qualifications 2-3 years Customer Service Experience in a high transactional role
Candidates must have previous experience in supporting high profile, technical accounts, possess a high level of technical product knowledge and can translate customer technical needs to Flexential’s solutions.
Preferred Qualifications Salesforce.com experience
Contract and Commercial negotiation experience
1 year Customer Success experience
Physical Requirements Ability to sit for extended periods of time
Moderate keyboard usage
Benefits of working at Flexential: Medical, Telehealth, Dental and Vision
401(k)
Health Savings Accounts (HAS) and Flexible Spending Accounts (FSA)
Life and AD&D
Short Term and Long-Term disability
Unlimited Paid Time Off (PTO)
Leave of Absence
Employee Assistance Program
Wellness Program
Rewards and Recognition Program
Benefits are subject to change at the Company’s discretion. Base Pay Range : Annualized salary range offered for this position is estimated to be $53,000 - $62,000 . However, the actual pay range depends on each candidate’s experience, location, and qualifications. Variable Pay : Discretionary commission, based on personal and company performance. EEO Statement: Flexential is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at Flexential are based on business needs, job requirements, and individual qualifications, without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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IT Customer Success Manager jobs in Charlotte, NC, United States
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