Account Executive [B2B] [SaaS]

Boston, MA, United States

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Brief overview of this role at Sitemate:

We are looking for an Account Executive to join our North America team, to help accelerate our growth in the region. This is our first hire in Boston, dedicated to covering our customers on the East Coast, so you will be key in shaping our team in the region. In the next few years there will be opportunities galore to catapult your career.

This role would be great for you if you have experience in SaaS or tech new business sales and a track record of managing pipeline and your quota attainment. Maybe you’re looking for a lift in your remuneration, or you’re tired of excessively high quota targets where you’re expected to source 100% of your own leads. Maybe you’re looking to join a smaller team without corporate politics and controls - this role would be perfect for you.

You will have opportunities such as joining the founding team, with direct exposure to the CEO and cross functional teams. NA is our newest regional team, and with that comes loads of problem solving, iteration and tight collaboration. If you are excited to build something new, please apply!

You won’t be expected to know anything about tech, or our customer’s industries in the built world - construction, utilities, renewables and building. A strong interest in tech and any prior exposure to these industries would help, but otherwise we’ll teach you everything.

Employment Type:

Full-time

Based: Boston, USA

OTE Remuneration: USD $140,000 - 200,000 depending on your experience

Base Salary: USD $80,000 - $119,000

Commission: USD $60,000 - $81,000

Why should I consider joining Sitemate?

Check out Sitemate’s team at the 2022 offsite: Sitemate Offsite 2022

And recently at our 2023 Offsite: https://www.youtube.com/watch?v=_aNwLDdrGWs

You can see what people really think about working at Sitemate here: Working at Sitemate

Listen to CEO Hartley Pike speak about the company’s founding and broader Go To Market strategy: Blackbird on LinkedIn: #founderstories #startups #startuphiring

Listen to CTO Tim Bray speak about building high quality features that solve customer problems at Sitemate: Building High Quality Features That Solve Customer Problems at SiteMate

We have equal opportunity for applicants of all genders, ethnicities, sexualities & people with disabilities - Sitemate's team is proudly diverse. 55% of our team identify as coming from underrepresented ethnic backgrounds. 43% identify as female. Our team ranges in age from 22 to 51 years old.

We're proud to have a global team with team members from Australia, Kenya, Brazil, France, Chile, United Kingdom, Ireland, Spain, Portugal, Vietnam, the Philippines, Kazakhstan, USA, Canada, Indonesia, Venezuela, Sri Lanka, and Uruguay. You will have flexible working options - our team is a blend of fully remote and hub offices. People based in hub cities typically work in the office 2-3 days per week.

You will be remunerated based on your performance. If you are performing well, you won’t need to wait 3 years or have to find better offers elsewhere to receive an increase to your remuneration. 7 out of the last 10 remuneration increases for Sitemate team members have been made pro-actively by management, without the individual needing to even raise the topic of remuneration.

You will get a laptop and a budget to set up your home office.

You will be able to attend company-sponsored training, workshops or conferences that help with your role.

You will have access to our comprehensive health & dental plan for you, your spouse and/or dependents.

We offer a 401(K) plan.

You will get additional benefits and support as parents - with paid leave for both primary (min. 16 weeks) and secondary carers (min. 6 weeks) including adoption, as well as support and leave for the tragic circumstances of stillbirth or miscarriage.

You will have 20 days PTO (and you won’t have to fight for your leave to be approved), as well as paid compassionate & bereavement leave, sick & carer’s leave, and the ability to work from anywhere for a few weeks per year.

You will have visibility into the standardised career development plan for your role, and access to a professional learning and development budget.

You will get equity options and ownership in Sitemate on a standard vesting schedule. See here a general overview of how this works: 5 Points To Look For in an Employee Share Scheme (ESS) | LegalVision

Sitemate has grown from 5 people in 2018 to now over 100, and we’re moving into the next stage of growing beyond! We have a product that customers are strongly engaged with, and every month we get around >400 new leads whilst spending $0 on marketing and 0 cold calling.

Sitemate’s founders have diverse backgrounds - one with coming from engineering on major infrastructure projects such as roads, bridges and tunnels, the second coming from product and graphic design. This brings a unique perspective internally where we blend deep industry experience with a passion (obsession) for modern best practices in product design.

Sitemate graduated from Australia’s #1 Technology Company Accelerator - Startmate (complete coincidence on the names… )

Sitemate has strong financial backing from Blackbird (Australia and NZ’s #1 Vc), Shearwater Growth Capital & Marbruck Investments. See info on our latest raise here: https://www.linkedin.com/posts/hartleypike_sitemate-raises-75m-pre-series-a-approaches-activity-7132506926906544128-g3gX/?utm_source=share&utm_medium=member_desktop

What is the working environment like at Sitemate?

We are very transparent - monthly allhands meetings provide the team with direct insight into team updates, customer stories, hiring plans and key metrics (NPS, Revenue, Financial Performance). During this allhands meeting, we also hear a ‘life story’ from one of our team - learning about different countries and cultures around the world.

We place an extremely high value on your time - you won’t be spending your days fighting internal systems, botched together spreadsheet processes or doing data entry. We use best in class systems that are seamlessly integrated to deliver our team the right information at the right time, allowing them to get their work done efficiently and to a very high standard.

You will have a core and close team around you, but you will also be exposed to and working directly with multiple departments - engineering, product, design, marketing, sales, customer success etc.

You will have a high degree of autonomy, as the focus is on outcomes and not hours. If you want to block off a few hours to run a personal errand - no worries. If you want to block off an hour to pick up the kids from school - no worries. No one will be monitoring your time.

We are constantly working to minimise the number of group meetings - daily check ins are all done asynchronously (in your own time) each morning. But spontaneous 1:1s or small sessions are strongly encouraged!

What does Sitemate do, exactly?

Sitemate builds best in class software products for the built world.

Industrial companies operating in the built world are facing a number of mission critical challenges - changes in work behaviour due to covid-19, Gen Z starting to enter the workforce as mobile first users of software, and the drastic shift away from traditional mining to renewable energy projects such as wind farms and solar farms.

Our first product - Dashpivot, is a platform where industrial style companies streamline and standardise their processes in a new digital format. This enables them to complete and track work in the field on a mobile or tablet, and automate repetitive tasks and tracking through automated workflows and real-time analytics.

See some of our user reviews for Dashpivot here:

Capterra:https://capterra.com/p/178010/Dashpivot/

G2 Crowd: https://www.g2.com/products/dashpivot/reviews

Trust Radius: https://www.trustradius.com/products/dashpivot-by-sitemate/reviews?o=recent

What will I be doing day to day in this role?

You will be qualifying and routing inbound leads through three channels; self service, inside sales and field sales.

You’ll be spending most of your time with prospects across phone calls, emails and live chat on our website, as well as internal tools like slack and salesforce.

Your quota is measured by the number of demonstrations booked and completed at the subsequent stage of the process. Our current team in this role have achieved >=95% of their targets each month since starting.

What will be the biggest challenges for me in this role?

Learning about the built world if you haven’t had any exposure to it - there are a lot of different types of companies and plenty of new terminologies to learn.

Up-skilling your call/phone and email skills - although we have plenty of examples for you to learn from during your onboarding.

Understanding SaaS financial acronyms and common terminology - if you have not worked in a SaaS company before, there is going to be a lot of metrics to learn. This cheat sheet is a good resource: https://chartmogul.com/blog/saas-acronyms-cheat-sheet/

Learning how to use Salesforce.

We have a strong culture based on core values and standard operating procedures, you may need to unlearn a few things from previous experience.

PLEASE Note:

If you go on our website and enter your email, you will become a lead in our CRM. To avoid this, you can watch videos directly here: http://www.sitemate.com/videos

We are not able to offer Visa Sponsorship in USA at this time.

We do not use recruitment partners or services, so please save your time and don't reach out

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